TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Turbo Tax is Great Turbo Tax is a good program to use for Tax filing.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is awesome and easy to use easy to use and pain free files quickly and is efficient
Date published: 2022-04-13
Rated 5 out of 5 by from Turbotax is awsome I love Turbotax. It is so easy to use and the help aides are so informative.
Date published: 2022-04-13
Rated 5 out of 5 by from My Experience with Turbo Tax All went well until I got to a question of how to load my 1099 SSN. I went to live chat and it didn't produce what I needed. I called into the help line, but was on hold and never got through. I returned to the Turbo Tax screen only to find that it timed-out during my wait period for someone to answer the phone. I then tried to log back in, but when I put in my password; it indicated I tried logging in too many times and I had to wait 15 minutes. I waited and hour and got the same message. I called into the customer service and talked to Jovanie and she helped me to discover that somehow I had to Turbo Tax accounts under my login. She cleared whatever had to be done and transferred me to Barbara who help me find the 1099 SSN entrance screen. All went well until I went to file. Then I got all the upgrade prompts to add more value to my filing. I did it and finally filed costing $272.00 Abit pricey. But it was easy.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is Excellent tax software Easy to use, understand and navigate. Great Value!
Date published: 2022-04-13
Rated 4 out of 5 by from Turbo Tax I think for the average person that dosnt want to do their taxes on their own this is a great service. I think with the intricacies of our taxes we should have done a little more hunting to get exactly what we needed. The person who helped us was knowledgeble and sought out answers as needed.
Date published: 2022-04-13
Rated 5 out of 5 by from Great tool for tax return! Great tool! I like Turbo tax software and the way .
Date published: 2022-04-13
Rated 5 out of 5 by from Makes everything so easy Such a simple format to follow, really makes it easy
Date published: 2022-04-13
Rated 5 out of 5 by from I love TurboTax I love the tips and the way I can input data from my return.
Date published: 2022-04-13
Rated 2 out of 5 by from Last time I use Turbotax Somehow my state taxes were 4 times the previous year. My income was the same as the previous year and there was a tax reduction in Utah. I had no way to review why this happened. Likely my mistake, but I couldn't figure out where. Last time I use Turbotax.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 1974
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is Great Turbo Tax is a good program to use for Tax filing.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is awesome and easy to use easy to use and pain free files quickly and is efficient
Date published: 2022-04-13
Rated 5 out of 5 by from Turbotax is awsome I love Turbotax. It is so easy to use and the help aides are so informative.
Date published: 2022-04-13
Rated 5 out of 5 by from My Experience with Turbo Tax All went well until I got to a question of how to load my 1099 SSN. I went to live chat and it didn't produce what I needed. I called into the help line, but was on hold and never got through. I returned to the Turbo Tax screen only to find that it timed-out during my wait period for someone to answer the phone. I then tried to log back in, but when I put in my password; it indicated I tried logging in too many times and I had to wait 15 minutes. I waited and hour and got the same message. I called into the customer service and talked to Jovanie and she helped me to discover that somehow I had to Turbo Tax accounts under my login. She cleared whatever had to be done and transferred me to Barbara who help me find the 1099 SSN entrance screen. All went well until I went to file. Then I got all the upgrade prompts to add more value to my filing. I did it and finally filed costing $272.00 Abit pricey. But it was easy.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is Excellent tax software Easy to use, understand and navigate. Great Value!
Date published: 2022-04-13
Rated 4 out of 5 by from Turbo Tax I think for the average person that dosnt want to do their taxes on their own this is a great service. I think with the intricacies of our taxes we should have done a little more hunting to get exactly what we needed. The person who helped us was knowledgeble and sought out answers as needed.
Date published: 2022-04-13
Rated 5 out of 5 by from Great tool for tax return! Great tool! I like Turbo tax software and the way .
Date published: 2022-04-13
Rated 5 out of 5 by from Makes everything so easy Such a simple format to follow, really makes it easy
Date published: 2022-04-13
Rated 5 out of 5 by from I love TurboTax I love the tips and the way I can input data from my return.
Date published: 2022-04-13
Rated 2 out of 5 by from Last time I use Turbotax Somehow my state taxes were 4 times the previous year. My income was the same as the previous year and there was a tax reduction in Utah. I had no way to review why this happened. Likely my mistake, but I couldn't figure out where. Last time I use Turbotax.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 1974