TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from PERFECT SO EASY AND SO HELPFUL. I RECOMMEND MORE PEOPLE TRY IT
Date published: 2023-01-30
Rated 5 out of 5 by from Simple and really enjoyable They always help me through this period in the year and thank you.
Date published: 2023-01-30
Rated 5 out of 5 by from I love turbo tax I had to have three different representatives call and help me they’re all very very helpful and I’m very grateful for this company
Date published: 2023-01-30
Rated 5 out of 5 by from turbo tax is awesome it was good very easy to use and understand. im glad to be able to this product
Date published: 2023-01-30
Rated 5 out of 5 by from Turbotax worked well once the bug was fixed Turbotax was fairly easy to deal with. You're getting a little beter every year. Thanks for continuing to make Its Deductible available. I would have done without the bug in your importing the data from Its Deductible to Turbotax. I spent about 8 hours over two days on the phone trying to figure it out. The second agent did better than the first. The second one realized that it was a software problem and found the document detailing the steps necessary to fix the problem (enter URL, delete this line, repeat twice... Once she identified the problem and found the script it only took a few minutes...no more Force Quit, reboots, password re-entries and mysterious logins.
Date published: 2023-01-30
Rated 5 out of 5 by from I Have been using them for years, no complaints I have never had a problem with Turbo Tax, I have even recommended them to my family and friends
Date published: 2023-01-30
Rated 5 out of 5 by from love turbo tsx always fast easy and convenient, fees aren't to high and its never a hassle.
Date published: 2023-01-30
Rated 5 out of 5 by from TurboTax is great! It was quick and easy. When my return was rejected, it was a quick and easy fix
Date published: 2023-01-30
Rated 5 out of 5 by from TurboTax is amazing I love the online view with th You're all's live TurboTax is amazing I want to thank you all for all of your help and getting me through the difficult parts I could not get through thank you so much
Date published: 2023-01-30
Rated 3 out of 5 by from State was not included with Federal Turbo Tax Purchased the Basic Turbo Tax this year as we no longer had small business. Assumed that state was included. It was not. Had to purchase state for an additional $40 which made cost higher than anticipated. Also decided to e-file this year. Assumed it was free. Federal was free but had to pay $20 to e-file state return. Very disappointed with additional costs.
Date published: 2023-01-30
All TurboTax® Offerings Reviews - Page 1962
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from PERFECT SO EASY AND SO HELPFUL. I RECOMMEND MORE PEOPLE TRY IT
Date published: 2023-01-30
Rated 5 out of 5 by from Simple and really enjoyable They always help me through this period in the year and thank you.
Date published: 2023-01-30
Rated 5 out of 5 by from I love turbo tax I had to have three different representatives call and help me they’re all very very helpful and I’m very grateful for this company
Date published: 2023-01-30
Rated 5 out of 5 by from turbo tax is awesome it was good very easy to use and understand. im glad to be able to this product
Date published: 2023-01-30
Rated 5 out of 5 by from Turbotax worked well once the bug was fixed Turbotax was fairly easy to deal with. You're getting a little beter every year. Thanks for continuing to make Its Deductible available. I would have done without the bug in your importing the data from Its Deductible to Turbotax. I spent about 8 hours over two days on the phone trying to figure it out. The second agent did better than the first. The second one realized that it was a software problem and found the document detailing the steps necessary to fix the problem (enter URL, delete this line, repeat twice... Once she identified the problem and found the script it only took a few minutes...no more Force Quit, reboots, password re-entries and mysterious logins.
Date published: 2023-01-30
Rated 5 out of 5 by from I Have been using them for years, no complaints I have never had a problem with Turbo Tax, I have even recommended them to my family and friends
Date published: 2023-01-30
Rated 5 out of 5 by from love turbo tsx always fast easy and convenient, fees aren't to high and its never a hassle.
Date published: 2023-01-30
Rated 5 out of 5 by from TurboTax is great! It was quick and easy. When my return was rejected, it was a quick and easy fix
Date published: 2023-01-30
Rated 5 out of 5 by from TurboTax is amazing I love the online view with th You're all's live TurboTax is amazing I want to thank you all for all of your help and getting me through the difficult parts I could not get through thank you so much
Date published: 2023-01-30
Rated 3 out of 5 by from State was not included with Federal Turbo Tax Purchased the Basic Turbo Tax this year as we no longer had small business. Assumed that state was included. It was not. Had to purchase state for an additional $40 which made cost higher than anticipated. Also decided to e-file this year. Assumed it was free. Federal was free but had to pay $20 to e-file state return. Very disappointed with additional costs.
Date published: 2023-01-30
All TurboTax® Offerings Reviews - Page 1962