TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from great When I got confused, and who isn't when filling out IRS forms, there was always someone to talk to who redirected me and got me back on the right path. I did this filing 2 days before the dead line and called four separate times and never waited more than 2 minutes to get someone to talk to.
Date published: 2023-04-16
Rated 3 out of 5 by from This may be my last time using TT When I first started using TT, I used to get a lot more information (as in worksheets). Now, I don't get to review/save any of that data. Yet, the price keeps increasing year after year, and this year it increased dramatically. Also, I used to not have to purchase the Premium version (years ago). Not much changed on my end though, as I've been doing the same stuff for at least 10 years (as a TT customer).
Date published: 2023-04-16
Rated 3 out of 5 by from Getting past the square footage sucked Getting past the home office review was infuriating. My home office was 220 sq feet, but I kept getting taken back there to because TurboTax thought 220 was more than 300. There was no way to get past it. I had to delete are rebuild the home office four times and then it finally passed the last review. Just frustrating
Date published: 2023-04-16
Rated 1 out of 5 by from FEES FEES FEES You charge a fee because I use my return to pay for my filing???? Trash
Date published: 2023-04-16
Rated 4 out of 5 by from Some difficulty in getting loaded I had to uninstall and reinstall but needed direction to do this from the help desk.
Date published: 2023-04-16
Rated 2 out of 5 by from Not good at finding errors IRS keeps kicking out my return and TurboTax has not been successful in pin pointing where the error is or how to correct it in my return, very frustrating.
Date published: 2023-04-16
Rated 5 out of 5 by from So Simple, So Fast TurboTax gets easier and easier every year. Thanks, TurboTax, for always improving the software and making the experience so simple and fast!
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to use! Very easy, and convenient. I feel like all bases were covered and explained.
Date published: 2023-04-16
Rated 5 out of 5 by from turbo tax awesome n helpful turbo tax was very easy to use and it was helpful an easy
Date published: 2023-04-16
Rated 5 out of 5 by from Such a relief I went in expecting the usual headaches tax season brings, and the looming dread from thinking about how much I was going to end up owing. Yes, I still had to pay a good sum, but it ended up being about half of what I was expecting after TurboTax helped me bring that number down with deductions and expenses. Being serious, I really needed that break.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2054
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great When I got confused, and who isn't when filling out IRS forms, there was always someone to talk to who redirected me and got me back on the right path. I did this filing 2 days before the dead line and called four separate times and never waited more than 2 minutes to get someone to talk to.
Date published: 2023-04-16
Rated 3 out of 5 by from This may be my last time using TT When I first started using TT, I used to get a lot more information (as in worksheets). Now, I don't get to review/save any of that data. Yet, the price keeps increasing year after year, and this year it increased dramatically. Also, I used to not have to purchase the Premium version (years ago). Not much changed on my end though, as I've been doing the same stuff for at least 10 years (as a TT customer).
Date published: 2023-04-16
Rated 3 out of 5 by from Getting past the square footage sucked Getting past the home office review was infuriating. My home office was 220 sq feet, but I kept getting taken back there to because TurboTax thought 220 was more than 300. There was no way to get past it. I had to delete are rebuild the home office four times and then it finally passed the last review. Just frustrating
Date published: 2023-04-16
Rated 1 out of 5 by from FEES FEES FEES You charge a fee because I use my return to pay for my filing???? Trash
Date published: 2023-04-16
Rated 4 out of 5 by from Some difficulty in getting loaded I had to uninstall and reinstall but needed direction to do this from the help desk.
Date published: 2023-04-16
Rated 2 out of 5 by from Not good at finding errors IRS keeps kicking out my return and TurboTax has not been successful in pin pointing where the error is or how to correct it in my return, very frustrating.
Date published: 2023-04-16
Rated 5 out of 5 by from So Simple, So Fast TurboTax gets easier and easier every year. Thanks, TurboTax, for always improving the software and making the experience so simple and fast!
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to use! Very easy, and convenient. I feel like all bases were covered and explained.
Date published: 2023-04-16
Rated 5 out of 5 by from turbo tax awesome n helpful turbo tax was very easy to use and it was helpful an easy
Date published: 2023-04-16
Rated 5 out of 5 by from Such a relief I went in expecting the usual headaches tax season brings, and the looming dread from thinking about how much I was going to end up owing. Yes, I still had to pay a good sum, but it ended up being about half of what I was expecting after TurboTax helped me bring that number down with deductions and expenses. Being serious, I really needed that break.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2054