TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Made filing easy I can always count on Turbotax to keep the tax season simple and get me the best refund possible.
Date published: 2022-04-13
Rated 4 out of 5 by from Turbo Tax failed, then won I interacted with several experts, most of them were terrible except for Heidi, who is a rockstar and you should pay her triple whatever you pay her. She is the only reason I don't drop turbo tax and go to H&R Block
Date published: 2022-04-13
Rated 4 out of 5 by from Turbo tax is reliable and have been using it for y I have been using turbo tax for a very long time but it seems that sometime is missing a little more detailed explanations
Date published: 2022-04-13
Rated 3 out of 5 by from Turbo Tax is not as user friendly as it once was You ask for 1099 Misc forms in two separate errors, which nearly caused me an error of double reporting. Your explanations are not as clear and your process is more driven by function of the software than being user friendly. I have used this software since 2014 and it seems less and less user friendly. In addition, at e-file time, the charge to state file was listed as $20. When I began to pay, it came up as $25 but just be clear. It is only $5 but your prices are becoming higher each year and your software is average.
Date published: 2022-04-13
Rated 1 out of 5 by from Rip off They do a good job, but they are not honest about what exactly you are paying for. I got charged $109 and I thought I was paying $59. You cannot back track. It is a rip off. I would rather pay a local person to do my taxes for this amount of money.
Date published: 2022-04-13
Rated 3 out of 5 by from Still Not Great The Tax help is still lacking. Imports data but doesn't show you what's there (ie INT/DIV) when it has problems. Why isn't there a standardized format for these forms - or the software isn't intelligent enough to interpolate.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbotax is very helpful! Outstanding! Turbo tax was extreamly helpful, easy steps to follow, and recommend to anyone who's looking for accurate way to file taxes. I will use Turbo tax yesturday.
Date published: 2022-04-13
Rated 4 out of 5 by from Good option for small business / self-employed. It was pretty straightforward and easy to use the software. Good design. Nice explanations. Made it pretty obvious how special interests corrupt the tax law.
Date published: 2022-04-13
Rated 5 out of 5 by from Awesome! Tom was super helpful in not only understanding the situation but also provided helpful advice for future taxes and investments
Date published: 2022-04-13
Rated 5 out of 5 by from Fun with Turbo Tax Turbo Tax this year had several changes I needed to read prior to completing taxes.All in all taxes are finished.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 2005
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Made filing easy I can always count on Turbotax to keep the tax season simple and get me the best refund possible.
Date published: 2022-04-13
Rated 4 out of 5 by from Turbo Tax failed, then won I interacted with several experts, most of them were terrible except for Heidi, who is a rockstar and you should pay her triple whatever you pay her. She is the only reason I don't drop turbo tax and go to H&R Block
Date published: 2022-04-13
Rated 4 out of 5 by from Turbo tax is reliable and have been using it for y I have been using turbo tax for a very long time but it seems that sometime is missing a little more detailed explanations
Date published: 2022-04-13
Rated 3 out of 5 by from Turbo Tax is not as user friendly as it once was You ask for 1099 Misc forms in two separate errors, which nearly caused me an error of double reporting. Your explanations are not as clear and your process is more driven by function of the software than being user friendly. I have used this software since 2014 and it seems less and less user friendly. In addition, at e-file time, the charge to state file was listed as $20. When I began to pay, it came up as $25 but just be clear. It is only $5 but your prices are becoming higher each year and your software is average.
Date published: 2022-04-13
Rated 1 out of 5 by from Rip off They do a good job, but they are not honest about what exactly you are paying for. I got charged $109 and I thought I was paying $59. You cannot back track. It is a rip off. I would rather pay a local person to do my taxes for this amount of money.
Date published: 2022-04-13
Rated 3 out of 5 by from Still Not Great The Tax help is still lacking. Imports data but doesn't show you what's there (ie INT/DIV) when it has problems. Why isn't there a standardized format for these forms - or the software isn't intelligent enough to interpolate.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbotax is very helpful! Outstanding! Turbo tax was extreamly helpful, easy steps to follow, and recommend to anyone who's looking for accurate way to file taxes. I will use Turbo tax yesturday.
Date published: 2022-04-13
Rated 4 out of 5 by from Good option for small business / self-employed. It was pretty straightforward and easy to use the software. Good design. Nice explanations. Made it pretty obvious how special interests corrupt the tax law.
Date published: 2022-04-13
Rated 5 out of 5 by from Awesome! Tom was super helpful in not only understanding the situation but also provided helpful advice for future taxes and investments
Date published: 2022-04-13
Rated 5 out of 5 by from Fun with Turbo Tax Turbo Tax this year had several changes I needed to read prior to completing taxes.All in all taxes are finished.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 2005