TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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Rated 3 out of 5 by LIGHTHOUSE05 from RATES I am newly widowed and I was charged $119.00 to receive my return. not HAPPY ,
Date published: 2023-04-17
Rated 3 out of 5 by SherryC45 from Turbotax 2022 is MUCH more convoluted than 2021 This year's return took me SO much longer than last year. The graphics and questions meander throughout the process and not necessary for returning customers. It was so much simpler with the click and enter method in previous years. I like the KISS method so much more. Not sure if I am going to use this format again next year.
Date published: 2023-04-17
Rated 5 out of 5 by LLoucks from Great Products Did a great job with my 2022 taxes. Helped when I needed it.
Date published: 2023-04-17
Rated 4 out of 5 by dwr2tsr from Taxes are done! Sometimes it was not easy to understand information needed
Date published: 2023-04-17
Rated 5 out of 5 by kimeid from Love Turbo Tax Easy to use and love the detailed explanations!!!!
Date published: 2023-04-17
Rated 1 out of 5 by Brittalcayde from no support for 2021 Efile after attempting to efile 2021 return and receiving a message that I need to apply an upgrade which was advertised on another site I spent 2 days trying to accomplish this. Finally spoke to a live agent (very friendly and attentive to solving the issue which she encouraged me we could resolve) had to report to me that the message for update was not accurate
Date published: 2023-04-17
Rated 5 out of 5 by Rajiv57 from Love TurboTax Have been using it for years Very reliable and efficient
Date published: 2023-04-17
Rated 3 out of 5 by Tam125 from High Fees Fees feel unnecessarily high! Now I have to add extra space to my review.
Date published: 2023-04-17
Rated 5 out of 5 by VAS_ from Fast and Easy to use Been using TurboTax to file my taxes for 10+ years. Though my tax/employment situations have changed over that time, the ease of using TurboTax has gotten better every year.
Date published: 2023-04-17
Rated 5 out of 5 by Nate5179 from Simple and user friendly I had a simple return to do after years of not filing. I am not good with computers or filling out forms. This was so easy even I didn’t mess it up! The photo option to fill out forms was very appreciated.
All TurboTax® Offerings Reviews - Page 2045
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by LIGHTHOUSE05 from RATES I am newly widowed and I was charged $119.00 to receive my return. not HAPPY ,
Date published: 2023-04-17
Rated 3 out of 5 by SherryC45 from Turbotax 2022 is MUCH more convoluted than 2021 This year's return took me SO much longer than last year. The graphics and questions meander throughout the process and not necessary for returning customers. It was so much simpler with the click and enter method in previous years. I like the KISS method so much more. Not sure if I am going to use this format again next year.
Date published: 2023-04-17
Rated 5 out of 5 by LLoucks from Great Products Did a great job with my 2022 taxes. Helped when I needed it.
Date published: 2023-04-17
Rated 4 out of 5 by dwr2tsr from Taxes are done! Sometimes it was not easy to understand information needed
Date published: 2023-04-17
Rated 5 out of 5 by kimeid from Love Turbo Tax Easy to use and love the detailed explanations!!!!
Date published: 2023-04-17
Rated 1 out of 5 by Brittalcayde from no support for 2021 Efile after attempting to efile 2021 return and receiving a message that I need to apply an upgrade which was advertised on another site I spent 2 days trying to accomplish this. Finally spoke to a live agent (very friendly and attentive to solving the issue which she encouraged me we could resolve) had to report to me that the message for update was not accurate
Date published: 2023-04-17
Rated 5 out of 5 by Rajiv57 from Love TurboTax Have been using it for years Very reliable and efficient
Date published: 2023-04-17
Rated 3 out of 5 by Tam125 from High Fees Fees feel unnecessarily high! Now I have to add extra space to my review.
Date published: 2023-04-17
Rated 5 out of 5 by VAS_ from Fast and Easy to use Been using TurboTax to file my taxes for 10+ years. Though my tax/employment situations have changed over that time, the ease of using TurboTax has gotten better every year.
Date published: 2023-04-17
Rated 5 out of 5 by Nate5179 from Simple and user friendly I had a simple return to do after years of not filing. I am not good with computers or filling out forms. This was so easy even I didn’t mess it up! The photo option to fill out forms was very appreciated.
All TurboTax® Offerings Reviews - Page 2045
Date published: 2023-04-17