TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from This is why I stay using TurboTax! I was assisted by a live agent name Jeffery! He was great! Helped me understand the whole process, was there step by step guiding me and assisting me with anything I had questions about. This is why I stay using turbo tax
Date published: 2021-05-17
Rated 5 out of 5 by from Very good It was very good and fairly easy. Support was helpful.
Date published: 2021-05-17
Rated 4 out of 5 by from User Friendly Very easy to navigate. Convenient that my info is transferred throughout the process and between federal & state returns. Cons: 1. It let me somehow enter info from my stockbroker twice, creating an error in taxes owed that I had to go back and correct. 2. When I went back to TurboTax after taking a break, or went back to review a section, I had to go through too many steps all over again.
Date published: 2021-05-17
Rated 5 out of 5 by from Great app Great app easy to use. I've been using it for many years now
Date published: 2021-05-17
Rated 3 out of 5 by from Turbo Tax was okay. They should make it easier to change payment options. $40 charge to take payment from your tax return isn't shown until the very end with no easy edit to change your payment option from there. probably won't use next year
Date published: 2021-05-17
Rated 5 out of 5 by from Perfect! TurboTax is very easy to understand, use and navigate.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is fantastic. TurboTax walked me through entering all my information. I had 2 problems I could not resolve and I called TurboTax and they were able to resolve the problem. The support people were very knowledgeable and courteous.
Date published: 2021-05-17
Rated 5 out of 5 by from Very helpful and easy to use! Very helpful and easy to use! Instructions are clear and explanations of Tax questions help me understand what it is asking for. I have used other programs to do my taxes and always come back to Turbo Tax.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbotax They were awesome!!!!!! The agents I talk with were very professional
Date published: 2021-05-17
Rated 5 out of 5 by from Only way to do taxes great experience; spoke with customer service on a Saturday morning...!
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 1988
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from This is why I stay using TurboTax! I was assisted by a live agent name Jeffery! He was great! Helped me understand the whole process, was there step by step guiding me and assisting me with anything I had questions about. This is why I stay using turbo tax
Date published: 2021-05-17
Rated 5 out of 5 by from Very good It was very good and fairly easy. Support was helpful.
Date published: 2021-05-17
Rated 4 out of 5 by from User Friendly Very easy to navigate. Convenient that my info is transferred throughout the process and between federal & state returns. Cons: 1. It let me somehow enter info from my stockbroker twice, creating an error in taxes owed that I had to go back and correct. 2. When I went back to TurboTax after taking a break, or went back to review a section, I had to go through too many steps all over again.
Date published: 2021-05-17
Rated 5 out of 5 by from Great app Great app easy to use. I've been using it for many years now
Date published: 2021-05-17
Rated 3 out of 5 by from Turbo Tax was okay. They should make it easier to change payment options. $40 charge to take payment from your tax return isn't shown until the very end with no easy edit to change your payment option from there. probably won't use next year
Date published: 2021-05-17
Rated 5 out of 5 by from Perfect! TurboTax is very easy to understand, use and navigate.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is fantastic. TurboTax walked me through entering all my information. I had 2 problems I could not resolve and I called TurboTax and they were able to resolve the problem. The support people were very knowledgeable and courteous.
Date published: 2021-05-17
Rated 5 out of 5 by from Very helpful and easy to use! Very helpful and easy to use! Instructions are clear and explanations of Tax questions help me understand what it is asking for. I have used other programs to do my taxes and always come back to Turbo Tax.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbotax They were awesome!!!!!! The agents I talk with were very professional
Date published: 2021-05-17
Rated 5 out of 5 by from Only way to do taxes great experience; spoke with customer service on a Saturday morning...!
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 1988