TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Mostly great, a big concern re. 529 disbursement TurboTax did a great job for everything except this: it included my 529 disbursement as income, despite the fact that I had applied it to appropriate tuition and had already entered my 1098-T showing that. An internet search showed me that others had the same problem, and recommended I walked back through the education section. I did, and was able to fix my problem, but TurboTax should have done it correctly the first time, since I had entered all my data following their prompts. How many people have just paid that unnecessary tax amount, trusting the TurboTax process?
Date published: 2022-04-13
Rated 4 out of 5 by from Turbotax is good but i think some places it is tur very nice step by step guidence but compare to previous year little difficult - a guidence on a step where needed can be helpful
Date published: 2022-04-13
Rated 5 out of 5 by from Wonderful and Convenient Turbotax makes filing taxes a little more bearable. I hate filing taxes so much, but Turbo does a wonderful job walking you through it and already having frequently asked questions ready and accessible. I use a lot of intuit products and it's soooo convenient that they're all linked. Wonderful program! 10/10 Recommend to file your taxes.
Date published: 2022-04-13
Rated 5 out of 5 by from Great product Checks for errors and additional deductions! Easy production to use.
Date published: 2022-04-13
Rated 4 out of 5 by from a little disappointed we were actually getting money back this year so we decided to e-file federal. I kept getting rejections because of needing to input the AGI from last year. But Turbo Tax had the correct amount in the box and I double checked it several times just to make sure, but it would never go thru so we had to print out the forms and mail in. Had I been able to e-file with no issues, i would have given it 5 stars. I will continue to use Turbo Tax for our taxes because of the ease of use, but i was disappointed with not being able to e-file this year.
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax is amazing! Using TurboTax for the last several years. For a few years compared with H&R block, I found TT is very easy, straightforward, and gives you a lot of returns. I highly recommend it.
Date published: 2022-04-13
Rated 5 out of 5 by from fantastic turbo tax is the best its easy to use they find all tax breaks love love love will continue to use it for the 5th year in a row
Date published: 2022-04-13
Rated 1 out of 5 by from problem with state filling I spent 4 hours on the phone with 3 different reps because the Utah state tax for military retired was incorrect would have cost me over $800.00 if I was not aware of the new change
Date published: 2022-04-13
Rated 5 out of 5 by from this program is a real time saver easy quick return when you have the documents you need.
Date published: 2022-04-13
Rated 5 out of 5 by from Very Helpful in Filing My Taxes The process was very simple thanks to the information provided in the help button. This was less stressful. I will definitely use it again.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 2008
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Mostly great, a big concern re. 529 disbursement TurboTax did a great job for everything except this: it included my 529 disbursement as income, despite the fact that I had applied it to appropriate tuition and had already entered my 1098-T showing that. An internet search showed me that others had the same problem, and recommended I walked back through the education section. I did, and was able to fix my problem, but TurboTax should have done it correctly the first time, since I had entered all my data following their prompts. How many people have just paid that unnecessary tax amount, trusting the TurboTax process?
Date published: 2022-04-13
Rated 4 out of 5 by from Turbotax is good but i think some places it is tur very nice step by step guidence but compare to previous year little difficult - a guidence on a step where needed can be helpful
Date published: 2022-04-13
Rated 5 out of 5 by from Wonderful and Convenient Turbotax makes filing taxes a little more bearable. I hate filing taxes so much, but Turbo does a wonderful job walking you through it and already having frequently asked questions ready and accessible. I use a lot of intuit products and it's soooo convenient that they're all linked. Wonderful program! 10/10 Recommend to file your taxes.
Date published: 2022-04-13
Rated 5 out of 5 by from Great product Checks for errors and additional deductions! Easy production to use.
Date published: 2022-04-13
Rated 4 out of 5 by from a little disappointed we were actually getting money back this year so we decided to e-file federal. I kept getting rejections because of needing to input the AGI from last year. But Turbo Tax had the correct amount in the box and I double checked it several times just to make sure, but it would never go thru so we had to print out the forms and mail in. Had I been able to e-file with no issues, i would have given it 5 stars. I will continue to use Turbo Tax for our taxes because of the ease of use, but i was disappointed with not being able to e-file this year.
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax is amazing! Using TurboTax for the last several years. For a few years compared with H&R block, I found TT is very easy, straightforward, and gives you a lot of returns. I highly recommend it.
Date published: 2022-04-13
Rated 5 out of 5 by from fantastic turbo tax is the best its easy to use they find all tax breaks love love love will continue to use it for the 5th year in a row
Date published: 2022-04-13
Rated 1 out of 5 by from problem with state filling I spent 4 hours on the phone with 3 different reps because the Utah state tax for military retired was incorrect would have cost me over $800.00 if I was not aware of the new change
Date published: 2022-04-13
Rated 5 out of 5 by from this program is a real time saver easy quick return when you have the documents you need.
Date published: 2022-04-13
Rated 5 out of 5 by from Very Helpful in Filing My Taxes The process was very simple thanks to the information provided in the help button. This was less stressful. I will definitely use it again.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 2008