TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax Makes Life Easier! I have used Turbo Tax for the last 10 years. The interface and support from the program have gotten better each year. My husband and I file jointly and do not have any strange tax situations, so Turbo Tax works well for us.
Date published: 2023-01-31
Rated 5 out of 5 by from Positive and Easy Super easy step by step and gave me a better refund.
Date published: 2023-01-31
Rated 5 out of 5 by from Easy to use, inexpensive, and fast turnaround The whole process is super easy and super cheap. With all the right forms on hand, I was done with my federal and state taxes within 2 hours tops.
Date published: 2023-01-31
Rated 2 out of 5 by from TurboTax Assessment have had serious difficulty in downloading TT2022 each time, got frustrated with downloading state return (CALIF) so gave up and am doing a paper filing of state return. Have sent 3-4 trouble reports without any response when I was initially trying to set up my first return (this one). Otherwise (since I have to write this review first), am hoping the actual filing of the Federal return will go OK.
Date published: 2023-01-31
Rated 4 out of 5 by from Good service The only complaint I have is charging for some services and not others.
Date published: 2023-01-31
Rated 3 out of 5 by from Easy to process but it USED TO BE FREE Very disappointed as this service used to be free. I am thankful that the application and process are easy and smooth, but this is the first year in 8 years that I HAD to pay to file. Times are tough on me and many others financially so $39 to me is a lot of money, I barely made $10,000.00 last year.
Date published: 2023-01-31
Rated 5 out of 5 by from awesome great Easy and fast reliable smart anyone can do it highly recommended
Date published: 2023-01-31
Rated 5 out of 5 by from Very friendly, fast,and efficient David was very kind and explained each step while serving me. He was very knowledgeable.
Date published: 2023-01-31
Rated 5 out of 5 by from Quick & Awesome service! I truly love the help of my tax expert that was able to assist me along the way. She was very personable, patient, and turned what I thought was a disaster into a masterpiece! Definitely recommend turbo! I’ve been using them for 7 years straight!
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo tax is amazing Quick and easy you can get help if you like overall really impressed with it all
Date published: 2023-01-31
All TurboTax® Offerings Reviews - Page 2041
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Makes Life Easier! I have used Turbo Tax for the last 10 years. The interface and support from the program have gotten better each year. My husband and I file jointly and do not have any strange tax situations, so Turbo Tax works well for us.
Date published: 2023-01-31
Rated 5 out of 5 by from Positive and Easy Super easy step by step and gave me a better refund.
Date published: 2023-01-31
Rated 5 out of 5 by from Easy to use, inexpensive, and fast turnaround The whole process is super easy and super cheap. With all the right forms on hand, I was done with my federal and state taxes within 2 hours tops.
Date published: 2023-01-31
Rated 2 out of 5 by from TurboTax Assessment have had serious difficulty in downloading TT2022 each time, got frustrated with downloading state return (CALIF) so gave up and am doing a paper filing of state return. Have sent 3-4 trouble reports without any response when I was initially trying to set up my first return (this one). Otherwise (since I have to write this review first), am hoping the actual filing of the Federal return will go OK.
Date published: 2023-01-31
Rated 4 out of 5 by from Good service The only complaint I have is charging for some services and not others.
Date published: 2023-01-31
Rated 3 out of 5 by from Easy to process but it USED TO BE FREE Very disappointed as this service used to be free. I am thankful that the application and process are easy and smooth, but this is the first year in 8 years that I HAD to pay to file. Times are tough on me and many others financially so $39 to me is a lot of money, I barely made $10,000.00 last year.
Date published: 2023-01-31
Rated 5 out of 5 by from awesome great Easy and fast reliable smart anyone can do it highly recommended
Date published: 2023-01-31
Rated 5 out of 5 by from Very friendly, fast,and efficient David was very kind and explained each step while serving me. He was very knowledgeable.
Date published: 2023-01-31
Rated 5 out of 5 by from Quick & Awesome service! I truly love the help of my tax expert that was able to assist me along the way. She was very personable, patient, and turned what I thought was a disaster into a masterpiece! Definitely recommend turbo! I’ve been using them for 7 years straight!
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo tax is amazing Quick and easy you can get help if you like overall really impressed with it all
Date published: 2023-01-31
All TurboTax® Offerings Reviews - Page 2041