TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from TurboTax Online is a Super Tool! TurboTax becomes easier to use every year. The walkthrough is easy, and the double checks on certain items ensures that you get everything right.
Date published: 2022-04-11
Rated 5 out of 5 by from No surprises-comprehensive-straightforward I have used TT successfully for many years, and it continues to make it easy to do my own taxes. For me, 99% of the work in filing taxes is related to collecting and organizing records for different parts of the filing process: income and deductions for both state and federal taxes. TurboTax keeps this process systematic and organized. Saving a pdf of all forms gives me all the supporting details I need for any form. This year was particularly involved, with retirement, moving, and sale of principle residence. TT handled state and federal taxes. Helps when I have kept good records, and using TT teaches me what to have on hand for the next year.
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax Premier Review The tool is easy to use and seems very comprehensive in its application of the tax laws - but seems like they could copy all of the upfront info that needs to be typed in from the previous year's tax return.
Date published: 2022-04-11
Rated 5 out of 5 by from turbo tax was easy very easy and simple to use. was a first time filer. would recommend to a friend.
Date published: 2022-04-11
Rated 5 out of 5 by from Nice! Comparing TurboTax these past days with some others, I decided to stay with it as it has more forms than any others! It has been challenging to keep up with all the paperwork, but now I’m confident with everything organized in one place I’m confident I’m here for years to come! Thanks Turbo!
Date published: 2022-04-11
Rated 5 out of 5 by from Loved it. It was easy to do with the software. It was very understandable.
Date published: 2022-04-11
Rated 1 out of 5 by from Unable to e-file Could not resolve my AGI issue. Couldn't eFile for consecutive two years despite paying close to $200 each year
Date published: 2022-04-11
Rated 1 out of 5 by from Not Enjoyable I tried to have the full service done, they turned it back to me after a week. I tried to talk with my person multiple times, starting with the first message of wanting to talk on the phone. Kept giving me the generic answers and copy and paste text. Wouldn't truely answer. Felt like I was talking to a computer more than a person. I really didn't want to do my taxes this year. I knew I had a lot of questions and even the live help when I was filling them out were not that big of help. They didn't answer any questions and seemed more confused than me. I have been wanting to find a tax person and if I can't I'll go to H&R block over ever coming back to Turbotax.
Date published: 2022-04-11
Rated 5 out of 5 by from experts were very helpful Just what I expected, very competent. Will use again next year.
Date published: 2022-04-11
Rated 1 out of 5 by from Awful small text The skinny window of this app take up approx 20% of my available screen size on my Mac. There's no way to expand the window or increase font size for readability. ("Command +" doesn't work either). I struggle to read, but it's especially bad in the homestretch when there's still 25% left to complete. How many years is it going to take for TurboTax to fix their interface?
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 1950
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax Online is a Super Tool! TurboTax becomes easier to use every year. The walkthrough is easy, and the double checks on certain items ensures that you get everything right.
Date published: 2022-04-11
Rated 5 out of 5 by from No surprises-comprehensive-straightforward I have used TT successfully for many years, and it continues to make it easy to do my own taxes. For me, 99% of the work in filing taxes is related to collecting and organizing records for different parts of the filing process: income and deductions for both state and federal taxes. TurboTax keeps this process systematic and organized. Saving a pdf of all forms gives me all the supporting details I need for any form. This year was particularly involved, with retirement, moving, and sale of principle residence. TT handled state and federal taxes. Helps when I have kept good records, and using TT teaches me what to have on hand for the next year.
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax Premier Review The tool is easy to use and seems very comprehensive in its application of the tax laws - but seems like they could copy all of the upfront info that needs to be typed in from the previous year's tax return.
Date published: 2022-04-11
Rated 5 out of 5 by from turbo tax was easy very easy and simple to use. was a first time filer. would recommend to a friend.
Date published: 2022-04-11
Rated 5 out of 5 by from Nice! Comparing TurboTax these past days with some others, I decided to stay with it as it has more forms than any others! It has been challenging to keep up with all the paperwork, but now I’m confident with everything organized in one place I’m confident I’m here for years to come! Thanks Turbo!
Date published: 2022-04-11
Rated 5 out of 5 by from Loved it. It was easy to do with the software. It was very understandable.
Date published: 2022-04-11
Rated 1 out of 5 by from Unable to e-file Could not resolve my AGI issue. Couldn't eFile for consecutive two years despite paying close to $200 each year
Date published: 2022-04-11
Rated 1 out of 5 by from Not Enjoyable I tried to have the full service done, they turned it back to me after a week. I tried to talk with my person multiple times, starting with the first message of wanting to talk on the phone. Kept giving me the generic answers and copy and paste text. Wouldn't truely answer. Felt like I was talking to a computer more than a person. I really didn't want to do my taxes this year. I knew I had a lot of questions and even the live help when I was filling them out were not that big of help. They didn't answer any questions and seemed more confused than me. I have been wanting to find a tax person and if I can't I'll go to H&R block over ever coming back to Turbotax.
Date published: 2022-04-11
Rated 5 out of 5 by from experts were very helpful Just what I expected, very competent. Will use again next year.
Date published: 2022-04-11
Rated 1 out of 5 by from Awful small text The skinny window of this app take up approx 20% of my available screen size on my Mac. There's no way to expand the window or increase font size for readability. ("Command +" doesn't work either). I struggle to read, but it's especially bad in the homestretch when there's still 25% left to complete. How many years is it going to take for TurboTax to fix their interface?
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 1950