TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Great help I was having problems and being able to have someone help me through it was amazing
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax is very good except... Turbo Tax was very helpful except in 2 situations: Error checking: Twice I was shown a form and asked to fill it in. I had no idea what it was, and made a wild guess at an entry. I think one had to do with foreign taxes. Turbo Tax accepted my entries and let them go by. I desperately needed explanation and guidance. Copying and pasting: I was not allowed to copy and paste my credit card number, thereby creating a opportunity for error. Also I was sent a verification code, but not allowed to copy and paste it. Copying enhances accuracy. I don't know why you don't permit it.
Date published: 2022-04-12
Rated 5 out of 5 by from Good Very easy to use i filed for myself and my mother.
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax is easy Turbo Tax was easy and reasonable I got my maximum refund I was really happy with it it was decent and I loved it
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax is Awesome! Being a business owner and having two other jobs was a bit challenging when it came to doing my taxes. I was able to get assistance from a TurboTax Expert, Mr. Santos, and I really felt the process was a breeze. It was a great experience, thank you!
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax is EZPZ! My TurboTax representative, Safia, was fantastic. She quickly answered all of my questions and reminded me of things I needed to do to make filing taxes EZPZ! Thankful for her and for this opportunity to have someone online file my taxes.
Date published: 2022-04-12
Rated 5 out of 5 by from Super Efficient and Helpful This was an easy system and gave helpful tips on things that I am not used to knowing. It was fluent and I love how quickly this went through.
Date published: 2022-04-12
Rated 4 out of 5 by from Had problem Customer service was great and very helpful. Will use again
Date published: 2022-04-12
Rated 1 out of 5 by from State Return Glitch TurboTax was the reason my Alabama state return was rejected. It was not up to date on the tax code for my state and caused quite a bit of stress and inconvenience. The CSRs at TurboTax were wholly unhelpful and said "check back later for an update."
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo tax is awesome!! Experts were fantastic, did all the work for me and answered all my questions.
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 2015
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great help I was having problems and being able to have someone help me through it was amazing
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax is very good except... Turbo Tax was very helpful except in 2 situations: Error checking: Twice I was shown a form and asked to fill it in. I had no idea what it was, and made a wild guess at an entry. I think one had to do with foreign taxes. Turbo Tax accepted my entries and let them go by. I desperately needed explanation and guidance. Copying and pasting: I was not allowed to copy and paste my credit card number, thereby creating a opportunity for error. Also I was sent a verification code, but not allowed to copy and paste it. Copying enhances accuracy. I don't know why you don't permit it.
Date published: 2022-04-12
Rated 5 out of 5 by from Good Very easy to use i filed for myself and my mother.
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax is easy Turbo Tax was easy and reasonable I got my maximum refund I was really happy with it it was decent and I loved it
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax is Awesome! Being a business owner and having two other jobs was a bit challenging when it came to doing my taxes. I was able to get assistance from a TurboTax Expert, Mr. Santos, and I really felt the process was a breeze. It was a great experience, thank you!
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax is EZPZ! My TurboTax representative, Safia, was fantastic. She quickly answered all of my questions and reminded me of things I needed to do to make filing taxes EZPZ! Thankful for her and for this opportunity to have someone online file my taxes.
Date published: 2022-04-12
Rated 5 out of 5 by from Super Efficient and Helpful This was an easy system and gave helpful tips on things that I am not used to knowing. It was fluent and I love how quickly this went through.
Date published: 2022-04-12
Rated 4 out of 5 by from Had problem Customer service was great and very helpful. Will use again
Date published: 2022-04-12
Rated 1 out of 5 by from State Return Glitch TurboTax was the reason my Alabama state return was rejected. It was not up to date on the tax code for my state and caused quite a bit of stress and inconvenience. The CSRs at TurboTax were wholly unhelpful and said "check back later for an update."
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo tax is awesome!! Experts were fantastic, did all the work for me and answered all my questions.
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 2015