TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 2 out of 5 by from Changed for the Worse We have been using TT for the last 19 years and this was the worst experience we've had. It was MUCH less user friendly this year.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax simple and convenient! We have used turbo tax for over 13 years. We have seen updates to the software every year and the company does an excellent job of explaining updates to the tax code every year. We have been very pleased with the service and will continue to use turbo tax in the future.
Date published: 2023-04-16
Rated 5 out of 5 by from Why I continue to use TURBOTAX Did not engage any tax experts, etc. The use is straightforward and easy to use, and best of all it is free
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is so easy to use and follow! The format of covering one topic per screen is the key to helping those not familiar with the tax laws or regulations. It is so easy to use, and allow us to go in own pace. Well done!
Date published: 2023-04-16
Rated 5 out of 5 by from grrrrrate easy to use the web site and reasonable great experience --professional and reasonable the web site is easy to navigate
Date published: 2023-04-16
Rated 5 out of 5 by from Great Service My customer service tech Tom was helpful, pleasant and patient
Date published: 2023-04-16
Rated 5 out of 5 by from it's simple and it works I did the DIY version and I appreciate how they still walk you through everything and have links to explain what everything means. Simple and as straightforward as taxes can be.
Date published: 2023-04-16
Rated 5 out of 5 by from Fantastic Turbo tax was very easy to use and actually did most of the work for me. They accessed the W-2’s and used information from last year to fill in a lot of the information.
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo Tax for years I've been using Turbo Tax for years now. Somehow, this year seemed a little more confusing than in years passed. Maybe it's my age.
Date published: 2023-04-16
Rated 5 out of 5 by from SATISFIED WITH TURBO TAX SATISFIED. I HAVE NO PROBLEMS WITH TURBO TAX. EASY TO USE
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 1963
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Changed for the Worse We have been using TT for the last 19 years and this was the worst experience we've had. It was MUCH less user friendly this year.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax simple and convenient! We have used turbo tax for over 13 years. We have seen updates to the software every year and the company does an excellent job of explaining updates to the tax code every year. We have been very pleased with the service and will continue to use turbo tax in the future.
Date published: 2023-04-16
Rated 5 out of 5 by from Why I continue to use TURBOTAX Did not engage any tax experts, etc. The use is straightforward and easy to use, and best of all it is free
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is so easy to use and follow! The format of covering one topic per screen is the key to helping those not familiar with the tax laws or regulations. It is so easy to use, and allow us to go in own pace. Well done!
Date published: 2023-04-16
Rated 5 out of 5 by from grrrrrate easy to use the web site and reasonable great experience --professional and reasonable the web site is easy to navigate
Date published: 2023-04-16
Rated 5 out of 5 by from Great Service My customer service tech Tom was helpful, pleasant and patient
Date published: 2023-04-16
Rated 5 out of 5 by from it's simple and it works I did the DIY version and I appreciate how they still walk you through everything and have links to explain what everything means. Simple and as straightforward as taxes can be.
Date published: 2023-04-16
Rated 5 out of 5 by from Fantastic Turbo tax was very easy to use and actually did most of the work for me. They accessed the W-2’s and used information from last year to fill in a lot of the information.
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo Tax for years I've been using Turbo Tax for years now. Somehow, this year seemed a little more confusing than in years passed. Maybe it's my age.
Date published: 2023-04-16
Rated 5 out of 5 by from SATISFIED WITH TURBO TAX SATISFIED. I HAVE NO PROBLEMS WITH TURBO TAX. EASY TO USE
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 1963