TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Love help James was very helpful and resourceful. He explained the process very well
Date published: 2021-05-04
Rated 5 out of 5 by from Takes the worry out of Taxes! Turbotax has greatly simplified the Tax filing process for me, and I have been a satisfied customer for 7 years!
Date published: 2021-05-04
Rated 5 out of 5 by from SIMPLE AND EASY SIMPLE AND EASY I DO MY TAXES EVERY YEAR ON MY OWN AND NEVER HAD AN ISSUE
Date published: 2021-05-04
Rated 5 out of 5 by from Excellent program!!! Easy, guided access to completing and filing. Federal and State taxes.
Date published: 2021-05-04
Rated 4 out of 5 by from I like TurboTax but had Mac compatibility issues I got good support from the help desk as in previous years but this year I filed with a Mac which made it impossible for help desk to see my screen (it blanked out whole page rather than just sensitive information) which caused delays. Also the error which appeared did not apply to a Mac which delayed filing by a day before I could get this resolved. Need to work on creating better compatibility with Macs. Thanks for a very good product . . . I have been using for more than 15 years.
Date published: 2021-05-04
Rated 3 out of 5 by from Not nearly as happy as in previous years I've used TurboTax for over 20 years. Used to love it, found it simple and straightforward. I also like having the disc, not being forced into SAAS to use it. Now I can't find answers on oddities, can't easily navigate between screens, and items where there is a question aren't easily followed to confirm the logic. Feels like they let the programmers make it more computer geek friendly and less layman friendly.
Date published: 2021-05-04
Rated 5 out of 5 by from Changes confusing but Product getting better yearl Annual changes take time learning but end results are better every year. I remember the days when I used the thick yellow J.K.Laser book as only guide. World of difference.
Date published: 2021-05-04
Rated 4 out of 5 by from TurboTax is easy to use! A product that is easy to use and will prompt you throughout filing.
Date published: 2021-05-04
Rated 5 out of 5 by from Easy! Fast and user friendly! I've used it for years and won't be changing.
Date published: 2021-05-04
Rated 5 out of 5 by from Great experience I was so afraid to do my taxes but turbo tax made the whole process simple and stress free, thank you turbo tax! you're my hero!
Date published: 2021-05-04
All TurboTax® Offerings Reviews - Page 1965
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Love help James was very helpful and resourceful. He explained the process very well
Date published: 2021-05-04
Rated 5 out of 5 by from Takes the worry out of Taxes! Turbotax has greatly simplified the Tax filing process for me, and I have been a satisfied customer for 7 years!
Date published: 2021-05-04
Rated 5 out of 5 by from SIMPLE AND EASY SIMPLE AND EASY I DO MY TAXES EVERY YEAR ON MY OWN AND NEVER HAD AN ISSUE
Date published: 2021-05-04
Rated 5 out of 5 by from Excellent program!!! Easy, guided access to completing and filing. Federal and State taxes.
Date published: 2021-05-04
Rated 4 out of 5 by from I like TurboTax but had Mac compatibility issues I got good support from the help desk as in previous years but this year I filed with a Mac which made it impossible for help desk to see my screen (it blanked out whole page rather than just sensitive information) which caused delays. Also the error which appeared did not apply to a Mac which delayed filing by a day before I could get this resolved. Need to work on creating better compatibility with Macs. Thanks for a very good product . . . I have been using for more than 15 years.
Date published: 2021-05-04
Rated 3 out of 5 by from Not nearly as happy as in previous years I've used TurboTax for over 20 years. Used to love it, found it simple and straightforward. I also like having the disc, not being forced into SAAS to use it. Now I can't find answers on oddities, can't easily navigate between screens, and items where there is a question aren't easily followed to confirm the logic. Feels like they let the programmers make it more computer geek friendly and less layman friendly.
Date published: 2021-05-04
Rated 5 out of 5 by from Changes confusing but Product getting better yearl Annual changes take time learning but end results are better every year. I remember the days when I used the thick yellow J.K.Laser book as only guide. World of difference.
Date published: 2021-05-04
Rated 4 out of 5 by from TurboTax is easy to use! A product that is easy to use and will prompt you throughout filing.
Date published: 2021-05-04
Rated 5 out of 5 by from Easy! Fast and user friendly! I've used it for years and won't be changing.
Date published: 2021-05-04
Rated 5 out of 5 by from Great experience I was so afraid to do my taxes but turbo tax made the whole process simple and stress free, thank you turbo tax! you're my hero!
Date published: 2021-05-04
All TurboTax® Offerings Reviews - Page 1965