TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Super Fast and Easy I was able to complete my taxes in under an hour using Turbo Tax. Even with 2 stock investment accounts with dividends and interest. You cant be the speed and accuracy of turbotax which is why I use it every year.
Date published: 2023-03-02
Rated 5 out of 5 by from Great Experience Had a very simple easy experience!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-03-02
Rated 5 out of 5 by from Done and Done 8 years with you and counting. wouldn't go anywhere else fast, easy and accurate. Hate paying Taxes but, Love My turbo Tax
Date published: 2023-03-02
Rated 1 out of 5 by from Steals your money I had originally applied during a promotion and was only supposed to be charged $89 for filing with TurboTax my return ended up being rejected for a missing form which I didn’t know about even though a “tax expert” went over my return then when I finally did get my taxes fixed with the form I needed the price had gone up to $129 my agent had a code for me to put in to save 20% but I was never given an opportunity to put the code in so I was originally supposed to pay $177 and ended up paying $232 that is insane and I could’ve gone to an actual tax agent for that price!!!!
Date published: 2023-03-02
Rated 3 out of 5 by from Simplify the Turbo! Turbo was more difficult to use than in years past. Income section had to be manipulated manually to get correct in the right places.
Date published: 2023-03-02
Rated 1 out of 5 by from Incompatible with 2019 QuickBooks Pro Bought the TT Business package. NO indication of an incompatibility with older (not SO old) versions of QB, namely 2019 Desktop Pro. Chats, phone calls, no call backs, useless emails to both INTUIT companies, QB and TT. No solutions, except a force buy of an upgrade to QB. BUT a desktop, standalone version is not available. NOTHING but online cloud servers and annual subscriptions that are more expensive than the value gained, especially for a small business. After nearly 20 years of using both QB and TT Business, alternatives will have to be considered going forward. I finally brute forced manual entries from QB and submitted. It's pretty classless to make an incompatibility that occurred during the fiscal year. Maybe next May for 2020 you should extend it to the next tax year. I may never know
Date published: 2023-03-02
Rated 5 out of 5 by from best love the service easy to use would recommend. stress free timely fashion
Date published: 2023-03-02
Rated 5 out of 5 by from Thanks For Making It Easy I have multiple jobs & TurboTax makes it easy to file. It's really just that simple.
Date published: 2023-03-02
Rated 3 out of 5 by from Great tax preparing service, but a bit unfair. I love using turbo tax, as i have been using it for years, and have never had a problem. this year though, as a college student, I only had a W-2, and a file for robin hood. This one extra form turned a free file into a $119 dollar one, almost equal to the refund I will be getting. The service is great, but I don't think that one extra form justifies $119 dollars, especially as a student.
Date published: 2023-03-02
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo Tax is easy to use explanations are clear. E
Date published: 2023-03-02
All TurboTax® Offerings Reviews - Page 2021
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Super Fast and Easy I was able to complete my taxes in under an hour using Turbo Tax. Even with 2 stock investment accounts with dividends and interest. You cant be the speed and accuracy of turbotax which is why I use it every year.
Date published: 2023-03-02
Rated 5 out of 5 by from Great Experience Had a very simple easy experience!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-03-02
Rated 5 out of 5 by from Done and Done 8 years with you and counting. wouldn't go anywhere else fast, easy and accurate. Hate paying Taxes but, Love My turbo Tax
Date published: 2023-03-02
Rated 1 out of 5 by from Steals your money I had originally applied during a promotion and was only supposed to be charged $89 for filing with TurboTax my return ended up being rejected for a missing form which I didn’t know about even though a “tax expert” went over my return then when I finally did get my taxes fixed with the form I needed the price had gone up to $129 my agent had a code for me to put in to save 20% but I was never given an opportunity to put the code in so I was originally supposed to pay $177 and ended up paying $232 that is insane and I could’ve gone to an actual tax agent for that price!!!!
Date published: 2023-03-02
Rated 3 out of 5 by from Simplify the Turbo! Turbo was more difficult to use than in years past. Income section had to be manipulated manually to get correct in the right places.
Date published: 2023-03-02
Rated 1 out of 5 by from Incompatible with 2019 QuickBooks Pro Bought the TT Business package. NO indication of an incompatibility with older (not SO old) versions of QB, namely 2019 Desktop Pro. Chats, phone calls, no call backs, useless emails to both INTUIT companies, QB and TT. No solutions, except a force buy of an upgrade to QB. BUT a desktop, standalone version is not available. NOTHING but online cloud servers and annual subscriptions that are more expensive than the value gained, especially for a small business. After nearly 20 years of using both QB and TT Business, alternatives will have to be considered going forward. I finally brute forced manual entries from QB and submitted. It's pretty classless to make an incompatibility that occurred during the fiscal year. Maybe next May for 2020 you should extend it to the next tax year. I may never know
Date published: 2023-03-02
Rated 5 out of 5 by from best love the service easy to use would recommend. stress free timely fashion
Date published: 2023-03-02
Rated 5 out of 5 by from Thanks For Making It Easy I have multiple jobs & TurboTax makes it easy to file. It's really just that simple.
Date published: 2023-03-02
Rated 3 out of 5 by from Great tax preparing service, but a bit unfair. I love using turbo tax, as i have been using it for years, and have never had a problem. this year though, as a college student, I only had a W-2, and a file for robin hood. This one extra form turned a free file into a $119 dollar one, almost equal to the refund I will be getting. The service is great, but I don't think that one extra form justifies $119 dollars, especially as a student.
Date published: 2023-03-02
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo Tax is easy to use explanations are clear. E
Date published: 2023-03-02
All TurboTax® Offerings Reviews - Page 2021