TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from RATES I am newly widowed and I was charged $119.00 to receive my return. not HAPPY ,
Date published: 2023-04-17
Rated 3 out of 5 by from Turbotax 2022 is MUCH more convoluted than 2021 This year's return took me SO much longer than last year. The graphics and questions meander throughout the process and not necessary for returning customers. It was so much simpler with the click and enter method in previous years. I like the KISS method so much more. Not sure if I am going to use this format again next year.
Date published: 2023-04-17
Rated 5 out of 5 by from Great Products Did a great job with my 2022 taxes. Helped when I needed it.
Date published: 2023-04-17
Rated 4 out of 5 by from Taxes are done! Sometimes it was not easy to understand information needed
Date published: 2023-04-17
Rated 5 out of 5 by from Love Turbo Tax Easy to use and love the detailed explanations!!!!
Date published: 2023-04-17
Rated 1 out of 5 by from no support for 2021 Efile after attempting to efile 2021 return and receiving a message that I need to apply an upgrade which was advertised on another site I spent 2 days trying to accomplish this. Finally spoke to a live agent (very friendly and attentive to solving the issue which she encouraged me we could resolve) had to report to me that the message for update was not accurate
Date published: 2023-04-17
Rated 5 out of 5 by from Love TurboTax Have been using it for years Very reliable and efficient
Date published: 2023-04-17
Rated 3 out of 5 by from High Fees Fees feel unnecessarily high! Now I have to add extra space to my review.
Date published: 2023-04-17
Rated 5 out of 5 by from Fast and Easy to use Been using TurboTax to file my taxes for 10+ years. Though my tax/employment situations have changed over that time, the ease of using TurboTax has gotten better every year.
Date published: 2023-04-17
Rated 5 out of 5 by from Simple and user friendly I had a simple return to do after years of not filing. I am not good with computers or filling out forms. This was so easy even I didn’t mess it up! The photo option to fill out forms was very appreciated.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 2045
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from RATES I am newly widowed and I was charged $119.00 to receive my return. not HAPPY ,
Date published: 2023-04-17
Rated 3 out of 5 by from Turbotax 2022 is MUCH more convoluted than 2021 This year's return took me SO much longer than last year. The graphics and questions meander throughout the process and not necessary for returning customers. It was so much simpler with the click and enter method in previous years. I like the KISS method so much more. Not sure if I am going to use this format again next year.
Date published: 2023-04-17
Rated 5 out of 5 by from Great Products Did a great job with my 2022 taxes. Helped when I needed it.
Date published: 2023-04-17
Rated 4 out of 5 by from Taxes are done! Sometimes it was not easy to understand information needed
Date published: 2023-04-17
Rated 5 out of 5 by from Love Turbo Tax Easy to use and love the detailed explanations!!!!
Date published: 2023-04-17
Rated 1 out of 5 by from no support for 2021 Efile after attempting to efile 2021 return and receiving a message that I need to apply an upgrade which was advertised on another site I spent 2 days trying to accomplish this. Finally spoke to a live agent (very friendly and attentive to solving the issue which she encouraged me we could resolve) had to report to me that the message for update was not accurate
Date published: 2023-04-17
Rated 5 out of 5 by from Love TurboTax Have been using it for years Very reliable and efficient
Date published: 2023-04-17
Rated 3 out of 5 by from High Fees Fees feel unnecessarily high! Now I have to add extra space to my review.
Date published: 2023-04-17
Rated 5 out of 5 by from Fast and Easy to use Been using TurboTax to file my taxes for 10+ years. Though my tax/employment situations have changed over that time, the ease of using TurboTax has gotten better every year.
Date published: 2023-04-17
Rated 5 out of 5 by from Simple and user friendly I had a simple return to do after years of not filing. I am not good with computers or filling out forms. This was so easy even I didn’t mess it up! The photo option to fill out forms was very appreciated.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 2045