TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Technical information is clear and concise. Expected to use same product as last year but ended up with premiere. It was not clear and there was too much pushing for additional products. Was not sure of product cost until time to pay. As for the tax prep and explanation all was very goodl.
Date published: 2023-04-16
Rated 4 out of 5 by from filing easy, avoiding extra fees tricky My only irritation with turbo tax is that I felt I had to be very careful not to inadvertently sign up for something that would add an additional fee, particularly the additional $39 fee to deduct the fee from my return. And I hope I didn't incur a fee to get updates on the status of my return. Otherwise everything went well and easily.
Date published: 2023-04-16
Rated 5 out of 5 by from 2022 This program was easy to navigate and completed prior to the estimated time.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo helped me get it done! As a business owner and investor, I needed tax software that would guide me through the tax and investment process, provide assistance when needed and offer suggestions. Turbo Tax met all the requirements. I formerly used H & R Block but I had too many challenges uploaded my investments. Turbo Tax made this process simple, fast and easy! See you next year.
Date published: 2023-04-16
Rated 5 out of 5 by from Great Best and easiest tax preparation program I have ever used.
Date published: 2023-04-16
Rated 5 out of 5 by from turbo tax is awesome Better than last year! Much easier to use. Less expensive than big box tax preparers called H&R Block.
Date published: 2023-04-16
Rated 4 out of 5 by from 8 years using TT I have used Turbo Tax for 8 years and never paid anything, unlike other places that say "free" but then you discover its not. That zero includes e-file for both Fed and State. And it's pretty simple, even if you forget something, you can always go back and change things. One suggestion, an app that sends you a notice of when taxes are due, like an alarm. Good thing it's on the 18th this year bc i actually forgot and thought it was on the 15th like usual. I remembered tax day on the 16th! One other thing- I couldn't get a real answer bc I was using the free, but I had a question about inheriting a mobile home and property. That would be my only complaint after all these years, if your using free, you really don't get answers to specific things. Guess you can't have it all for free. Thanks!
Date published: 2023-04-16
Rated 5 out of 5 by from Awesome! I have been using TurboTax for many years and trust the process completely. Thank you for being my saving grace when it comes to tax season.
Date published: 2023-04-16
Rated 5 out of 5 by from Great tax software I've used Turbo Tax for several years now, and it's great. Very simple to use, and the process is moved along quickly, without a bunch of worthless, time-wasting, questions and/or attempts to sell you something else (upgrades, etc.).
Date published: 2023-04-16
Rated 3 out of 5 by from Process still nickel and dimes you The product works very well, but everything is an extra charge.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 1974
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Technical information is clear and concise. Expected to use same product as last year but ended up with premiere. It was not clear and there was too much pushing for additional products. Was not sure of product cost until time to pay. As for the tax prep and explanation all was very goodl.
Date published: 2023-04-16
Rated 4 out of 5 by from filing easy, avoiding extra fees tricky My only irritation with turbo tax is that I felt I had to be very careful not to inadvertently sign up for something that would add an additional fee, particularly the additional $39 fee to deduct the fee from my return. And I hope I didn't incur a fee to get updates on the status of my return. Otherwise everything went well and easily.
Date published: 2023-04-16
Rated 5 out of 5 by from 2022 This program was easy to navigate and completed prior to the estimated time.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo helped me get it done! As a business owner and investor, I needed tax software that would guide me through the tax and investment process, provide assistance when needed and offer suggestions. Turbo Tax met all the requirements. I formerly used H & R Block but I had too many challenges uploaded my investments. Turbo Tax made this process simple, fast and easy! See you next year.
Date published: 2023-04-16
Rated 5 out of 5 by from Great Best and easiest tax preparation program I have ever used.
Date published: 2023-04-16
Rated 5 out of 5 by from turbo tax is awesome Better than last year! Much easier to use. Less expensive than big box tax preparers called H&R Block.
Date published: 2023-04-16
Rated 4 out of 5 by from 8 years using TT I have used Turbo Tax for 8 years and never paid anything, unlike other places that say "free" but then you discover its not. That zero includes e-file for both Fed and State. And it's pretty simple, even if you forget something, you can always go back and change things. One suggestion, an app that sends you a notice of when taxes are due, like an alarm. Good thing it's on the 18th this year bc i actually forgot and thought it was on the 15th like usual. I remembered tax day on the 16th! One other thing- I couldn't get a real answer bc I was using the free, but I had a question about inheriting a mobile home and property. That would be my only complaint after all these years, if your using free, you really don't get answers to specific things. Guess you can't have it all for free. Thanks!
Date published: 2023-04-16
Rated 5 out of 5 by from Awesome! I have been using TurboTax for many years and trust the process completely. Thank you for being my saving grace when it comes to tax season.
Date published: 2023-04-16
Rated 5 out of 5 by from Great tax software I've used Turbo Tax for several years now, and it's great. Very simple to use, and the process is moved along quickly, without a bunch of worthless, time-wasting, questions and/or attempts to sell you something else (upgrades, etc.).
Date published: 2023-04-16
Rated 3 out of 5 by from Process still nickel and dimes you The product works very well, but everything is an extra charge.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 1974