TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from TurboTax is a Good Product Been using TTax for more than 20 years and it gets better each year although the constantly evolving tax code blunts some of that progress. Downloading financial data from banks and brokerages is great. I will continue to use TTax in coming years but it's not perfect, yet. TTax should provide global default entries for sections that I do not use. TTax's prompts for additional info in obscure parts of the app (such as K-1's) are often confusing and incompletely defined. TTax's error checking often requests additional data for primary entries that are zero. TTax determines I can't e-file but at the very end encourages me to e-file. Some straightforward queries and entries are not copied from prior years although they should be and then highlighted for current year changes, if any.
Date published: 2021-05-05
Rated 5 out of 5 by from Always a great experience! I appreciate the guidance this product has. Some important questions are asked more than once to help you reflect on the answers. Have used Turbo Tax for several years now and will continue to do so!!
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax guides you step by step through the whole process. You also have the option to upgrade if you'd like.
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo Tax Awesome i loved the idea that you could chat with tax exports !
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo Tax Is Awesome My experience with the turbo tax expert was great. They follow through with everything.
Date published: 2021-05-05
Rated 5 out of 5 by from Easy and accurate I needed something to be easy and efficient related to 2020 income and taxes. TurboTax was quick, accurate and easy to use. Thank you!
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo Tax Makes Filing My Taxes Easier! This is my second year using Turbo Tax to file my taxes. This year I opted to have a tax expert work with me due to the sale of my home. My tax expert was amazing! She and I easily communicated on the Tax Turbo platform and I was able to upload all the documents she needed to prepare my taxes quickly and effortless. She was very responsive and answer all my questions. I would recommend Turbo Tax to all my family and friends!
Date published: 2021-05-05
Rated 5 out of 5 by from Awesome! Effortless. Did it all myself, no fuss, no mess. AOK
Date published: 2021-05-05
Rated 5 out of 5 by from excellent It was easy and stress free. I plan to use it next year.
Date published: 2021-05-05
Rated 2 out of 5 by from Turbo tax is okay Was not impressed! Could not get the help I felt I needed.
Date published: 2021-05-05
All TurboTax® Offerings Reviews - Page 2002
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from TurboTax is a Good Product Been using TTax for more than 20 years and it gets better each year although the constantly evolving tax code blunts some of that progress. Downloading financial data from banks and brokerages is great. I will continue to use TTax in coming years but it's not perfect, yet. TTax should provide global default entries for sections that I do not use. TTax's prompts for additional info in obscure parts of the app (such as K-1's) are often confusing and incompletely defined. TTax's error checking often requests additional data for primary entries that are zero. TTax determines I can't e-file but at the very end encourages me to e-file. Some straightforward queries and entries are not copied from prior years although they should be and then highlighted for current year changes, if any.
Date published: 2021-05-05
Rated 5 out of 5 by from Always a great experience! I appreciate the guidance this product has. Some important questions are asked more than once to help you reflect on the answers. Have used Turbo Tax for several years now and will continue to do so!!
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax guides you step by step through the whole process. You also have the option to upgrade if you'd like.
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo Tax Awesome i loved the idea that you could chat with tax exports !
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo Tax Is Awesome My experience with the turbo tax expert was great. They follow through with everything.
Date published: 2021-05-05
Rated 5 out of 5 by from Easy and accurate I needed something to be easy and efficient related to 2020 income and taxes. TurboTax was quick, accurate and easy to use. Thank you!
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo Tax Makes Filing My Taxes Easier! This is my second year using Turbo Tax to file my taxes. This year I opted to have a tax expert work with me due to the sale of my home. My tax expert was amazing! She and I easily communicated on the Tax Turbo platform and I was able to upload all the documents she needed to prepare my taxes quickly and effortless. She was very responsive and answer all my questions. I would recommend Turbo Tax to all my family and friends!
Date published: 2021-05-05
Rated 5 out of 5 by from Awesome! Effortless. Did it all myself, no fuss, no mess. AOK
Date published: 2021-05-05
Rated 5 out of 5 by from excellent It was easy and stress free. I plan to use it next year.
Date published: 2021-05-05
Rated 2 out of 5 by from Turbo tax is okay Was not impressed! Could not get the help I felt I needed.
Date published: 2021-05-05
All TurboTax® Offerings Reviews - Page 2002