TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Awesome program Very easy to maneuver my experience with this site was an easy tool for me thanks Turbo Tax.Intuit.com
Date published: 2022-04-11
Rated 5 out of 5 by from So easy for anyone who dislikes the filing process Filing taxes not my forte…but I found Turbo Tax relatively easy, and when I did have a question I was able to talk to a real,person within minutes!
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax makes sure! TurboTax makes sure you understand exactly what they're doing and what you're doing. They go beyond "check and double check". I'm older and they've given me my confidence back. I can file for myself.
Date published: 2022-04-11
Rated 5 out of 5 by from Always Easy To Use Always feel confident that it has the latest up to date tax laws. I like that it carries over my information from the prior year.
Date published: 2022-04-11
Rated 3 out of 5 by from I'm a bit disappointed First of all, I was strongly urged to get the Turbo Tax Deluxe and couldn't just use the free version like last year. My taxes aren't complicated at all. When I tried to get support and waited for the "phone call", it only rang once, then I had to call back, only to get an automated message. Once I was done and tried to file electronically, it was rejected twice. The reason had to do with something on the 2020 return which made no sense. I finally had to go out and back in again due to the stress and just print it out to mail instead of filing electronically. So, yes, I'm a bit disappointed this time.
Date published: 2022-04-11
Rated 4 out of 5 by from Turbo Tax problems when you do a M1PR you never get the results if accept or rejected.
Date published: 2022-04-11
Rated 4 out of 5 by from Turbo tax is always so easy to use. I dislike the fact that its always advertised as free state and I always pay to process my state refunds.
Date published: 2022-04-11
Rated 5 out of 5 by from Good Experience! I always use turbo tax, nothing is as easy! I recommend it to all my friends and family.
Date published: 2022-04-11
Rated 5 out of 5 by from turbotax is convenient it was an easy process to file a tax return this way
Date published: 2022-04-11
Rated 2 out of 5 by from Not the Best Experience Everything was great as normal until I came to the part where I had to pay the fee to Turbotax to efile the South Carolina return. The program would not allow me to proceed with the payment via any of my credit cards. I have used Turbotax for as long as I can remember and this was the worst experience I have ever had.
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 2060
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome program Very easy to maneuver my experience with this site was an easy tool for me thanks Turbo Tax.Intuit.com
Date published: 2022-04-11
Rated 5 out of 5 by from So easy for anyone who dislikes the filing process Filing taxes not my forte…but I found Turbo Tax relatively easy, and when I did have a question I was able to talk to a real,person within minutes!
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax makes sure! TurboTax makes sure you understand exactly what they're doing and what you're doing. They go beyond "check and double check". I'm older and they've given me my confidence back. I can file for myself.
Date published: 2022-04-11
Rated 5 out of 5 by from Always Easy To Use Always feel confident that it has the latest up to date tax laws. I like that it carries over my information from the prior year.
Date published: 2022-04-11
Rated 3 out of 5 by from I'm a bit disappointed First of all, I was strongly urged to get the Turbo Tax Deluxe and couldn't just use the free version like last year. My taxes aren't complicated at all. When I tried to get support and waited for the "phone call", it only rang once, then I had to call back, only to get an automated message. Once I was done and tried to file electronically, it was rejected twice. The reason had to do with something on the 2020 return which made no sense. I finally had to go out and back in again due to the stress and just print it out to mail instead of filing electronically. So, yes, I'm a bit disappointed this time.
Date published: 2022-04-11
Rated 4 out of 5 by from Turbo Tax problems when you do a M1PR you never get the results if accept or rejected.
Date published: 2022-04-11
Rated 4 out of 5 by from Turbo tax is always so easy to use. I dislike the fact that its always advertised as free state and I always pay to process my state refunds.
Date published: 2022-04-11
Rated 5 out of 5 by from Good Experience! I always use turbo tax, nothing is as easy! I recommend it to all my friends and family.
Date published: 2022-04-11
Rated 5 out of 5 by from turbotax is convenient it was an easy process to file a tax return this way
Date published: 2022-04-11
Rated 2 out of 5 by from Not the Best Experience Everything was great as normal until I came to the part where I had to pay the fee to Turbotax to efile the South Carolina return. The program would not allow me to proceed with the payment via any of my credit cards. I have used Turbotax for as long as I can remember and this was the worst experience I have ever had.
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 2060