TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo Tax was horrible this year! Turbo tax charged $100 for help, which they never gave me. I waited and waited... they said someone would chat with me. no-one did. They said someone would all me, that happened, then put on hold and disconnected, I tried multiple times. I will NOT deal with Turbo Tax again and I want my $100 back for not having anyone help me. I was "forced" to pay for it if I wanted to e-file my taxes.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is the best! I absolutely HATE filing taxes! Turbo Tax makes it SO much easier! This filing was the easiest, probably because I used them last year so I knew what to expect. I also love that I can access my returns they have done, and that they are available in the future to assist me should I need their help. Definitely staying with Turbo Tax for as long as possible!
Date published: 2023-04-16
Rated 2 out of 5 by from Filling process ok but hte filling greed The filling process was nothing to outstanding. At this point online filling has become relatively standard, but the "in your face" money grabing greed of the service is incredible. I decided to not use credit karma as a fulfiller of my returns instead i decided to get it to my account. For that action, Turbox decides to charge an extra fee? for the conviniency of not using their platforms and services? You wouldve done this anyways if i had elected credit karma virtual money, so this is clearly meant to steal from people and i find it in poor form. The corporate greed of the platform is obvious and makes me think there should be better platforms out there. Thanks for nothing
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo tax makes my filing a breeze. I appreciate the committment to a quality product that the team at Intuit have demonstrated for many years. I have been a customer for longer than I can remember, starting with the Macintax product.
Date published: 2023-04-16
Rated 3 out of 5 by from Reliable. Never had a problem. Owning my own business I still filed my taxes with only a few hours spent. Loving the imports and saves of prior information, but the price went up a bit....Still, it's reliable and we always get the refund fast.
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is life saver I am happy to use TurboTax again this year. Everything was straightforward.
Date published: 2023-04-16
Rated 3 out of 5 by from Functional, but very pushy with extra cost Less than an hour and no less than 6 prompts to upgrade my free service. Utter refusal to provide the free service to 1099-G forms, which is for Employment Security support. Like people who had extra financial problems in a year need more nickel-and-diming over it. But, service functions quickly. It's fine.
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is great Very simple and easy to use. Works well. Does a good job.
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo Tax was really easy to use It helped me to break down and understand what I neded to do. I think a little bit more explination on some of the extra things like the 199a. Though the information has been better this time around and i like the choice of not having a lot of advertisments.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is easy and quick Great Experience, really do not like the review process telling me that my review is to short.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 1978
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo Tax was horrible this year! Turbo tax charged $100 for help, which they never gave me. I waited and waited... they said someone would chat with me. no-one did. They said someone would all me, that happened, then put on hold and disconnected, I tried multiple times. I will NOT deal with Turbo Tax again and I want my $100 back for not having anyone help me. I was "forced" to pay for it if I wanted to e-file my taxes.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is the best! I absolutely HATE filing taxes! Turbo Tax makes it SO much easier! This filing was the easiest, probably because I used them last year so I knew what to expect. I also love that I can access my returns they have done, and that they are available in the future to assist me should I need their help. Definitely staying with Turbo Tax for as long as possible!
Date published: 2023-04-16
Rated 2 out of 5 by from Filling process ok but hte filling greed The filling process was nothing to outstanding. At this point online filling has become relatively standard, but the "in your face" money grabing greed of the service is incredible. I decided to not use credit karma as a fulfiller of my returns instead i decided to get it to my account. For that action, Turbox decides to charge an extra fee? for the conviniency of not using their platforms and services? You wouldve done this anyways if i had elected credit karma virtual money, so this is clearly meant to steal from people and i find it in poor form. The corporate greed of the platform is obvious and makes me think there should be better platforms out there. Thanks for nothing
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo tax makes my filing a breeze. I appreciate the committment to a quality product that the team at Intuit have demonstrated for many years. I have been a customer for longer than I can remember, starting with the Macintax product.
Date published: 2023-04-16
Rated 3 out of 5 by from Reliable. Never had a problem. Owning my own business I still filed my taxes with only a few hours spent. Loving the imports and saves of prior information, but the price went up a bit....Still, it's reliable and we always get the refund fast.
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is life saver I am happy to use TurboTax again this year. Everything was straightforward.
Date published: 2023-04-16
Rated 3 out of 5 by from Functional, but very pushy with extra cost Less than an hour and no less than 6 prompts to upgrade my free service. Utter refusal to provide the free service to 1099-G forms, which is for Employment Security support. Like people who had extra financial problems in a year need more nickel-and-diming over it. But, service functions quickly. It's fine.
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is great Very simple and easy to use. Works well. Does a good job.
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo Tax was really easy to use It helped me to break down and understand what I neded to do. I think a little bit more explination on some of the extra things like the 199a. Though the information has been better this time around and i like the choice of not having a lot of advertisments.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is easy and quick Great Experience, really do not like the review process telling me that my review is to short.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 1978