TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from TurboTax is very easy to use Was notified I would receive a call from a tax expert in 5 minutes to answer my question and the phone rang in less than two minutes. Impressive.
Date published: 2021-05-09
Rated 5 out of 5 by from Turbo tax very easy to use. I have been using Turbo tax for several years now and have always been satisfied
Date published: 2021-05-09
Rated 5 out of 5 by from Awesome! its been a good experience. I like the fact I can pick up and leave the work in progress without worry.
Date published: 2021-05-09
Rated 5 out of 5 by from Turbotax is helpful tool for my tax return. Using turbotax is a good experience and save much time and money.
Date published: 2021-05-09
Rated 5 out of 5 by from Great tax prep software Great tax prep software, very thorough, extensive help and resources, and an all-round positive experience---especially for novice self-filers like me!
Date published: 2021-05-09
Rated 1 out of 5 by from Almost put me out an additional 9k I had some complicated issues with selling RSU's and the adjusted cost basis relating to them. I requested help and was rushed through putting in 'whatever let the web application continue without error'. I let it sit for a while and did some research through e-trade and found I needed to get new calculated values from them to input for the adjusted cost basis. I got no help understanding this from your staff.
Date published: 2021-05-09
Rated 5 out of 5 by from Turbo Tax Live is easy I was assigned to tax expert with very much experience. She calmed me down and was very efficient. I look forward to continuing to work with her.
Date published: 2021-05-09
Rated 5 out of 5 by from TurboTax online is great I've used TurboTax for years. This year instead of buying the software, I decided to try the online version. The FYIs were good and the process was very streamlined. I was worrying that I had waited to long to get everything together. But the program streamlined the process exceptionally well!! Well done, guys!!
Date published: 2021-05-09
Rated 5 out of 5 by from Turbotax is Easy to use! Turbo Tax is easy to use and has helpful advice along the way. Have used it for the last few years.
Date published: 2021-05-09
Rated 4 out of 5 by from Too Many Ads Doing the Taxes was simple and straightforward ... but at every chance, they try and sell you something. After the first time asking about identity protection, I declined but was asked again and again at many different spots during the process. Once was more than enough, but each time became more and more intrusive .. If you continue this practice, maybe at some point, you will reach the tipping point and the government will use technology to just send us a tax bill or a refund. That day will be a great day ... :)
Date published: 2021-05-09
All TurboTax® Offerings Reviews - Page 1951
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is very easy to use Was notified I would receive a call from a tax expert in 5 minutes to answer my question and the phone rang in less than two minutes. Impressive.
Date published: 2021-05-09
Rated 5 out of 5 by from Turbo tax very easy to use. I have been using Turbo tax for several years now and have always been satisfied
Date published: 2021-05-09
Rated 5 out of 5 by from Awesome! its been a good experience. I like the fact I can pick up and leave the work in progress without worry.
Date published: 2021-05-09
Rated 5 out of 5 by from Turbotax is helpful tool for my tax return. Using turbotax is a good experience and save much time and money.
Date published: 2021-05-09
Rated 5 out of 5 by from Great tax prep software Great tax prep software, very thorough, extensive help and resources, and an all-round positive experience---especially for novice self-filers like me!
Date published: 2021-05-09
Rated 1 out of 5 by from Almost put me out an additional 9k I had some complicated issues with selling RSU's and the adjusted cost basis relating to them. I requested help and was rushed through putting in 'whatever let the web application continue without error'. I let it sit for a while and did some research through e-trade and found I needed to get new calculated values from them to input for the adjusted cost basis. I got no help understanding this from your staff.
Date published: 2021-05-09
Rated 5 out of 5 by from Turbo Tax Live is easy I was assigned to tax expert with very much experience. She calmed me down and was very efficient. I look forward to continuing to work with her.
Date published: 2021-05-09
Rated 5 out of 5 by from TurboTax online is great I've used TurboTax for years. This year instead of buying the software, I decided to try the online version. The FYIs were good and the process was very streamlined. I was worrying that I had waited to long to get everything together. But the program streamlined the process exceptionally well!! Well done, guys!!
Date published: 2021-05-09
Rated 5 out of 5 by from Turbotax is Easy to use! Turbo Tax is easy to use and has helpful advice along the way. Have used it for the last few years.
Date published: 2021-05-09
Rated 4 out of 5 by from Too Many Ads Doing the Taxes was simple and straightforward ... but at every chance, they try and sell you something. After the first time asking about identity protection, I declined but was asked again and again at many different spots during the process. Once was more than enough, but each time became more and more intrusive .. If you continue this practice, maybe at some point, you will reach the tipping point and the government will use technology to just send us a tax bill or a refund. That day will be a great day ... :)
Date published: 2021-05-09
All TurboTax® Offerings Reviews - Page 1951