TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Much Better Than Last Year! We have used TT for many years. This year there seemed to be many more helpful and easy to understand explanations and tips than the years past and they were relatable to what we would be asking.
Date published: 2023-04-16
Rated 5 out of 5 by from I Love Turbo Tax Turbo Tax saves me time and money, I Highly recommend them to my Family and Friends
Date published: 2023-04-16
Rated 4 out of 5 by from Better, but still room for improvement I liked TurboTax being able to pull information from a PDF copy on my computer. I dislike being routed through deduction when you clear state it is best to take the standard deduction. I wish I didn't have to re-enter bank information when file the state return.
Date published: 2023-04-16
Rated 4 out of 5 by from Convenient ... ...when information from previous tax returns is stored it becomes easier each year.
Date published: 2023-04-16
Rated 4 out of 5 by from Dependable! I've used TurboTax for many years (over 5). With the addition of my Home Business, I opted to use TurboTax Premium, so that I was sure to not miss anything. The interface is easy to use and it reminds you of what you need to keep better records of, as a small business owner.
Date published: 2023-04-16
Rated 2 out of 5 by from By far, the worst Turbo Tax version EVER Kludgy interface, opaque buttons, links that go nowhere to die. Good luck retrieving last year's tax returns. For that matter, once I e-filed this year's return, I couldn't even save and download a copy. If, for some reason, Turbo Tax's server goes down, your return goes with it. Good luck reconstructing all that stuff, if the IRS comes calling.
Date published: 2023-04-16
Rated 5 out of 5 by from You Did It Again! I enjoy the restoration and audit tools. Give me confidence that I can come back to you if any problems occur. Thank you.
Date published: 2023-04-16
Rated 4 out of 5 by from Good experience with Turbo Tax Easy to use and the Live Expert help was quick and easy.
Date published: 2023-04-16
Rated 2 out of 5 by from Over priced I have been a TurboTax Deluxe user for over 25 years. I have had investment inputs for most of that time. Used to get a DVD for $70-75 and did everything on my computer. This year Intuit did support my iOS and I was tired of updating my computer every time they decided not to support any longer, so I bought a Tablet and did the online input. I get stuck with a $120 TurboTax Premier bill with no option to take the risk with Deluxe as it was in previous years. At $120 for service, I will be finding a CPA to do my taxes in the future and it will be much cheaper. This not the first time TurboTax has money grabbed at the Deluxe versus Premier levels. Like the online file option, but $75 is enough for the product. int
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is great I like Turbo Tax. It makes doing my taxes easy. Thanks.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2040
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Much Better Than Last Year! We have used TT for many years. This year there seemed to be many more helpful and easy to understand explanations and tips than the years past and they were relatable to what we would be asking.
Date published: 2023-04-16
Rated 5 out of 5 by from I Love Turbo Tax Turbo Tax saves me time and money, I Highly recommend them to my Family and Friends
Date published: 2023-04-16
Rated 4 out of 5 by from Better, but still room for improvement I liked TurboTax being able to pull information from a PDF copy on my computer. I dislike being routed through deduction when you clear state it is best to take the standard deduction. I wish I didn't have to re-enter bank information when file the state return.
Date published: 2023-04-16
Rated 4 out of 5 by from Convenient ... ...when information from previous tax returns is stored it becomes easier each year.
Date published: 2023-04-16
Rated 4 out of 5 by from Dependable! I've used TurboTax for many years (over 5). With the addition of my Home Business, I opted to use TurboTax Premium, so that I was sure to not miss anything. The interface is easy to use and it reminds you of what you need to keep better records of, as a small business owner.
Date published: 2023-04-16
Rated 2 out of 5 by from By far, the worst Turbo Tax version EVER Kludgy interface, opaque buttons, links that go nowhere to die. Good luck retrieving last year's tax returns. For that matter, once I e-filed this year's return, I couldn't even save and download a copy. If, for some reason, Turbo Tax's server goes down, your return goes with it. Good luck reconstructing all that stuff, if the IRS comes calling.
Date published: 2023-04-16
Rated 5 out of 5 by from You Did It Again! I enjoy the restoration and audit tools. Give me confidence that I can come back to you if any problems occur. Thank you.
Date published: 2023-04-16
Rated 4 out of 5 by from Good experience with Turbo Tax Easy to use and the Live Expert help was quick and easy.
Date published: 2023-04-16
Rated 2 out of 5 by from Over priced I have been a TurboTax Deluxe user for over 25 years. I have had investment inputs for most of that time. Used to get a DVD for $70-75 and did everything on my computer. This year Intuit did support my iOS and I was tired of updating my computer every time they decided not to support any longer, so I bought a Tablet and did the online input. I get stuck with a $120 TurboTax Premier bill with no option to take the risk with Deluxe as it was in previous years. At $120 for service, I will be finding a CPA to do my taxes in the future and it will be much cheaper. This not the first time TurboTax has money grabbed at the Deluxe versus Premier levels. Like the online file option, but $75 is enough for the product. int
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is great I like Turbo Tax. It makes doing my taxes easy. Thanks.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2040