TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Very Helpful Was in a never ending loop until Kevin helped me..
Date published: 2023-04-17
Rated 4 out of 5 by from good good. I wish there was an easy toggle to forms. Not sure why program did not offer detail itemized deduction input, as due to large medical bills, we were able to itemize. I had to jump to sales tax.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Makes It So Easy Love Turbo Tax. It's so helpful finding deductions and filling in gaps, and overall just providing information and insights that I would never otherwise know or understand.
Date published: 2023-04-17
Rated 1 out of 5 by from Didn't even give me a chance to use free option Was able to use free option in the past. This time around only showed me the "premium" and up options. Only used it to turn file last minute and all my info is already here.
Date published: 2023-04-17
Rated 5 out of 5 by from Fast and easy I've used Turbo Tax for years now! It's so easy and convenient. I'll always use TT!
Date published: 2023-04-17
Rated 5 out of 5 by from Old Faithful I have been using TurboTax for over 10 years now and its never failed me. I love the option to either "guide me through the process" or "work on my own" features. I would not use another product.
Date published: 2023-04-17
Rated 5 out of 5 by from Made it easy. Found tax breaks that I personally would've never known were there. Can't be mad at that.
Date published: 2023-04-17
Rated 3 out of 5 by from Mediocre Experience I have been using this program for years and years and it just doesn't seem to be user-friendly for my changing requirements. Specifically, I sell some of my season tickets at face value so I get a 1099-K. This was a miserable experience to reconcile, probably close to 50% of my time filing was spent on this. Also, the college section for my children (use of 529 funds) was confusing and poor. Will seek alternative options for next year.
Date published: 2023-04-17
Rated 5 out of 5 by from Easey User friendly ....................................
Date published: 2023-04-17
Rated 5 out of 5 by from as painless as it can be I like using TurboTax because it makes taxes a little less painful to sit down and do. The assistance they offer is invaluable.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very Helpful Was in a never ending loop until Kevin helped me..
Date published: 2023-04-17
Rated 4 out of 5 by from good good. I wish there was an easy toggle to forms. Not sure why program did not offer detail itemized deduction input, as due to large medical bills, we were able to itemize. I had to jump to sales tax.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Makes It So Easy Love Turbo Tax. It's so helpful finding deductions and filling in gaps, and overall just providing information and insights that I would never otherwise know or understand.
Date published: 2023-04-17
Rated 1 out of 5 by from Didn't even give me a chance to use free option Was able to use free option in the past. This time around only showed me the "premium" and up options. Only used it to turn file last minute and all my info is already here.
Date published: 2023-04-17
Rated 5 out of 5 by from Fast and easy I've used Turbo Tax for years now! It's so easy and convenient. I'll always use TT!
Date published: 2023-04-17
Rated 5 out of 5 by from Old Faithful I have been using TurboTax for over 10 years now and its never failed me. I love the option to either "guide me through the process" or "work on my own" features. I would not use another product.
Date published: 2023-04-17
Rated 5 out of 5 by from Made it easy. Found tax breaks that I personally would've never known were there. Can't be mad at that.
Date published: 2023-04-17
Rated 3 out of 5 by from Mediocre Experience I have been using this program for years and years and it just doesn't seem to be user-friendly for my changing requirements. Specifically, I sell some of my season tickets at face value so I get a 1099-K. This was a miserable experience to reconcile, probably close to 50% of my time filing was spent on this. Also, the college section for my children (use of 529 funds) was confusing and poor. Will seek alternative options for next year.
Date published: 2023-04-17
Rated 5 out of 5 by from Easey User friendly ....................................
Date published: 2023-04-17
Rated 5 out of 5 by from as painless as it can be I like using TurboTax because it makes taxes a little less painful to sit down and do. The assistance they offer is invaluable.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 2021