TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Jay from TurboTax was great! Jay made filing my taxes a breeze. He built great rapport in our initial phone call and was extremely thorough. When I had questions later on, he was extremely responsive and has overall provided great customer service!
Date published: 2021-05-05
Rated 5 out of 5 by from was great easy and quick to use this software. I have used for last several years.
Date published: 2021-05-05
Rated 2 out of 5 by from Why can't Turbo Tax finish my E-File. Turbo Tax won't advance to finish the E-File. What's up TT?
Date published: 2021-05-05
Rated 4 out of 5 by from IT GREAT GOOD EXP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-05-05
Rated 5 out of 5 by from Sometimes I Get Lost But Make It Right! Perfect I'm having difficulty following but with guidance of the Turbo was able to file my return. Will be using again .Smart Software
Date published: 2021-05-05
Rated 4 out of 5 by from Very good and intuitive system. As the son of a former income tax accountant, I gained a tremendous amount of experience over the years with the manual preparation of income tax forms. The TurboTax program is a vast improvement over how things used to be done and the various gradations of service are a benefit as well. Navigating the site to find non-standard or atypical forms can be a challenge and then the additional upcharges can be a bit off-putting. All's well that ends well, however, and everything from e-filing through direct deposit of refunds is well worth the investment.
Date published: 2021-05-05
Rated 5 out of 5 by from Reliable, User-Friendly, Trustworthy I use Turbo Tax Online Every Year to file. I love the Q&A feature and the ability to find answers as needed. I always have a great experience and I trust the end results every time.
Date published: 2021-05-05
Rated 5 out of 5 by from turbo tax is the way to go It was really easy to file my taxes fast and smooth
Date published: 2021-05-05
Rated 4 out of 5 by from 2020 returns Step by step is OK. However it would be nice to know why Tax dues suddenly jump with just minor entry.
Date published: 2021-05-05
Rated 3 out of 5 by from Turbo Tax has some kinks Turbo tax accepted my on-line filing fee and then refused to file on-line. The fee was never returned
Date published: 2021-05-05
All TurboTax® Offerings Reviews - Page 1953
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Jay from TurboTax was great! Jay made filing my taxes a breeze. He built great rapport in our initial phone call and was extremely thorough. When I had questions later on, he was extremely responsive and has overall provided great customer service!
Date published: 2021-05-05
Rated 5 out of 5 by from was great easy and quick to use this software. I have used for last several years.
Date published: 2021-05-05
Rated 2 out of 5 by from Why can't Turbo Tax finish my E-File. Turbo Tax won't advance to finish the E-File. What's up TT?
Date published: 2021-05-05
Rated 4 out of 5 by from IT GREAT GOOD EXP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-05-05
Rated 5 out of 5 by from Sometimes I Get Lost But Make It Right! Perfect I'm having difficulty following but with guidance of the Turbo was able to file my return. Will be using again .Smart Software
Date published: 2021-05-05
Rated 4 out of 5 by from Very good and intuitive system. As the son of a former income tax accountant, I gained a tremendous amount of experience over the years with the manual preparation of income tax forms. The TurboTax program is a vast improvement over how things used to be done and the various gradations of service are a benefit as well. Navigating the site to find non-standard or atypical forms can be a challenge and then the additional upcharges can be a bit off-putting. All's well that ends well, however, and everything from e-filing through direct deposit of refunds is well worth the investment.
Date published: 2021-05-05
Rated 5 out of 5 by from Reliable, User-Friendly, Trustworthy I use Turbo Tax Online Every Year to file. I love the Q&A feature and the ability to find answers as needed. I always have a great experience and I trust the end results every time.
Date published: 2021-05-05
Rated 5 out of 5 by from turbo tax is the way to go It was really easy to file my taxes fast and smooth
Date published: 2021-05-05
Rated 4 out of 5 by from 2020 returns Step by step is OK. However it would be nice to know why Tax dues suddenly jump with just minor entry.
Date published: 2021-05-05
Rated 3 out of 5 by from Turbo Tax has some kinks Turbo tax accepted my on-line filing fee and then refused to file on-line. The fee was never returned
Date published: 2021-05-05
All TurboTax® Offerings Reviews - Page 1953