TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from TurboTax sucks! The expert never responded to my messages. It's my first time filing so I don't know if everything is correct or not
Date published: 2022-04-12
Rated 5 out of 5 by from Very friendly system easy to work with! Great system to work with, I have recommend it to all of my friends.
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax makes yucky taxes better TurboTax makes completing the forms a step by step process and will import data and provide donation values.
Date published: 2022-04-12
Rated 1 out of 5 by from constantly trying to upcharge me Turbo Tax is constantly trying to upcharge me. Left me super ticked off for the most simple of returns.
Date published: 2022-04-12
Rated 1 out of 5 by from What the heck I am filing unemployed and you charge me $120 to file due to a 1099-G form which should prove I don't have any money. I end up owing a thousand dollars to the government and then a hundred and twenty to you to top it off.
Date published: 2022-04-12
Rated 4 out of 5 by from My first time First time trying this service and doing it alone. It was easy and not stressful.
Date published: 2022-04-12
Rated 4 out of 5 by from really a good product Every year I have a problem finding for for RRB 1099, but I searched and searched this year and found it. There needs to be explicit instructions for filing RRR.
Date published: 2022-04-12
Rated 5 out of 5 by from Awesome program Super easy and professional, I have no understanding of these things and it was a breeze
Date published: 2022-04-12
Rated 1 out of 5 by from Made me pay fees Made me upgrade to the paid version because I have an HSA then didn't even ask about me HSA. Then also charged me a $39 fee for God knows what. Won't be using again. Also dont understand why I didn't receive full Child Tax Credit, said we would get to it and never did.
Date published: 2022-04-12
Rated 1 out of 5 by from Will pay a pro to do my taxes from now on. Questions need to be more concise. Answering some could go either way - like the SSA exempt section. Was referred back no less than 5 times to fill in an advance child tax credit amount. At our ages, there wouldn't be an amount. Worst, is my last year's AGI should have been close to the two years prior and this year's calculation, but was 5 figures lower than this year's with no real changes in our income and deductions. Hope I don't "hear" from the IRS.
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 2030
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from TurboTax sucks! The expert never responded to my messages. It's my first time filing so I don't know if everything is correct or not
Date published: 2022-04-12
Rated 5 out of 5 by from Very friendly system easy to work with! Great system to work with, I have recommend it to all of my friends.
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax makes yucky taxes better TurboTax makes completing the forms a step by step process and will import data and provide donation values.
Date published: 2022-04-12
Rated 1 out of 5 by from constantly trying to upcharge me Turbo Tax is constantly trying to upcharge me. Left me super ticked off for the most simple of returns.
Date published: 2022-04-12
Rated 1 out of 5 by from What the heck I am filing unemployed and you charge me $120 to file due to a 1099-G form which should prove I don't have any money. I end up owing a thousand dollars to the government and then a hundred and twenty to you to top it off.
Date published: 2022-04-12
Rated 4 out of 5 by from My first time First time trying this service and doing it alone. It was easy and not stressful.
Date published: 2022-04-12
Rated 4 out of 5 by from really a good product Every year I have a problem finding for for RRB 1099, but I searched and searched this year and found it. There needs to be explicit instructions for filing RRR.
Date published: 2022-04-12
Rated 5 out of 5 by from Awesome program Super easy and professional, I have no understanding of these things and it was a breeze
Date published: 2022-04-12
Rated 1 out of 5 by from Made me pay fees Made me upgrade to the paid version because I have an HSA then didn't even ask about me HSA. Then also charged me a $39 fee for God knows what. Won't be using again. Also dont understand why I didn't receive full Child Tax Credit, said we would get to it and never did.
Date published: 2022-04-12
Rated 1 out of 5 by from Will pay a pro to do my taxes from now on. Questions need to be more concise. Answering some could go either way - like the SSA exempt section. Was referred back no less than 5 times to fill in an advance child tax credit amount. At our ages, there wouldn't be an amount. Worst, is my last year's AGI should have been close to the two years prior and this year's calculation, but was 5 figures lower than this year's with no real changes in our income and deductions. Hope I don't "hear" from the IRS.
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 2030