TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from Nightmare to enter license key numbers & more After downloading the program, it was nearly impossible to enter the product license code. I am working on a NEW Lenovo Windows 10 machine that I just bought for the sole purpose of using a NEW version of TurboTax. Once I downloaded the 2020 version of the software (Turbo Tax Business), I got a blank "Authorization" screen. It was only by constantly manipulating the screen resolution that I was even able to FIND what was printed there. It will take an hour to describe the incredibly difficult process I went through to figure this out, let alone to enter the information required. The same thing happened when I attempted to purchase the state software required to file the tax return in my home state. A nightmare. I have been using TurboTax software for more than 20 years. I am appalled at this incredible situation. It doesn't help that user forums documented this problem back in January 2021 and it still has not been fixed. And, for the record, the user forum recommended fixes didn't work as outlined. I had to figure out my own solution. Man! but this was an awful experience.
Date published: 2021-09-03
Rated 5 out of 5 by from Turbotax is awesome Great service! Easy to use electronically, and the advisor was very responsive and helpful. Very knowledgable as well.
Date published: 2021-09-03
Rated 5 out of 5 by from LOVE TURBO TAX easy and fast. Makes my least favourite chore doable.
Date published: 2021-09-03
Rated 5 out of 5 by from Turbo Tax is Very Good Easy to work with and very complete hard to over look info
Date published: 2021-09-03
Rated 5 out of 5 by from Valerie did an amazing and thourough job! Great experience, very knowledgeable and thorough!
Date published: 2021-09-03
Rated 5 out of 5 by from TurboTax worked well for our family corporation I am a retired CPA. I have prepared thousands of tax returns with the most sophisticated tax preparation software available. I selected TurboTax for our family corporation tax return and am very pleased with the results. Your software was easy to use and enabled me to work with it to get the results I wanted.
Date published: 2021-09-03
Rated 4 out of 5 by from It was great until the end Great until we tried to file. Got stuck on "File a Return" then it kept wanting to save and print, Save and print. I must have saved Federal and State 3 times before I got out of that loop.
Date published: 2021-09-03
Rated 1 out of 5 by from TT for business barely works. Just an editor For all the years I've been using TT for business, s-corp and 1065 its no better then an expensive form editor. Hardly any help for my rental real estate business. The 1065 refused to efile, had to print 200 pages. ;(
Date published: 2021-09-03
Rated 5 out of 5 by from Turbo Tax is My Friend I have used turbo tax every year since 2010 and it has helped me with with filing while saving money on the tax filing fees.
Date published: 2021-09-03
Rated 5 out of 5 by from Turbo is awesome Had a bad experience with a prior tax company . Turbo got me back on track.
Date published: 2021-09-03
All TurboTax® Offerings Reviews - Page 202
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Nightmare to enter license key numbers & more After downloading the program, it was nearly impossible to enter the product license code. I am working on a NEW Lenovo Windows 10 machine that I just bought for the sole purpose of using a NEW version of TurboTax. Once I downloaded the 2020 version of the software (Turbo Tax Business), I got a blank "Authorization" screen. It was only by constantly manipulating the screen resolution that I was even able to FIND what was printed there. It will take an hour to describe the incredibly difficult process I went through to figure this out, let alone to enter the information required. The same thing happened when I attempted to purchase the state software required to file the tax return in my home state. A nightmare. I have been using TurboTax software for more than 20 years. I am appalled at this incredible situation. It doesn't help that user forums documented this problem back in January 2021 and it still has not been fixed. And, for the record, the user forum recommended fixes didn't work as outlined. I had to figure out my own solution. Man! but this was an awful experience.
Date published: 2021-09-03
Rated 5 out of 5 by from Turbotax is awesome Great service! Easy to use electronically, and the advisor was very responsive and helpful. Very knowledgable as well.
Date published: 2021-09-03
Rated 5 out of 5 by from LOVE TURBO TAX easy and fast. Makes my least favourite chore doable.
Date published: 2021-09-03
Rated 5 out of 5 by from Turbo Tax is Very Good Easy to work with and very complete hard to over look info
Date published: 2021-09-03
Rated 5 out of 5 by from Valerie did an amazing and thourough job! Great experience, very knowledgeable and thorough!
Date published: 2021-09-03
Rated 5 out of 5 by from TurboTax worked well for our family corporation I am a retired CPA. I have prepared thousands of tax returns with the most sophisticated tax preparation software available. I selected TurboTax for our family corporation tax return and am very pleased with the results. Your software was easy to use and enabled me to work with it to get the results I wanted.
Date published: 2021-09-03
Rated 4 out of 5 by from It was great until the end Great until we tried to file. Got stuck on "File a Return" then it kept wanting to save and print, Save and print. I must have saved Federal and State 3 times before I got out of that loop.
Date published: 2021-09-03
Rated 1 out of 5 by from TT for business barely works. Just an editor For all the years I've been using TT for business, s-corp and 1065 its no better then an expensive form editor. Hardly any help for my rental real estate business. The 1065 refused to efile, had to print 200 pages. ;(
Date published: 2021-09-03
Rated 5 out of 5 by from Turbo Tax is My Friend I have used turbo tax every year since 2010 and it has helped me with with filing while saving money on the tax filing fees.
Date published: 2021-09-03
Rated 5 out of 5 by from Turbo is awesome Had a bad experience with a prior tax company . Turbo got me back on track.
Date published: 2021-09-03
All TurboTax® Offerings Reviews - Page 202