TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from A lot more complicated/time consuming then the pas I didn't like having to put my drivers license information in and when my e-file got rejected I had problems trying to file by mail. I kept saying I couldn't due to how I wanted to pay, but wouldn't bring me back to the option on how I would like to pay. Pretty frustrating over all. Also, mentioned FSA, but never showed me anything about it.
Date published: 2021-03-27
Rated 3 out of 5 by from Turbo Tax is a fair product Product is fair at best. Up-selling of products should not exist within interview / processing phase. Once at the beginning is OK but that's it. Access to the IRS forms is quite cumbersome. I recall it being easier with the desktop product in prior years. Requiring a unique nickname to post the review you asked for is ludicrous. Next year I will say no. That is a perfect example of how your software gives no regard for the time of your user base.
Date published: 2021-03-27
Rated 5 out of 5 by from Turbotax is Outstanding!!! Very easy to use and they helped me keep up with last minute tax law changes!
Date published: 2021-03-27
Rated 5 out of 5 by from Turbo Tax works great Turbo Tax is easy and it walks you through everything.
Date published: 2021-03-27
Rated 5 out of 5 by from TurboTax is awesome Very easy to use, I could navigate fairly easily and it was free.
Date published: 2021-03-27
Rated 5 out of 5 by from easy! computer savvy questions clear to answer explaining information helpful
Date published: 2021-03-27
Rated 5 out of 5 by from Turbo Tax Rocks! Very user-friendly. Easy process beginning to end!
Date published: 2021-03-27
Rated 5 out of 5 by from First Time User Easy to navigate. Like all the deductions to walk through. Very Helpful.
Date published: 2021-03-27
Rated 5 out of 5 by from So grateful to have turbotax at my disposal. It only took one hour to complete. I just got in under the April 1st deadline for extra savings! That I wasn't aware of until I started to file. I've done it this way for over 5 years. Way better than the old fashioned paper and mail in method.
Date published: 2021-03-27
Rated 2 out of 5 by from Need to get your products to work together I have QuickBooks online and your TurboTax needs to work with it to upload my information automatically.
Date published: 2021-03-27
All TurboTax® Offerings Reviews - Page 2043
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from A lot more complicated/time consuming then the pas I didn't like having to put my drivers license information in and when my e-file got rejected I had problems trying to file by mail. I kept saying I couldn't due to how I wanted to pay, but wouldn't bring me back to the option on how I would like to pay. Pretty frustrating over all. Also, mentioned FSA, but never showed me anything about it.
Date published: 2021-03-27
Rated 3 out of 5 by from Turbo Tax is a fair product Product is fair at best. Up-selling of products should not exist within interview / processing phase. Once at the beginning is OK but that's it. Access to the IRS forms is quite cumbersome. I recall it being easier with the desktop product in prior years. Requiring a unique nickname to post the review you asked for is ludicrous. Next year I will say no. That is a perfect example of how your software gives no regard for the time of your user base.
Date published: 2021-03-27
Rated 5 out of 5 by from Turbotax is Outstanding!!! Very easy to use and they helped me keep up with last minute tax law changes!
Date published: 2021-03-27
Rated 5 out of 5 by from Turbo Tax works great Turbo Tax is easy and it walks you through everything.
Date published: 2021-03-27
Rated 5 out of 5 by from TurboTax is awesome Very easy to use, I could navigate fairly easily and it was free.
Date published: 2021-03-27
Rated 5 out of 5 by from easy! computer savvy questions clear to answer explaining information helpful
Date published: 2021-03-27
Rated 5 out of 5 by from Turbo Tax Rocks! Very user-friendly. Easy process beginning to end!
Date published: 2021-03-27
Rated 5 out of 5 by from First Time User Easy to navigate. Like all the deductions to walk through. Very Helpful.
Date published: 2021-03-27
Rated 5 out of 5 by from So grateful to have turbotax at my disposal. It only took one hour to complete. I just got in under the April 1st deadline for extra savings! That I wasn't aware of until I started to file. I've done it this way for over 5 years. Way better than the old fashioned paper and mail in method.
Date published: 2021-03-27
Rated 2 out of 5 by from Need to get your products to work together I have QuickBooks online and your TurboTax needs to work with it to upload my information automatically.
Date published: 2021-03-27
All TurboTax® Offerings Reviews - Page 2043