TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great and easy turbo tax answered my questions and helped me out a lot
Date published: 2021-05-09
Rated 5 out of 5 by from awesome Turbo Tax is Very easy to use and convenient. Everything is covered with great explanations.
Date published: 2021-05-09
Rated 5 out of 5 by from AWESOME EXCELLENT!!! I struggled before to do my Federal as well as State Taxes. Now it's easy to do both at the sale time. Its breeze now to do and its effortless!!!
Date published: 2021-05-09
Rated 5 out of 5 by from awesome turbo tax is great east to use help throughout the process
Date published: 2021-05-09
Rated 1 out of 5 by from Could not e-file This is the second year I was unable to get the correct updates downloaded. Kept getting a message to update and after multiple attempts (and my computer telling me I had all of the updates) I gave up and printed to mail.
Date published: 2021-05-09
Rated 2 out of 5 by from Challenging The software is clunky, does not easily show you where things are off to fix, does not integrate well with state filing, does not provide a simple process to fix problems, does not provide support to fix issues. Not for those who do not want to spend a ton of time to figure out issues with software. Kept missing fact that had to file certain exemptions or credits. Lot of issues unless you really know all the tax rules and what needs to get done independent of this software.
Date published: 2021-05-09
Rated 5 out of 5 by from turbo tax is the way to go simple and easy to follow instructions . makes filing a breeze
Date published: 2021-05-09
Rated 5 out of 5 by from Turbo Tax did the job! It seems to get easier each year! Easy to install!
Date published: 2021-05-09
Rated 3 out of 5 by from good Process is long unexpected upgrade Timely information
Date published: 2021-05-09
Rated 1 out of 5 by from Would not allow e-filing Turbotax says my program is up to date but when I try to e-file I am told that my program needs up dating so I am unable to e-file. I spent over 1 -1/2 hours on the phone and my problem was not solved. They closed my case was closed even though my issue was never resolved. From their help pages it seems like many others are having the same issue. I have used TuboTax for 10 years but will explore different options nrext year.
Date published: 2021-05-09
All TurboTax® Offerings Reviews - Page 1983
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great and easy turbo tax answered my questions and helped me out a lot
Date published: 2021-05-09
Rated 5 out of 5 by from awesome Turbo Tax is Very easy to use and convenient. Everything is covered with great explanations.
Date published: 2021-05-09
Rated 5 out of 5 by from AWESOME EXCELLENT!!! I struggled before to do my Federal as well as State Taxes. Now it's easy to do both at the sale time. Its breeze now to do and its effortless!!!
Date published: 2021-05-09
Rated 5 out of 5 by from awesome turbo tax is great east to use help throughout the process
Date published: 2021-05-09
Rated 1 out of 5 by from Could not e-file This is the second year I was unable to get the correct updates downloaded. Kept getting a message to update and after multiple attempts (and my computer telling me I had all of the updates) I gave up and printed to mail.
Date published: 2021-05-09
Rated 2 out of 5 by from Challenging The software is clunky, does not easily show you where things are off to fix, does not integrate well with state filing, does not provide a simple process to fix problems, does not provide support to fix issues. Not for those who do not want to spend a ton of time to figure out issues with software. Kept missing fact that had to file certain exemptions or credits. Lot of issues unless you really know all the tax rules and what needs to get done independent of this software.
Date published: 2021-05-09
Rated 5 out of 5 by from turbo tax is the way to go simple and easy to follow instructions . makes filing a breeze
Date published: 2021-05-09
Rated 5 out of 5 by from Turbo Tax did the job! It seems to get easier each year! Easy to install!
Date published: 2021-05-09
Rated 3 out of 5 by from good Process is long unexpected upgrade Timely information
Date published: 2021-05-09
Rated 1 out of 5 by from Would not allow e-filing Turbotax says my program is up to date but when I try to e-file I am told that my program needs up dating so I am unable to e-file. I spent over 1 -1/2 hours on the phone and my problem was not solved. They closed my case was closed even though my issue was never resolved. From their help pages it seems like many others are having the same issue. I have used TuboTax for 10 years but will explore different options nrext year.
Date published: 2021-05-09
All TurboTax® Offerings Reviews - Page 1983