TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by
my mama from
y'all a bit greedy
I like how easy to use your service is, but you guys charge for some stupid stuff. $39 to take it out of my refund? Little excessive. Greed, plain and simple.
Date published: 2023-01-23
Rated 4 out of 5 by
Kissmyass2 from
is a good product
I signed up for the MAX protection and wanted it deducted from my refund which was $44. but once it accepts this form of payment it doesn't tell you that you have to sign off on a third party bank which will take another $39. just to process your refund. I tried to go back and choose another form of refund but it tells you once you are approved there is not going back to change your form of payment for your refund. Not Happy
Date published: 2023-01-23
Rated 5 out of 5 by
Bunnbunn from
Complete taxes
Good service delivery time to complete was good also
Date published: 2023-01-23
Rated 4 out of 5 by
Danyi from
turbo help
My experience was really good and she helped answer my questions
Date published: 2023-01-23
Rated 5 out of 5 by
nadja38 from
Awesome customer service. Incredible job.
He was really understandable, helpful, nice, respectful, and funny sympathic. We need more people like him in this world of the customer service. Thank you, TurboTax.
Date published: 2023-01-23
Rated 5 out of 5 by
SMQ498 from
Convenient Turbo Tax!
So easy to use and they explain everything as you go.
Date published: 2023-01-23
Rated 5 out of 5 by
Sarah8788 from
Super easy!
The steps are super informative and super easy to do.
Date published: 2023-01-23
Rated 5 out of 5 by
ALW10 from
I use this every year!
Great option for doing taxes when you are busy and don’t want to make an appointment.
Date published: 2023-01-23
Rated 5 out of 5 by
Money time woohoo from
TurboTax rocks
Such an easy and user friendly way to file taxes. Help is always on hand
Date published: 2023-01-23
Rated 5 out of 5 by
Candace528 from
TurboTax is Amazing
I've been using them for 3yrs now and I absolutely love it
All TurboTax® Offerings Reviews - Page 1967
Date published: 2023-01-23
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
my mama from
y'all a bit greedy
I like how easy to use your service is, but you guys charge for some stupid stuff. $39 to take it out of my refund? Little excessive. Greed, plain and simple.
Date published: 2023-01-23
Rated 4 out of 5 by
Kissmyass2 from
is a good product
I signed up for the MAX protection and wanted it deducted from my refund which was $44. but once it accepts this form of payment it doesn't tell you that you have to sign off on a third party bank which will take another $39. just to process your refund. I tried to go back and choose another form of refund but it tells you once you are approved there is not going back to change your form of payment for your refund. Not Happy
Date published: 2023-01-23
Rated 5 out of 5 by
Bunnbunn from
Complete taxes
Good service delivery time to complete was good also
Date published: 2023-01-23
Rated 4 out of 5 by
Danyi from
turbo help
My experience was really good and she helped answer my questions
Date published: 2023-01-23
Rated 5 out of 5 by
nadja38 from
Awesome customer service. Incredible job.
He was really understandable, helpful, nice, respectful, and funny sympathic. We need more people like him in this world of the customer service. Thank you, TurboTax.
Date published: 2023-01-23
Rated 5 out of 5 by
SMQ498 from
Convenient Turbo Tax!
So easy to use and they explain everything as you go.
Date published: 2023-01-23
Rated 5 out of 5 by
Sarah8788 from
Super easy!
The steps are super informative and super easy to do.
Date published: 2023-01-23
Rated 5 out of 5 by
ALW10 from
I use this every year!
Great option for doing taxes when you are busy and don’t want to make an appointment.
Date published: 2023-01-23
Rated 5 out of 5 by
Money time woohoo from
TurboTax rocks
Such an easy and user friendly way to file taxes. Help is always on hand
Date published: 2023-01-23
Rated 5 out of 5 by
Candace528 from
TurboTax is Amazing
I've been using them for 3yrs now and I absolutely love it
All TurboTax® Offerings Reviews - Page 1967
Date published: 2023-01-23