TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 2 out of 5 by from Good but VERY MISLEADING May never do this again. They say you only pay for state tax but I had to pay $59 for Federal and $39 extra for using my return to pay them, which was never mentioned when the option was given. BAD ! Please be more transparent instead of misleading people.
Date published: 2022-04-14
Rated 5 out of 5 by from Easy to use I was able to file quick and easy. For it being my first time filing taxes the site was very user friendly and easy to understand.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is the way to go! I have been using Turbotax for 10 years and the product is consistently excellent. The navigation is easy, the menus are helpful and the explanations of the different issues and questions one may have almost always suffice without further research.
Date published: 2022-04-14
Rated 5 out of 5 by from Easy to use Helpful with all new experiences that happened last year
Date published: 2022-04-14
Rated 5 out of 5 by from Good Experience I cannot claim to know very much about tax preparation, but in general the item-by-item question-and-answer process worked well from my point of view. It is also nice that my long pauses in between tasks did not seem to cause any glitches.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax very helpful It gives reassurance along the way that what Im inputting and what the system is doing is correct
Date published: 2022-04-14
Rated 5 out of 5 by from Awesome work It's was so simple and easy to do. And they answer all questions and double check everything.
Date published: 2022-04-14
Rated 5 out of 5 by from Great software! Good experience, will use again don’t like that you are forcing me to write a review!
Date published: 2022-04-14
Rated 4 out of 5 by from TurboTax Okay After a switch from another tax software that I had used for over 15 years, I am satisfied that I got the return accompllished in an expeditious manner. However, there are routines in the process (calculation of penalty, etc.) that are not shown and/or never told where one can view the process.
Date published: 2022-04-14
Rated 5 out of 5 by from LOVEEE I love seeing the amount I owe or get refunded going up and down as I enter the information. It is nice to have some control over my taxes. I really enjoy doing it myself and only takes 20-30 minutes!
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 2023
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Good but VERY MISLEADING May never do this again. They say you only pay for state tax but I had to pay $59 for Federal and $39 extra for using my return to pay them, which was never mentioned when the option was given. BAD ! Please be more transparent instead of misleading people.
Date published: 2022-04-14
Rated 5 out of 5 by from Easy to use I was able to file quick and easy. For it being my first time filing taxes the site was very user friendly and easy to understand.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is the way to go! I have been using Turbotax for 10 years and the product is consistently excellent. The navigation is easy, the menus are helpful and the explanations of the different issues and questions one may have almost always suffice without further research.
Date published: 2022-04-14
Rated 5 out of 5 by from Easy to use Helpful with all new experiences that happened last year
Date published: 2022-04-14
Rated 5 out of 5 by from Good Experience I cannot claim to know very much about tax preparation, but in general the item-by-item question-and-answer process worked well from my point of view. It is also nice that my long pauses in between tasks did not seem to cause any glitches.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax very helpful It gives reassurance along the way that what Im inputting and what the system is doing is correct
Date published: 2022-04-14
Rated 5 out of 5 by from Awesome work It's was so simple and easy to do. And they answer all questions and double check everything.
Date published: 2022-04-14
Rated 5 out of 5 by from Great software! Good experience, will use again don’t like that you are forcing me to write a review!
Date published: 2022-04-14
Rated 4 out of 5 by from TurboTax Okay After a switch from another tax software that I had used for over 15 years, I am satisfied that I got the return accompllished in an expeditious manner. However, there are routines in the process (calculation of penalty, etc.) that are not shown and/or never told where one can view the process.
Date published: 2022-04-14
Rated 5 out of 5 by from LOVEEE I love seeing the amount I owe or get refunded going up and down as I enter the information. It is nice to have some control over my taxes. I really enjoy doing it myself and only takes 20-30 minutes!
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 2023