TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
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Rated 3 out of 5 by
not able to figure it out from
This year was much more confusing.
This year (2021) I found Turbo tax to be more confusing than any year before. I had the same forms to file, but the directions were not as complete.
Date published: 2022-04-11
Rated 5 out of 5 by
Gallagherclan from
Easy to Use
I was nervous about using Turbo Tax as I have always had my taxes prepared, but it was easy to use and the process was thorough.. I was definitely impressed and feel more at ease.
Date published: 2022-04-11
Rated 3 out of 5 by
Doomhammer7k from
Mediocre Service that of course charges for help
I think it's annoying to have to download a new version each year and be forced to update it every single time you log in. I also have issues where I get stuck in a form I'm filling out accurately and the software identifies an error for which I have no solution because I've entered everything as it shows on my physical form
Date published: 2022-04-11
Rated 3 out of 5 by
Chrisrox44 from
Mixed feelings
I've been using Turbo Tax for 6 years or so out of convenience, general satisfaction, and receiving it at a discounted rate. This year I had to recapture the depreciation on a vehicle I am no longer using for business and Turbo Tax offered no help with this calculation. I find this surprising because I've reported all the necessary information each year so it seems like it'd be simple for Turbo Tax to offer this calculation.
Date published: 2022-04-11
Rated 5 out of 5 by
bees6 from
turbo tax is great
Easy to use and understand. Questions are answered if needed. Great customer support.
Date published: 2022-04-11
Rated 5 out of 5 by
JJ918 from
Great service
Turbo Tax makes taxes easy, which I'll continue to use it for future tax prep.
Date published: 2022-04-11
Rated 5 out of 5 by
R Correa from
Super Easy to File!
Turbo Tax made it easy to fill out and file taxes for me and my daughters. Love the feature that calculates your return as you fill in the data. Easy follow through questions that help you will tax credits.
Date published: 2022-04-11
Rated 3 out of 5 by
OKKKKK from
OK
I hate TurboTax to force customers to rate, it is not good.
Date published: 2022-04-11
Rated 5 out of 5 by
Ajay Seth from
TT2021
Simple, logical, flexible and easy to use software.
Date published: 2022-04-11
Rated 5 out of 5 by
conni80870 from
made things easier
step by step made it easier to do taxes... i was able to do this without any help...
All TurboTax® Offerings Reviews - Page 1980
Date published: 2022-04-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
not able to figure it out from
This year was much more confusing.
This year (2021) I found Turbo tax to be more confusing than any year before. I had the same forms to file, but the directions were not as complete.
Date published: 2022-04-11
Rated 5 out of 5 by
Gallagherclan from
Easy to Use
I was nervous about using Turbo Tax as I have always had my taxes prepared, but it was easy to use and the process was thorough.. I was definitely impressed and feel more at ease.
Date published: 2022-04-11
Rated 3 out of 5 by
Doomhammer7k from
Mediocre Service that of course charges for help
I think it's annoying to have to download a new version each year and be forced to update it every single time you log in. I also have issues where I get stuck in a form I'm filling out accurately and the software identifies an error for which I have no solution because I've entered everything as it shows on my physical form
Date published: 2022-04-11
Rated 3 out of 5 by
Chrisrox44 from
Mixed feelings
I've been using Turbo Tax for 6 years or so out of convenience, general satisfaction, and receiving it at a discounted rate. This year I had to recapture the depreciation on a vehicle I am no longer using for business and Turbo Tax offered no help with this calculation. I find this surprising because I've reported all the necessary information each year so it seems like it'd be simple for Turbo Tax to offer this calculation.
Date published: 2022-04-11
Rated 5 out of 5 by
bees6 from
turbo tax is great
Easy to use and understand. Questions are answered if needed. Great customer support.
Date published: 2022-04-11
Rated 5 out of 5 by
JJ918 from
Great service
Turbo Tax makes taxes easy, which I'll continue to use it for future tax prep.
Date published: 2022-04-11
Rated 5 out of 5 by
R Correa from
Super Easy to File!
Turbo Tax made it easy to fill out and file taxes for me and my daughters. Love the feature that calculates your return as you fill in the data. Easy follow through questions that help you will tax credits.
Date published: 2022-04-11
Rated 3 out of 5 by
OKKKKK from
OK
I hate TurboTax to force customers to rate, it is not good.
Date published: 2022-04-11
Rated 5 out of 5 by
Ajay Seth from
TT2021
Simple, logical, flexible and easy to use software.
Date published: 2022-04-11
Rated 5 out of 5 by
conni80870 from
made things easier
step by step made it easier to do taxes... i was able to do this without any help...
All TurboTax® Offerings Reviews - Page 1980
Date published: 2022-04-11