TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from Turbo Tax is good Need to e-file the state tax return for free!!!!!!
Date published: 2022-04-10
Rated 4 out of 5 by from Better than last year! Easier to finish than previous years. Not too dang bad.
Date published: 2022-04-10
Rated 5 out of 5 by from Awesome! Quick review and excellent checking! Glad it walked me thru all steps and had expanded information that I could review.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax Made it EASY! It was user friendly! I could have used a tiny bit more help with the need to send a paper return to the state.
Date published: 2022-04-10
Rated 4 out of 5 by from Good Experience It was easy to process my return for free. A little less easy to traverse forms but I figured it out.
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax is best Having used TurboTax for many years, I would not use another Tax prep program. It is thorough, accurate, easy to use, and I have confidence in it.
Date published: 2022-04-10
Rated 3 out of 5 by from Good Overall, Needs Fixing On the front page at the beginning of doing federal taxes, there is no place to insert income. I spend precious time clicking on everything in sight and nothing opens up a box where I can put in the actual number from my 1099 form. It happens every year and it is about a 20 min ordeal that requires help from customer service. This is absurd. If your software shows me "income", "0.00", "next", "edit" and a slew of other buttons, at least ONE should open up a box put actually put in the number. Please fix this!
Date published: 2022-04-10
Rated 5 out of 5 by from THANKS TurboTax! GREAT experience filing taxes this year. Had multiple questions related to rental property and child tax credits. A Live Tax Expert guided me through the entire process, answering all my questions and ensured my tax return was correct.
Date published: 2022-04-10
Rated 4 out of 5 by from Turbo Tax saves money Turbo tax is a quick way to file. They take you through filing step by step, verifying all information.
Date published: 2022-04-10
Rated 1 out of 5 by from Getting harder to use unhappy about $25 to e-file state. signing into intuit is an absolute nightmare. did not accept password. reset password multiple times and new password never accepted in the tax app.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2031
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax is good Need to e-file the state tax return for free!!!!!!
Date published: 2022-04-10
Rated 4 out of 5 by from Better than last year! Easier to finish than previous years. Not too dang bad.
Date published: 2022-04-10
Rated 5 out of 5 by from Awesome! Quick review and excellent checking! Glad it walked me thru all steps and had expanded information that I could review.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax Made it EASY! It was user friendly! I could have used a tiny bit more help with the need to send a paper return to the state.
Date published: 2022-04-10
Rated 4 out of 5 by from Good Experience It was easy to process my return for free. A little less easy to traverse forms but I figured it out.
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax is best Having used TurboTax for many years, I would not use another Tax prep program. It is thorough, accurate, easy to use, and I have confidence in it.
Date published: 2022-04-10
Rated 3 out of 5 by from Good Overall, Needs Fixing On the front page at the beginning of doing federal taxes, there is no place to insert income. I spend precious time clicking on everything in sight and nothing opens up a box where I can put in the actual number from my 1099 form. It happens every year and it is about a 20 min ordeal that requires help from customer service. This is absurd. If your software shows me "income", "0.00", "next", "edit" and a slew of other buttons, at least ONE should open up a box put actually put in the number. Please fix this!
Date published: 2022-04-10
Rated 5 out of 5 by from THANKS TurboTax! GREAT experience filing taxes this year. Had multiple questions related to rental property and child tax credits. A Live Tax Expert guided me through the entire process, answering all my questions and ensured my tax return was correct.
Date published: 2022-04-10
Rated 4 out of 5 by from Turbo Tax saves money Turbo tax is a quick way to file. They take you through filing step by step, verifying all information.
Date published: 2022-04-10
Rated 1 out of 5 by from Getting harder to use unhappy about $25 to e-file state. signing into intuit is an absolute nightmare. did not accept password. reset password multiple times and new password never accepted in the tax app.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2031