TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from great service but bad hidden fees Filling out all the forms was very easy and user friendly. The details provided regarding questions were very helpful. The sneaky $199 Turbo Tax fee at the end, really ruined our experience. At no time were we made aware of this fee and our ruined feeling could have been avoided with proper communication of such a LARGE FEE.
Date published: 2022-04-10
Rated 5 out of 5 by from Ernest and Turbo Tax was total excellent experienc At first I wasn't sure I wanted an expert help. But I am so happy I did because Ernest was such a huge help. He answered any questions I had, in a very timely manner.
Date published: 2022-04-10
Rated 4 out of 5 by from Life Goes On As usual, Turbo Tax was a life saver. However, this year my E-filed returns were rejected by the IRS and NYS due to a problem with foreign taxes. I was able to refile after what I think were the right corrections. We shall see!
Date published: 2022-04-10
Rated 5 out of 5 by from Perfect Easy to understand and work through, no questions!
Date published: 2022-04-10
Rated 2 out of 5 by from TurboTax is $$ and has too many annoying ads The product works, but the constant ads and pestering to purchase upgrades and other junk is supremely annoying. The company should give users the option to turn this nonsense off. I may move to another e-file service next year.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is Easy and Fast Turbo Tax is easy and fast. I love that it guides you through the whole process step by step. I love the explanations to each step that explains what and why. Agents are also fast to answer your questions and guide you through any issues you may have.
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax Is Easy to Use I found using TurboTax an easy and efficient way to file my taxes.
Date published: 2022-04-10
Rated 4 out of 5 by from An option to use Getting to turbo tax full premier took a while. Some people are very knowledgeable adn helpful like Mark who did our taxes, but others are confusing. I was given wrong information by some and others were just confused. I'll consider using turbotax again if i can get directly ot an expert and not get the runaround.
Date published: 2022-04-10
Rated 5 out of 5 by from Easy Easy to use. Like how it’s broken down step by step. Takes all the guesswork, anxiety and frustration out of the process.
Date published: 2022-04-10
Rated 4 out of 5 by from Turbotax was good and efficient I did everything on line. It was long and extensive but quite efficient and accurate.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2003
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from great service but bad hidden fees Filling out all the forms was very easy and user friendly. The details provided regarding questions were very helpful. The sneaky $199 Turbo Tax fee at the end, really ruined our experience. At no time were we made aware of this fee and our ruined feeling could have been avoided with proper communication of such a LARGE FEE.
Date published: 2022-04-10
Rated 5 out of 5 by from Ernest and Turbo Tax was total excellent experienc At first I wasn't sure I wanted an expert help. But I am so happy I did because Ernest was such a huge help. He answered any questions I had, in a very timely manner.
Date published: 2022-04-10
Rated 4 out of 5 by from Life Goes On As usual, Turbo Tax was a life saver. However, this year my E-filed returns were rejected by the IRS and NYS due to a problem with foreign taxes. I was able to refile after what I think were the right corrections. We shall see!
Date published: 2022-04-10
Rated 5 out of 5 by from Perfect Easy to understand and work through, no questions!
Date published: 2022-04-10
Rated 2 out of 5 by from TurboTax is $$ and has too many annoying ads The product works, but the constant ads and pestering to purchase upgrades and other junk is supremely annoying. The company should give users the option to turn this nonsense off. I may move to another e-file service next year.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is Easy and Fast Turbo Tax is easy and fast. I love that it guides you through the whole process step by step. I love the explanations to each step that explains what and why. Agents are also fast to answer your questions and guide you through any issues you may have.
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax Is Easy to Use I found using TurboTax an easy and efficient way to file my taxes.
Date published: 2022-04-10
Rated 4 out of 5 by from An option to use Getting to turbo tax full premier took a while. Some people are very knowledgeable adn helpful like Mark who did our taxes, but others are confusing. I was given wrong information by some and others were just confused. I'll consider using turbotax again if i can get directly ot an expert and not get the runaround.
Date published: 2022-04-10
Rated 5 out of 5 by from Easy Easy to use. Like how it’s broken down step by step. Takes all the guesswork, anxiety and frustration out of the process.
Date published: 2022-04-10
Rated 4 out of 5 by from Turbotax was good and efficient I did everything on line. It was long and extensive but quite efficient and accurate.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2003