TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
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Rated 5 out of 5 by
beowulf 247 from
SOOOOOOOO Easy!
so easy to use! i used the live chat and the person on the other end of the line was polite, professional, and good-humored. this is my third year and wish i had used it earlier. it would have saved me lots of time and stress!!!
Date published: 2022-04-11
Rated 5 out of 5 by
Kerri09 from
TurboTax is awesome!
Super easy and help is there if you need it! Very easy to navigate!
Date published: 2022-04-11
Rated 4 out of 5 by
CC2222 from
Helpful
Everything was helpful and worked smoothly except for "checkout", it had PayPal as an option instead of using my credit card... I spent hours trying to get it to work and found out PayPal hadn't worked for a couple of weeks. Other than that everything was very good.
Date published: 2022-04-11
Rated 4 out of 5 by
Hawaii Tom from
Good program
The help links are great in the Federal tax portion but rare or non-existent in the State portion (Hawai‘i).
Date published: 2022-04-11
Rated 2 out of 5 by
L MORA from
turbo tax is good!
turbo tax could do better in providing an invoice of payment so we can see the hidden fees. if i cant afford the efiling i should be able to decide before choosing that e-filing option that will not allow for opting out after it has been elected. maybe its time to look for something different after so many years of being a customer.
Date published: 2022-04-11
Rated 4 out of 5 by
Dylan322 from
helpful
It was fine! I always worry about doing my taxes. I usually take them to an accountant. This time I thought Id try Turbotax. It worked out fine.
Date published: 2022-04-11
Rated 5 out of 5 by
Femi1 from
Awesome service
Great work. I enjoyed the full service at an affordable rate compared to my previous tax filing company
Date published: 2022-04-11
Rated 3 out of 5 by
BV 64 from
Got the job done
It was okay the response from tax expert was slow in coming
Date published: 2022-04-11
Rated 5 out of 5 by
AbrummerLMT from
LONG TERM USER
we've been using turbo tax for many years now, and love it, simple and reliable.
Date published: 2022-04-11
Rated 5 out of 5 by
Gabby010 from
Turbo tax is great :)
They make things so much easier for me and have great ways for me to file my taxes
All TurboTax® Offerings Reviews - Page 2002
Date published: 2022-04-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
beowulf 247 from
SOOOOOOOO Easy!
so easy to use! i used the live chat and the person on the other end of the line was polite, professional, and good-humored. this is my third year and wish i had used it earlier. it would have saved me lots of time and stress!!!
Date published: 2022-04-11
Rated 5 out of 5 by
Kerri09 from
TurboTax is awesome!
Super easy and help is there if you need it! Very easy to navigate!
Date published: 2022-04-11
Rated 4 out of 5 by
CC2222 from
Helpful
Everything was helpful and worked smoothly except for "checkout", it had PayPal as an option instead of using my credit card... I spent hours trying to get it to work and found out PayPal hadn't worked for a couple of weeks. Other than that everything was very good.
Date published: 2022-04-11
Rated 4 out of 5 by
Hawaii Tom from
Good program
The help links are great in the Federal tax portion but rare or non-existent in the State portion (Hawai‘i).
Date published: 2022-04-11
Rated 2 out of 5 by
L MORA from
turbo tax is good!
turbo tax could do better in providing an invoice of payment so we can see the hidden fees. if i cant afford the efiling i should be able to decide before choosing that e-filing option that will not allow for opting out after it has been elected. maybe its time to look for something different after so many years of being a customer.
Date published: 2022-04-11
Rated 4 out of 5 by
Dylan322 from
helpful
It was fine! I always worry about doing my taxes. I usually take them to an accountant. This time I thought Id try Turbotax. It worked out fine.
Date published: 2022-04-11
Rated 5 out of 5 by
Femi1 from
Awesome service
Great work. I enjoyed the full service at an affordable rate compared to my previous tax filing company
Date published: 2022-04-11
Rated 3 out of 5 by
BV 64 from
Got the job done
It was okay the response from tax expert was slow in coming
Date published: 2022-04-11
Rated 5 out of 5 by
AbrummerLMT from
LONG TERM USER
we've been using turbo tax for many years now, and love it, simple and reliable.
Date published: 2022-04-11
Rated 5 out of 5 by
Gabby010 from
Turbo tax is great :)
They make things so much easier for me and have great ways for me to file my taxes
All TurboTax® Offerings Reviews - Page 2002
Date published: 2022-04-11