TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from Unhappy regarding implied discount I received an email with a 20% discount off my federal return and it would not apply during checkout. I tried about 4 times and finally went ahead and filed due to time constraints. This also happened last year but I didn't leave a review that time.
Date published: 2023-04-17
Rated 5 out of 5 by from Makes it really easy! I've been using Turbo for a long tome now! It makes it easy for me to get profeesional quality tax return with the cost of a tax preparation company!
Date published: 2023-04-17
Rated 1 out of 5 by from Too expensive for not enough info This should be free.Im sure your CEO, CFO, and all those 3 letter people can take the financial loss. All of the pricing info should be at the BEGINNING and displayed AT ALL TIMES not when I finally finish giving you all of my info. Oh and If I don't wanna pay you can just DELETE ALL OF THE WORK, not even save it?!?! All the info you give is extremely basic. It took me an extra 20 mins to figure out the 1099G aspect.
Date published: 2023-04-17
Rated 5 out of 5 by from Love Turbo Tax I have loved Turbo Tax from year one and it keeps getting easier and loaded with new tools every year.
Date published: 2023-04-17
Rated 5 out of 5 by from excellent my phone helper was excellent. He helped me through. confusing sections.
Date published: 2023-04-17
Rated 5 out of 5 by from so much help once I set it up it's very easy to use year after year
Date published: 2023-04-17
Rated 3 out of 5 by from Not the best for self-employed Strongly recommend that TurboTax and Quickbooks Self-Employed get on the same page. As a fine example, the expense categories in quickbooks self-employed are not in line with the expense categories in TurboTax and the federal tax code. Second improvement would be to allow Turbotax to import tax data from multiple quickbooks self-employed accounts. My wife and I both own our own businesses. We file jointly, but only one quickbooks self-employed account can be imported to turbotax.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax made the tax filing/payment easy! I especially liked being able to download my financial data from my financial company. Saved me a lot of time.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use. First time filing with TurboTax and it was super easy to use.
Date published: 2023-04-17
Rated 1 out of 5 by from Last year using Turbo Tax Most help documents are provided by other users and very frequently is contradictory with other responses or help provided by Turbo Tax. Tried to get direct help from Turbo Tax; first agent hung up on me after keeping me waiting for 30 minutes as she couldn't get to the supervisor; 2nd agent, after making me wait more than 30 minutes for the specialized help told me I had to upgrade to Live, even when my question was about their product and not my taxes. Never again Turbo Tax!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 2038
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Unhappy regarding implied discount I received an email with a 20% discount off my federal return and it would not apply during checkout. I tried about 4 times and finally went ahead and filed due to time constraints. This also happened last year but I didn't leave a review that time.
Date published: 2023-04-17
Rated 5 out of 5 by from Makes it really easy! I've been using Turbo for a long tome now! It makes it easy for me to get profeesional quality tax return with the cost of a tax preparation company!
Date published: 2023-04-17
Rated 1 out of 5 by from Too expensive for not enough info This should be free.Im sure your CEO, CFO, and all those 3 letter people can take the financial loss. All of the pricing info should be at the BEGINNING and displayed AT ALL TIMES not when I finally finish giving you all of my info. Oh and If I don't wanna pay you can just DELETE ALL OF THE WORK, not even save it?!?! All the info you give is extremely basic. It took me an extra 20 mins to figure out the 1099G aspect.
Date published: 2023-04-17
Rated 5 out of 5 by from Love Turbo Tax I have loved Turbo Tax from year one and it keeps getting easier and loaded with new tools every year.
Date published: 2023-04-17
Rated 5 out of 5 by from excellent my phone helper was excellent. He helped me through. confusing sections.
Date published: 2023-04-17
Rated 5 out of 5 by from so much help once I set it up it's very easy to use year after year
Date published: 2023-04-17
Rated 3 out of 5 by from Not the best for self-employed Strongly recommend that TurboTax and Quickbooks Self-Employed get on the same page. As a fine example, the expense categories in quickbooks self-employed are not in line with the expense categories in TurboTax and the federal tax code. Second improvement would be to allow Turbotax to import tax data from multiple quickbooks self-employed accounts. My wife and I both own our own businesses. We file jointly, but only one quickbooks self-employed account can be imported to turbotax.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax made the tax filing/payment easy! I especially liked being able to download my financial data from my financial company. Saved me a lot of time.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use. First time filing with TurboTax and it was super easy to use.
Date published: 2023-04-17
Rated 1 out of 5 by from Last year using Turbo Tax Most help documents are provided by other users and very frequently is contradictory with other responses or help provided by Turbo Tax. Tried to get direct help from Turbo Tax; first agent hung up on me after keeping me waiting for 30 minutes as she couldn't get to the supervisor; 2nd agent, after making me wait more than 30 minutes for the specialized help told me I had to upgrade to Live, even when my question was about their product and not my taxes. Never again Turbo Tax!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 2038