TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 2 out of 5 by from Feels old. Check & Review features is not helpful. It displays content with limited explanation of whst needs updating/correcting.
Date published: 2022-04-11
Rated 1 out of 5 by from disc NOT compatible w/ past turbotax.com returns Since I had the option of logging into my TurboTax account (where I did taxes the past five years) when entering the license code, I thought the download (I bought it at Costco) would be compatible with my past returns. It was not. So I had to start everything over. And I suspect this means next year (when I go back to doing it on the TurboTax website), nothing from this year's download will be compatible for next year. So disappointing. I thought I would save myself a few bucks by buying it at Costco, but it ended up being a giant pain, and I'm regretful I opted for the download.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax 2021 Is A Very Friendly Software I've been using Turbo Tax since the 1970's and It has never failed me each year!
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax is the best The first preparer did not understand crypto. I requested another and was assigned E Lucia who was great and fully understood my situation
Date published: 2022-04-11
Rated 5 out of 5 by from a easy to use I don't like doing taxes but you guys made it simple
Date published: 2022-04-11
Rated 5 out of 5 by from Love It. I have used now for 6 Years Love the way Turbo Tax walks you through everything.
Date published: 2022-04-11
Rated 5 out of 5 by from Great support Great support from costumer service group thank for the help
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax was fast and easy to understand! This was my first year filing taxes for my small business and the process made me kind of nervous. Using the TurboTax product with my expert made it so much easier and I felt very comfortable doing so. My expert talked me through everything and made sure I added everything I needed to file. 10/10 service.
Date published: 2022-04-11
Rated 5 out of 5 by from Helpful when I got stuck Had some areas where I needed help, and the program was able to walk me through. Made a pretty stressful situation feel less daunting.
Date published: 2022-04-11
Rated 4 out of 5 by from AGI Even though the AGI was correct, the IRS still rejected it. Im not sure if this is turbo taxes issue or the governments, but either way it is annoying.
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 1984
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Feels old. Check & Review features is not helpful. It displays content with limited explanation of whst needs updating/correcting.
Date published: 2022-04-11
Rated 1 out of 5 by from disc NOT compatible w/ past turbotax.com returns Since I had the option of logging into my TurboTax account (where I did taxes the past five years) when entering the license code, I thought the download (I bought it at Costco) would be compatible with my past returns. It was not. So I had to start everything over. And I suspect this means next year (when I go back to doing it on the TurboTax website), nothing from this year's download will be compatible for next year. So disappointing. I thought I would save myself a few bucks by buying it at Costco, but it ended up being a giant pain, and I'm regretful I opted for the download.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax 2021 Is A Very Friendly Software I've been using Turbo Tax since the 1970's and It has never failed me each year!
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax is the best The first preparer did not understand crypto. I requested another and was assigned E Lucia who was great and fully understood my situation
Date published: 2022-04-11
Rated 5 out of 5 by from a easy to use I don't like doing taxes but you guys made it simple
Date published: 2022-04-11
Rated 5 out of 5 by from Love It. I have used now for 6 Years Love the way Turbo Tax walks you through everything.
Date published: 2022-04-11
Rated 5 out of 5 by from Great support Great support from costumer service group thank for the help
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax was fast and easy to understand! This was my first year filing taxes for my small business and the process made me kind of nervous. Using the TurboTax product with my expert made it so much easier and I felt very comfortable doing so. My expert talked me through everything and made sure I added everything I needed to file. 10/10 service.
Date published: 2022-04-11
Rated 5 out of 5 by from Helpful when I got stuck Had some areas where I needed help, and the program was able to walk me through. Made a pretty stressful situation feel less daunting.
Date published: 2022-04-11
Rated 4 out of 5 by from AGI Even though the AGI was correct, the IRS still rejected it. Im not sure if this is turbo taxes issue or the governments, but either way it is annoying.
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 1984