TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 5 out of 5 by from Excellent excellent customer service Russ was as clear as th
Date published: 2022-04-12
Rated 3 out of 5 by from TurboTax is not crypto ready We have been using Turbotax for 10 years and overall the experience improved. It is relatively easy to file your taxes. Last year though they took THREE months (3!) to correctly implement the $10000 threshold for unemployment payments to be not taxed, this year it was very difficult to correctly input the interest from the 1099-MISC through crypto currencies, so it will not be subject to self-employment medicare taxes. Overall a good product, but the devil is in the detail and if you are not in tune with taxes and know what you have to watch out for, this could become very expensive for you!
Date published: 2022-04-12
Rated 4 out of 5 by from Always at least one glitch During the "review" process, it always manages to find something stupid, like too many characters in a Payor or some unchecked box. Then there is no easy way to fix it during the review process...and the form was just a worksheet that didn't need to be filed and it held up electronic filing!
Date published: 2022-04-12
Rated 1 out of 5 by from Schedule B I believe that there is a programming error with Schedule B. Unlike the rest of the return, Schedule prints with "cents". After three hours (on three seprate calls) with TurboTax, nobody could answer my question about fixing the problem. Access to high level technical support was impossible. Becuase the filing deadline is Friday, I was forced to e-file my return with information that directly contradicts the IRS Schedule B Instructions.
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax is easy easy . You cant go wrong.... Turbo Tax is easy easy . You cant go wrong. I would recommend all to try it out.
Date published: 2022-04-12
Rated 4 out of 5 by from Turbo Tax is awesome! I enjoy that Turbo Tax "checks in" with you as you're filing. Tax season is stressful to me because I feel I don't always understand everything perfectly, and I am an honest person so I want to fill everything out correctly. Turbo Tax has helped take some of the stress away through the seamless way they have you fill out the forms and check in to make sure you're doing okay through the process. Good service!
Date published: 2022-04-12
Rated 5 out of 5 by from Turbotax is amazing It was so easy to do and to think I'v been wasted my money at H&R for all these years .
Date published: 2022-04-12
Rated 5 out of 5 by from Ease Of Use Turbo First Time user, didn't face any issue completing the info and eFile the return
Date published: 2022-04-12
Rated 4 out of 5 by from Very Easy! This is the 3rd or 4th time I've used TurboTax for my taxes and I love it. My taxes are not very complicated to begin with so I like that it walks me through it and explains all the sections.
Date published: 2022-04-12
Rated 5 out of 5 by from Great! Great Work and easy to use, and free! I'll definitely be using Turbo Tax again, next year.
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 2041
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent excellent customer service Russ was as clear as th
Date published: 2022-04-12
Rated 3 out of 5 by from TurboTax is not crypto ready We have been using Turbotax for 10 years and overall the experience improved. It is relatively easy to file your taxes. Last year though they took THREE months (3!) to correctly implement the $10000 threshold for unemployment payments to be not taxed, this year it was very difficult to correctly input the interest from the 1099-MISC through crypto currencies, so it will not be subject to self-employment medicare taxes. Overall a good product, but the devil is in the detail and if you are not in tune with taxes and know what you have to watch out for, this could become very expensive for you!
Date published: 2022-04-12
Rated 4 out of 5 by from Always at least one glitch During the "review" process, it always manages to find something stupid, like too many characters in a Payor or some unchecked box. Then there is no easy way to fix it during the review process...and the form was just a worksheet that didn't need to be filed and it held up electronic filing!
Date published: 2022-04-12
Rated 1 out of 5 by from Schedule B I believe that there is a programming error with Schedule B. Unlike the rest of the return, Schedule prints with "cents". After three hours (on three seprate calls) with TurboTax, nobody could answer my question about fixing the problem. Access to high level technical support was impossible. Becuase the filing deadline is Friday, I was forced to e-file my return with information that directly contradicts the IRS Schedule B Instructions.
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax is easy easy . You cant go wrong.... Turbo Tax is easy easy . You cant go wrong. I would recommend all to try it out.
Date published: 2022-04-12
Rated 4 out of 5 by from Turbo Tax is awesome! I enjoy that Turbo Tax "checks in" with you as you're filing. Tax season is stressful to me because I feel I don't always understand everything perfectly, and I am an honest person so I want to fill everything out correctly. Turbo Tax has helped take some of the stress away through the seamless way they have you fill out the forms and check in to make sure you're doing okay through the process. Good service!
Date published: 2022-04-12
Rated 5 out of 5 by from Turbotax is amazing It was so easy to do and to think I'v been wasted my money at H&R for all these years .
Date published: 2022-04-12
Rated 5 out of 5 by from Ease Of Use Turbo First Time user, didn't face any issue completing the info and eFile the return
Date published: 2022-04-12
Rated 4 out of 5 by from Very Easy! This is the 3rd or 4th time I've used TurboTax for my taxes and I love it. My taxes are not very complicated to begin with so I like that it walks me through it and explains all the sections.
Date published: 2022-04-12
Rated 5 out of 5 by from Great! Great Work and easy to use, and free! I'll definitely be using Turbo Tax again, next year.
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 2041