TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Product has stopped differentiating itself Product is overpriced. Search is always a pain. They stopped supporting Windows 7 (which I understand because Microsoft stopped a while ago). I used Turbo Tax and Tax Act this year just to compare and I will be switching next year unless Intuit has a price drop. And I am sick of Intuit with respect to subscription based on Quicken
Date published: 2021-05-03
Rated 5 out of 5 by from Go to First time doing taxes online and I must admit it’s the easiest way to do them. No longer will go and pay over $200 to get the taxes done when I can just do it straight from my home with clear instructions to get it done and if I don’t understand something the questions get answered right there on the website. Having access to someone calling in less than 10 minutes for any questions Is great. Will definitely keep using this in the years to come
Date published: 2021-05-03
Rated 3 out of 5 by from My TurboTax prepared Irs tax return was rejected The reason for the rejection was totally unclear, and the TurboTax explanation was unclear and I eventually had to send a printed copy to the IRS. I'm not sure if that will take care of the problem since I'm not sure of what the "problem" is. I expected it to be easier to get help from TurboTax when a return prepared with their software was rejected.
Date published: 2021-05-03
Rated 5 out of 5 by from awesome turbo tax was easy,to file information with the help of a live person
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo Tax is fast and easy Once they came out with turbo tax they made it so much easier to do my taxes thank you turbo tax you are awesome
Date published: 2021-05-03
Rated 2 out of 5 by from turbor tax is too expensive the price to file is too expensive. Turbotax is not free to use. I rough made $33.000 this year and you charge $145 that is upsert
Date published: 2021-05-03
Rated 5 out of 5 by from TurboTax is awsome! TurboTax is very powerful to help residents to file a tax return.
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo Tax is amazing! We have relied on a CPA for the past 10 years and paid hundreds of dollars for his services only to find out that he was stealing from us. We were horrified and felt so betrayed. Turbo Tax provided us the ease and assistance needed to prepare our own tax return and still have the security of representation if needed. Thank you Turbo tax !!
Date published: 2021-05-03
Rated 4 out of 5 by from I like it, but they swindle you at the start Great options to research what one needs to do with forms and such, however, Turbo Tax tries to select the most expensive options and extra things one doesn't necessarily need if one isn't careful.
Date published: 2021-05-03
Rated 5 out of 5 by from help for seniors it is a great help for seniors, there is virus, i have arthritis in a foreign country
Date published: 2021-05-03
All TurboTax® Offerings Reviews - Page 2059
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Product has stopped differentiating itself Product is overpriced. Search is always a pain. They stopped supporting Windows 7 (which I understand because Microsoft stopped a while ago). I used Turbo Tax and Tax Act this year just to compare and I will be switching next year unless Intuit has a price drop. And I am sick of Intuit with respect to subscription based on Quicken
Date published: 2021-05-03
Rated 5 out of 5 by from Go to First time doing taxes online and I must admit it’s the easiest way to do them. No longer will go and pay over $200 to get the taxes done when I can just do it straight from my home with clear instructions to get it done and if I don’t understand something the questions get answered right there on the website. Having access to someone calling in less than 10 minutes for any questions Is great. Will definitely keep using this in the years to come
Date published: 2021-05-03
Rated 3 out of 5 by from My TurboTax prepared Irs tax return was rejected The reason for the rejection was totally unclear, and the TurboTax explanation was unclear and I eventually had to send a printed copy to the IRS. I'm not sure if that will take care of the problem since I'm not sure of what the "problem" is. I expected it to be easier to get help from TurboTax when a return prepared with their software was rejected.
Date published: 2021-05-03
Rated 5 out of 5 by from awesome turbo tax was easy,to file information with the help of a live person
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo Tax is fast and easy Once they came out with turbo tax they made it so much easier to do my taxes thank you turbo tax you are awesome
Date published: 2021-05-03
Rated 2 out of 5 by from turbor tax is too expensive the price to file is too expensive. Turbotax is not free to use. I rough made $33.000 this year and you charge $145 that is upsert
Date published: 2021-05-03
Rated 5 out of 5 by from TurboTax is awsome! TurboTax is very powerful to help residents to file a tax return.
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo Tax is amazing! We have relied on a CPA for the past 10 years and paid hundreds of dollars for his services only to find out that he was stealing from us. We were horrified and felt so betrayed. Turbo Tax provided us the ease and assistance needed to prepare our own tax return and still have the security of representation if needed. Thank you Turbo tax !!
Date published: 2021-05-03
Rated 4 out of 5 by from I like it, but they swindle you at the start Great options to research what one needs to do with forms and such, however, Turbo Tax tries to select the most expensive options and extra things one doesn't necessarily need if one isn't careful.
Date published: 2021-05-03
Rated 5 out of 5 by from help for seniors it is a great help for seniors, there is virus, i have arthritis in a foreign country
Date published: 2021-05-03
All TurboTax® Offerings Reviews - Page 2059