TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from SOOOOOOOO Easy! so easy to use! i used the live chat and the person on the other end of the line was polite, professional, and good-humored. this is my third year and wish i had used it earlier. it would have saved me lots of time and stress!!!
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax is awesome! Super easy and help is there if you need it! Very easy to navigate!
Date published: 2022-04-11
Rated 4 out of 5 by from Helpful Everything was helpful and worked smoothly except for "checkout", it had PayPal as an option instead of using my credit card... I spent hours trying to get it to work and found out PayPal hadn't worked for a couple of weeks. Other than that everything was very good.
Date published: 2022-04-11
Rated 4 out of 5 by from Good program The help links are great in the Federal tax portion but rare or non-existent in the State portion (Hawai‘i).
Date published: 2022-04-11
Rated 2 out of 5 by from turbo tax is good! turbo tax could do better in providing an invoice of payment so we can see the hidden fees. if i cant afford the efiling i should be able to decide before choosing that e-filing option that will not allow for opting out after it has been elected. maybe its time to look for something different after so many years of being a customer.
Date published: 2022-04-11
Rated 4 out of 5 by from helpful It was fine! I always worry about doing my taxes. I usually take them to an accountant. This time I thought Id try Turbotax. It worked out fine.
Date published: 2022-04-11
Rated 5 out of 5 by from Awesome service Great work. I enjoyed the full service at an affordable rate compared to my previous tax filing company
Date published: 2022-04-11
Rated 3 out of 5 by from Got the job done It was okay the response from tax expert was slow in coming
Date published: 2022-04-11
Rated 5 out of 5 by from LONG TERM USER we've been using turbo tax for many years now, and love it, simple and reliable.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo tax is great :) They make things so much easier for me and have great ways for me to file my taxes
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 2002
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from SOOOOOOOO Easy! so easy to use! i used the live chat and the person on the other end of the line was polite, professional, and good-humored. this is my third year and wish i had used it earlier. it would have saved me lots of time and stress!!!
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax is awesome! Super easy and help is there if you need it! Very easy to navigate!
Date published: 2022-04-11
Rated 4 out of 5 by from Helpful Everything was helpful and worked smoothly except for "checkout", it had PayPal as an option instead of using my credit card... I spent hours trying to get it to work and found out PayPal hadn't worked for a couple of weeks. Other than that everything was very good.
Date published: 2022-04-11
Rated 4 out of 5 by from Good program The help links are great in the Federal tax portion but rare or non-existent in the State portion (Hawai‘i).
Date published: 2022-04-11
Rated 2 out of 5 by from turbo tax is good! turbo tax could do better in providing an invoice of payment so we can see the hidden fees. if i cant afford the efiling i should be able to decide before choosing that e-filing option that will not allow for opting out after it has been elected. maybe its time to look for something different after so many years of being a customer.
Date published: 2022-04-11
Rated 4 out of 5 by from helpful It was fine! I always worry about doing my taxes. I usually take them to an accountant. This time I thought Id try Turbotax. It worked out fine.
Date published: 2022-04-11
Rated 5 out of 5 by from Awesome service Great work. I enjoyed the full service at an affordable rate compared to my previous tax filing company
Date published: 2022-04-11
Rated 3 out of 5 by from Got the job done It was okay the response from tax expert was slow in coming
Date published: 2022-04-11
Rated 5 out of 5 by from LONG TERM USER we've been using turbo tax for many years now, and love it, simple and reliable.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo tax is great :) They make things so much easier for me and have great ways for me to file my taxes
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 2002