TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
KDwon from
Always an easy experience
I had something new to add beside W2's (1099-NEC). I had no problem getting the information plugged in and properly assessed
Date published: 2023-04-27
Rated 5 out of 5 by
Blake214 from
Actually Helped
I used turbo tax to file my own taxes and I was lost at some places but the Interactive helper online actually helped me complete the filing
Date published: 2023-04-27
Rated 5 out of 5 by
RichLeViet from
Great Service
I had a very busy schedule but I was treated with great service.
Date published: 2023-04-27
Rated 5 out of 5 by
CATHEY342 from
AWESOME FREE TA PREP
THIS WAS SO EASY AND YOU CAN EVEN FILE STATE TAXES FOR FREE
Date published: 2023-04-27
Rated 1 out of 5 by
TurboScammedMEbad from
Scam and Exploitation
you charged me $129 additional for a form I didn't use.
Date published: 2023-04-27
Rated 5 out of 5 by
Hrishikesh Sherlekar from
TurboTax is awesome and intuitive
I have been using TurboTax since 2019 as its simple user friendly, intuitive and designed with a very human way of interactive process.
Date published: 2023-04-27
Rated 4 out of 5 by
NorthCtryJimbo from
very good except for the update installer error
After completing my fed tax return I was prompted to update once again. I got an install fatal error message 1603. I followed the suggestions including turning of the firewall and manually installing the update. Nothing worked. I was disappointed that I couldn't bypass the update prompt and was stuck. I ended up having to uninstall the program and my biggest fear was that my work would be lost. After reinstalling it worked and my completed return was there. So it was fine but whatever caused the update install error needs to be fixed. If it had happened to my dad- it would have be something he wouldn't have been able to work around
Date published: 2023-04-27
Rated 3 out of 5 by
KaleWriter from
Thank you!
Myself and a coworker were surprised by several attempts of fees. I think I still paid something. I may try somewhere else next year. I also can't change my email which I have a new one.
Date published: 2023-04-27
Rated 4 out of 5 by
Lafe1549 from
User since inception
I have just had problems with e-filing on 2022 and 2021 returns.
Date published: 2023-04-27
Rated 5 out of 5 by
Ola La from
Easy, Convenient, and very User-Friendly
Easy, Convenient, and Very User-Friendly. I would recommend this application to just about anyone
All TurboTax® Offerings Reviews - Page 196
Date published: 2023-04-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
KDwon from
Always an easy experience
I had something new to add beside W2's (1099-NEC). I had no problem getting the information plugged in and properly assessed
Date published: 2023-04-27
Rated 5 out of 5 by
Blake214 from
Actually Helped
I used turbo tax to file my own taxes and I was lost at some places but the Interactive helper online actually helped me complete the filing
Date published: 2023-04-27
Rated 5 out of 5 by
RichLeViet from
Great Service
I had a very busy schedule but I was treated with great service.
Date published: 2023-04-27
Rated 5 out of 5 by
CATHEY342 from
AWESOME FREE TA PREP
THIS WAS SO EASY AND YOU CAN EVEN FILE STATE TAXES FOR FREE
Date published: 2023-04-27
Rated 1 out of 5 by
TurboScammedMEbad from
Scam and Exploitation
you charged me $129 additional for a form I didn't use.
Date published: 2023-04-27
Rated 5 out of 5 by
Hrishikesh Sherlekar from
TurboTax is awesome and intuitive
I have been using TurboTax since 2019 as its simple user friendly, intuitive and designed with a very human way of interactive process.
Date published: 2023-04-27
Rated 4 out of 5 by
NorthCtryJimbo from
very good except for the update installer error
After completing my fed tax return I was prompted to update once again. I got an install fatal error message 1603. I followed the suggestions including turning of the firewall and manually installing the update. Nothing worked. I was disappointed that I couldn't bypass the update prompt and was stuck. I ended up having to uninstall the program and my biggest fear was that my work would be lost. After reinstalling it worked and my completed return was there. So it was fine but whatever caused the update install error needs to be fixed. If it had happened to my dad- it would have be something he wouldn't have been able to work around
Date published: 2023-04-27
Rated 3 out of 5 by
KaleWriter from
Thank you!
Myself and a coworker were surprised by several attempts of fees. I think I still paid something. I may try somewhere else next year. I also can't change my email which I have a new one.
Date published: 2023-04-27
Rated 4 out of 5 by
Lafe1549 from
User since inception
I have just had problems with e-filing on 2022 and 2021 returns.
Date published: 2023-04-27
Rated 5 out of 5 by
Ola La from
Easy, Convenient, and very User-Friendly
Easy, Convenient, and Very User-Friendly. I would recommend this application to just about anyone
All TurboTax® Offerings Reviews - Page 196
Date published: 2023-04-27