TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 4 out of 5 by from A valuable tool but it seemed "Buggy" this year I use Turbo Tax every year. It is a great application and easy to use. The last two years it seems to be more "buggy" than usual. Several times it left me hanging with a blank page. Luckily, I found a user quorum for a workaround. I had to go back into the program as an administrator. One shouldn't have to do that.
Date published: 2021-05-07
Rated 4 out of 5 by from Stop Begging Stop begging me to write you a review geesh already
Date published: 2021-05-07
Rated 5 out of 5 by from Simple and Clear. I love turbo tax because it is simple and clear to use myself.
Date published: 2021-05-07
Rated 3 out of 5 by from Simple and Easy but it kept adding fees Super easy to follow. I recommend the desktop version because I did it on my phone and it said I owed nearly $1000 on state when I really was supposed to receive over $400 but then as I was going on with my refund it kept saying I needed to upgrade or it wouldn't process and then it added surprise charge and fee at the end. it went from $70 to upgrade to $160 without taxes at the end.
Date published: 2021-05-07
Rated 5 out of 5 by from TurboTax is the way to go ! I have used Turbo Tax for several years and I am very pleased with there program.
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tax is Great Keisha assisted me in accessing and reviewing my tax forms. She was wonderful!
Date published: 2021-05-07
Rated 5 out of 5 by from Awesome First time using assistance from a live person at Turbo Tax. Christie was very helpful and because of my old age made doing my taxes a lot easer. I hope she will assist me next year.
Date published: 2021-05-07
Rated 5 out of 5 by from Was a great help! Stephanie was awesome. She helped me so much! I was so frustrated and she walked me through everything.
Date published: 2021-05-07
Rated 4 out of 5 by from Extremely thorough It is very detailed and takes you to things you do not think about. Keep accurate records so that you can give all information needed.
Date published: 2021-05-07
Rated 5 out of 5 by from User friendly! I appreciate the simplicity! Very easy to understand and use!
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 2038
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from A valuable tool but it seemed "Buggy" this year I use Turbo Tax every year. It is a great application and easy to use. The last two years it seems to be more "buggy" than usual. Several times it left me hanging with a blank page. Luckily, I found a user quorum for a workaround. I had to go back into the program as an administrator. One shouldn't have to do that.
Date published: 2021-05-07
Rated 4 out of 5 by from Stop Begging Stop begging me to write you a review geesh already
Date published: 2021-05-07
Rated 5 out of 5 by from Simple and Clear. I love turbo tax because it is simple and clear to use myself.
Date published: 2021-05-07
Rated 3 out of 5 by from Simple and Easy but it kept adding fees Super easy to follow. I recommend the desktop version because I did it on my phone and it said I owed nearly $1000 on state when I really was supposed to receive over $400 but then as I was going on with my refund it kept saying I needed to upgrade or it wouldn't process and then it added surprise charge and fee at the end. it went from $70 to upgrade to $160 without taxes at the end.
Date published: 2021-05-07
Rated 5 out of 5 by from TurboTax is the way to go ! I have used Turbo Tax for several years and I am very pleased with there program.
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tax is Great Keisha assisted me in accessing and reviewing my tax forms. She was wonderful!
Date published: 2021-05-07
Rated 5 out of 5 by from Awesome First time using assistance from a live person at Turbo Tax. Christie was very helpful and because of my old age made doing my taxes a lot easer. I hope she will assist me next year.
Date published: 2021-05-07
Rated 5 out of 5 by from Was a great help! Stephanie was awesome. She helped me so much! I was so frustrated and she walked me through everything.
Date published: 2021-05-07
Rated 4 out of 5 by from Extremely thorough It is very detailed and takes you to things you do not think about. Keep accurate records so that you can give all information needed.
Date published: 2021-05-07
Rated 5 out of 5 by from User friendly! I appreciate the simplicity! Very easy to understand and use!
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 2038