TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281679 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from ok, but tone deaf about fonts i have been asking for 20 years for the fonts to be made adjustable to no avail...it couldn't be that hard to do and i would keep elderly nd sight challenged people like myself from harsh eye-strain
Date published: 2021-10-14
Rated 5 out of 5 by from Turbotax made a tedious task so much easier! I hate doing taxes and had someone else do it for many years. I still hate it, but Turbotax made it so much easier and I so appreciate being walked through each step. The informational pop-up boxes were really helpful.
Date published: 2021-10-14
Rated 5 out of 5 by from Makes Taxes (Relatively) Easy I have a complicated tax return with multiple states. For the most part the step-by-step format works well. One note, in the NY State form there is no option to split applying the refund to next year or getting cash back (Federal and California had that covered). I had to go into the actual tax forms and force the change to apply most to 2021 taxes and have the rest refunded.
Date published: 2021-10-14
Rated 5 out of 5 by from Amazing software, wish the CPAs would be more help I have been using TurboTax for 10+ years and absolutely love it. It makes tax filing so easy. TurboTax Live allows you to talk to CPAs who can answer specific questions and can help you in your specific situation but my experience with them has been underwhelming. I wish they had a more premium service where a dedicated tax professional will do a deep review and will work with you year after year on strategies for reducing your tax burden.
Date published: 2021-10-14
Rated 3 out of 5 by from Needs work If I didn't have to UPDATE MY COPY EVERY TIME I TURN IT ON it would get a better review. There is no reason you can't tell from a quick license that its ALREADY UP TO DATE. not to mention save time and aggravation on the users part.
Date published: 2021-10-14
Rated 5 out of 5 by from My go-to every year I'm able to cover every detail and have an awareness and confidence of what is happening in my taxes.
Date published: 2021-10-14
Rated 5 out of 5 by from Easy and informative Love doing my taxes... Most people don't enjoy it!
Date published: 2021-10-14
Rated 5 out of 5 by from Great Experience!!! Got TONS of help!! My taxes were complicated! Several, several experts helped me. Some could not, but transferred me to someone who could. I never had to wait more than three minutes for anyone to call me back! Super easy and kindof fun??? Am I nuts??? They made it fun. What can I say!
Date published: 2021-10-14
Rated 5 out of 5 by from I'll never hate tax time again Wonderful experience with our preparer Virginia...thorough, patient, asked all the pertinent questions, and made the experience truly simple.
Date published: 2021-10-14
Rated 5 out of 5 by from Turbo Tax is great! The experience with the tax expert was both a learning and enjoyable experience. Its the way to go when you need to get your taxes done.
Date published: 2021-10-14
All TurboTax® Offerings Reviews - Page 2038
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from ok, but tone deaf about fonts i have been asking for 20 years for the fonts to be made adjustable to no avail...it couldn't be that hard to do and i would keep elderly nd sight challenged people like myself from harsh eye-strain
Date published: 2021-10-14
Rated 5 out of 5 by from Turbotax made a tedious task so much easier! I hate doing taxes and had someone else do it for many years. I still hate it, but Turbotax made it so much easier and I so appreciate being walked through each step. The informational pop-up boxes were really helpful.
Date published: 2021-10-14
Rated 5 out of 5 by from Makes Taxes (Relatively) Easy I have a complicated tax return with multiple states. For the most part the step-by-step format works well. One note, in the NY State form there is no option to split applying the refund to next year or getting cash back (Federal and California had that covered). I had to go into the actual tax forms and force the change to apply most to 2021 taxes and have the rest refunded.
Date published: 2021-10-14
Rated 5 out of 5 by from Amazing software, wish the CPAs would be more help I have been using TurboTax for 10+ years and absolutely love it. It makes tax filing so easy. TurboTax Live allows you to talk to CPAs who can answer specific questions and can help you in your specific situation but my experience with them has been underwhelming. I wish they had a more premium service where a dedicated tax professional will do a deep review and will work with you year after year on strategies for reducing your tax burden.
Date published: 2021-10-14
Rated 3 out of 5 by from Needs work If I didn't have to UPDATE MY COPY EVERY TIME I TURN IT ON it would get a better review. There is no reason you can't tell from a quick license that its ALREADY UP TO DATE. not to mention save time and aggravation on the users part.
Date published: 2021-10-14
Rated 5 out of 5 by from My go-to every year I'm able to cover every detail and have an awareness and confidence of what is happening in my taxes.
Date published: 2021-10-14
Rated 5 out of 5 by from Easy and informative Love doing my taxes... Most people don't enjoy it!
Date published: 2021-10-14
Rated 5 out of 5 by from Great Experience!!! Got TONS of help!! My taxes were complicated! Several, several experts helped me. Some could not, but transferred me to someone who could. I never had to wait more than three minutes for anyone to call me back! Super easy and kindof fun??? Am I nuts??? They made it fun. What can I say!
Date published: 2021-10-14
Rated 5 out of 5 by from I'll never hate tax time again Wonderful experience with our preparer Virginia...thorough, patient, asked all the pertinent questions, and made the experience truly simple.
Date published: 2021-10-14
Rated 5 out of 5 by from Turbo Tax is great! The experience with the tax expert was both a learning and enjoyable experience. Its the way to go when you need to get your taxes done.
Date published: 2021-10-14
All TurboTax® Offerings Reviews - Page 2038