TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from Cannot handle forms 1116 correctly TurboTax cannot handle forms 1116 correctly. I needed to delete all information and enter it again 3 years in a row, as it requires highest foreign income being reported 1st, but only tells this super important information at the end. I have wasted about 3 hours each year. I could not e-file last year, also because TurboTax could not handle some special situation (software bug I understand).
Date published: 2022-04-11
Rated 4 out of 5 by from Very easy to use Very simple ! They pretty much just walk u through the whole process. It would however be nice if they could explain a lil more about as u go. But overall very happy with the whole thing. Thank you
Date published: 2022-04-11
Rated 5 out of 5 by from Simple and easy I appreciated the step-by-step, line-by-line process with the option to see the detail of each step if a person chose the click on the "Learn More" option. I would recommend and use the program again.
Date published: 2022-04-11
Rated 5 out of 5 by from Awesome program Very easy to maneuver my experience with this site was an easy tool for me thanks Turbo Tax.Intuit.com
Date published: 2022-04-11
Rated 5 out of 5 by from So easy for anyone who dislikes the filing process Filing taxes not my forte…but I found Turbo Tax relatively easy, and when I did have a question I was able to talk to a real,person within minutes!
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax makes sure! TurboTax makes sure you understand exactly what they're doing and what you're doing. They go beyond "check and double check". I'm older and they've given me my confidence back. I can file for myself.
Date published: 2022-04-11
Rated 5 out of 5 by from Always Easy To Use Always feel confident that it has the latest up to date tax laws. I like that it carries over my information from the prior year.
Date published: 2022-04-11
Rated 3 out of 5 by from I'm a bit disappointed First of all, I was strongly urged to get the Turbo Tax Deluxe and couldn't just use the free version like last year. My taxes aren't complicated at all. When I tried to get support and waited for the "phone call", it only rang once, then I had to call back, only to get an automated message. Once I was done and tried to file electronically, it was rejected twice. The reason had to do with something on the 2020 return which made no sense. I finally had to go out and back in again due to the stress and just print it out to mail instead of filing electronically. So, yes, I'm a bit disappointed this time.
Date published: 2022-04-11
Rated 4 out of 5 by from Turbo Tax problems when you do a M1PR you never get the results if accept or rejected.
Date published: 2022-04-11
Rated 4 out of 5 by from Turbo tax is always so easy to use. I dislike the fact that its always advertised as free state and I always pay to process my state refunds.
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 1960
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Cannot handle forms 1116 correctly TurboTax cannot handle forms 1116 correctly. I needed to delete all information and enter it again 3 years in a row, as it requires highest foreign income being reported 1st, but only tells this super important information at the end. I have wasted about 3 hours each year. I could not e-file last year, also because TurboTax could not handle some special situation (software bug I understand).
Date published: 2022-04-11
Rated 4 out of 5 by from Very easy to use Very simple ! They pretty much just walk u through the whole process. It would however be nice if they could explain a lil more about as u go. But overall very happy with the whole thing. Thank you
Date published: 2022-04-11
Rated 5 out of 5 by from Simple and easy I appreciated the step-by-step, line-by-line process with the option to see the detail of each step if a person chose the click on the "Learn More" option. I would recommend and use the program again.
Date published: 2022-04-11
Rated 5 out of 5 by from Awesome program Very easy to maneuver my experience with this site was an easy tool for me thanks Turbo Tax.Intuit.com
Date published: 2022-04-11
Rated 5 out of 5 by from So easy for anyone who dislikes the filing process Filing taxes not my forte…but I found Turbo Tax relatively easy, and when I did have a question I was able to talk to a real,person within minutes!
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax makes sure! TurboTax makes sure you understand exactly what they're doing and what you're doing. They go beyond "check and double check". I'm older and they've given me my confidence back. I can file for myself.
Date published: 2022-04-11
Rated 5 out of 5 by from Always Easy To Use Always feel confident that it has the latest up to date tax laws. I like that it carries over my information from the prior year.
Date published: 2022-04-11
Rated 3 out of 5 by from I'm a bit disappointed First of all, I was strongly urged to get the Turbo Tax Deluxe and couldn't just use the free version like last year. My taxes aren't complicated at all. When I tried to get support and waited for the "phone call", it only rang once, then I had to call back, only to get an automated message. Once I was done and tried to file electronically, it was rejected twice. The reason had to do with something on the 2020 return which made no sense. I finally had to go out and back in again due to the stress and just print it out to mail instead of filing electronically. So, yes, I'm a bit disappointed this time.
Date published: 2022-04-11
Rated 4 out of 5 by from Turbo Tax problems when you do a M1PR you never get the results if accept or rejected.
Date published: 2022-04-11
Rated 4 out of 5 by from Turbo tax is always so easy to use. I dislike the fact that its always advertised as free state and I always pay to process my state refunds.
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 1960