TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281629 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax is Fantastic Product Great product for taxes, easy to use directions, great support.
Date published: 2021-05-08
Rated 5 out of 5 by from Mr I don't like doing taxes but Turbo Tax does make it easy and not a complicated process.
Date published: 2021-05-08
Rated 5 out of 5 by from Very helpful! Deborah helped me get through some filings that I didn't know how to do. I couldn't have done it without her. I've filed my taxes myself using turbo tax for at least a decade. this year's filing was the first time I needed expert help because of life changes.
Date published: 2021-05-08
Rated 5 out of 5 by from Great! Easy to follow instructions for completion. Completed my taxes in less than 1 hour.
Date published: 2021-05-08
Rated 3 out of 5 by from Turbo tax is sometimes great but not always Very disappointed about getting and the explanation of $300 charitable credit when not itemizing deductions. Not the usual clear tubo tax!
Date published: 2021-05-08
Rated 3 out of 5 by from Good for the Basics For years I've loved Turbotax but last year and this year I had some more advanced questions (like taking funds from a QDRO or paying off a HELOC and selling my primary home). Not only could I not find answers through the online help, but I ran through 3 of the LIVE CPA's (all with about 15-20 years "experience") and they COULD NOT help me. No one knew what a QDRO was and the last guy a 20 yr CPA didn't know what a HELOC was and even told me to just skip my 1099-S and sign-up for the audit insurance and take my chances with an IRS audit. REALLY?? I'll be rethinking TurboTax next year.
Date published: 2021-05-08
Rated 4 out of 5 by from i have used for years...... sometimes frustrating..... but telephone support helps
Date published: 2021-05-08
Rated 3 out of 5 by from This year's TurboTax had a lot of bugs. This year's TurboTax had a lot of bugs, which made it more difficult to fill out as compare to previews years. We have been using TurboTax for over 15 years.
Date published: 2021-05-08
Rated 5 out of 5 by from turbotax is awesome turbotax is awesome and fast. I complete my taxes in 30 minutes
Date published: 2021-05-08
Rated 5 out of 5 by from Tax 2020 Easy to work with. The only problem I had is with K1 forms. Every year its one or two items I have to correct and many times I do not have any idea what you are looking for.
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 2017
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Fantastic Product Great product for taxes, easy to use directions, great support.
Date published: 2021-05-08
Rated 5 out of 5 by from Mr I don't like doing taxes but Turbo Tax does make it easy and not a complicated process.
Date published: 2021-05-08
Rated 5 out of 5 by from Very helpful! Deborah helped me get through some filings that I didn't know how to do. I couldn't have done it without her. I've filed my taxes myself using turbo tax for at least a decade. this year's filing was the first time I needed expert help because of life changes.
Date published: 2021-05-08
Rated 5 out of 5 by from Great! Easy to follow instructions for completion. Completed my taxes in less than 1 hour.
Date published: 2021-05-08
Rated 3 out of 5 by from Turbo tax is sometimes great but not always Very disappointed about getting and the explanation of $300 charitable credit when not itemizing deductions. Not the usual clear tubo tax!
Date published: 2021-05-08
Rated 3 out of 5 by from Good for the Basics For years I've loved Turbotax but last year and this year I had some more advanced questions (like taking funds from a QDRO or paying off a HELOC and selling my primary home). Not only could I not find answers through the online help, but I ran through 3 of the LIVE CPA's (all with about 15-20 years "experience") and they COULD NOT help me. No one knew what a QDRO was and the last guy a 20 yr CPA didn't know what a HELOC was and even told me to just skip my 1099-S and sign-up for the audit insurance and take my chances with an IRS audit. REALLY?? I'll be rethinking TurboTax next year.
Date published: 2021-05-08
Rated 4 out of 5 by from i have used for years...... sometimes frustrating..... but telephone support helps
Date published: 2021-05-08
Rated 3 out of 5 by from This year's TurboTax had a lot of bugs. This year's TurboTax had a lot of bugs, which made it more difficult to fill out as compare to previews years. We have been using TurboTax for over 15 years.
Date published: 2021-05-08
Rated 5 out of 5 by from turbotax is awesome turbotax is awesome and fast. I complete my taxes in 30 minutes
Date published: 2021-05-08
Rated 5 out of 5 by from Tax 2020 Easy to work with. The only problem I had is with K1 forms. Every year its one or two items I have to correct and many times I do not have any idea what you are looking for.
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 2017