TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is everything it says it is! The Process of filing through TurboTax is so easy. You can either go it yourself with guidance or have a Live chat with an expert. I went the former, either way as long as you follow the easy to follow directions, you can't go wrong. Why didn't I file with them sooner, when I started filing taxes back in 2018?!
Date published: 2021-04-08
Rated 3 out of 5 by from Great Service but, with Unexpected Fees The UI is great and smooth. Make sure you read through everything. It will skip some possible deductions, such as school or education. I was required to upgrade to deluxe to file a retirement deduction to save and the upgrade took the vast majority of the extra money. I have filed every year with turbotax and have had a free federal return every singe year until this year. This is the first time I can say that I have been unsatisfied with their service. Try not charging extra for a deductible that a majority of people need. Next year I will use a local CPA if it cost this much for me to file again, I would rather not do any work if I am paying near what I just paid.
Date published: 2021-04-08
Rated 5 out of 5 by from I love turbo tax I am so grateful that I can use this application at any location, it guides you with all the steps is so easy and useful. Thank you so much
Date published: 2021-04-08
Rated 5 out of 5 by from Great Resource It was fast, uncomplicated and explained everything really well!
Date published: 2021-04-08
Rated 4 out of 5 by from Missing Some Deductions I've used online Turbo Tax for decades. This was the first time I had legal deductions from a discrimination lawsuit. There was never a prompt on where to enter the fees. I had to wait for a phone call from customer support who eventually was able to instruct me on where and how to enter the legal fees. Also, this year it did not automatically carry over my information for both vehicles used for my business, only one of them. I had to search everywhere for information that usually is stored and carried forward.
Date published: 2021-04-08
Rated 5 out of 5 by from I love turbo tax Easy fast and accurate! Specially with last year Covid situation and unemployment
Date published: 2021-04-08
Rated 5 out of 5 by from Turbo Tax is awsome! I love is this app and will not pay someone to file anymore!
Date published: 2021-04-08
Rated 5 out of 5 by from Love working with Turbotax turbotax is so user friendly. I am 73 and have a real love and hate relationship with the new technology in our world today. I love it that if you do it wrong they won't let you go on until it is fixed. very user friendly!
Date published: 2021-04-08
Rated 5 out of 5 by from TURBOTAX WAS VERY HELPFULL VERY GOOD EXPIERENCE. WILL RECOMEND TO OTHERS. THANK YOU
Date published: 2021-04-08
Rated 5 out of 5 by from Turbo Tax is a Godsend for the elderly All went well until I tried to print a second AZ 140 form and I can't seem to get back to it. I like how it leads me thru each part
Date published: 2021-04-08
All TurboTax® Offerings Reviews - Page 1947
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is everything it says it is! The Process of filing through TurboTax is so easy. You can either go it yourself with guidance or have a Live chat with an expert. I went the former, either way as long as you follow the easy to follow directions, you can't go wrong. Why didn't I file with them sooner, when I started filing taxes back in 2018?!
Date published: 2021-04-08
Rated 3 out of 5 by from Great Service but, with Unexpected Fees The UI is great and smooth. Make sure you read through everything. It will skip some possible deductions, such as school or education. I was required to upgrade to deluxe to file a retirement deduction to save and the upgrade took the vast majority of the extra money. I have filed every year with turbotax and have had a free federal return every singe year until this year. This is the first time I can say that I have been unsatisfied with their service. Try not charging extra for a deductible that a majority of people need. Next year I will use a local CPA if it cost this much for me to file again, I would rather not do any work if I am paying near what I just paid.
Date published: 2021-04-08
Rated 5 out of 5 by from I love turbo tax I am so grateful that I can use this application at any location, it guides you with all the steps is so easy and useful. Thank you so much
Date published: 2021-04-08
Rated 5 out of 5 by from Great Resource It was fast, uncomplicated and explained everything really well!
Date published: 2021-04-08
Rated 4 out of 5 by from Missing Some Deductions I've used online Turbo Tax for decades. This was the first time I had legal deductions from a discrimination lawsuit. There was never a prompt on where to enter the fees. I had to wait for a phone call from customer support who eventually was able to instruct me on where and how to enter the legal fees. Also, this year it did not automatically carry over my information for both vehicles used for my business, only one of them. I had to search everywhere for information that usually is stored and carried forward.
Date published: 2021-04-08
Rated 5 out of 5 by from I love turbo tax Easy fast and accurate! Specially with last year Covid situation and unemployment
Date published: 2021-04-08
Rated 5 out of 5 by from Turbo Tax is awsome! I love is this app and will not pay someone to file anymore!
Date published: 2021-04-08
Rated 5 out of 5 by from Love working with Turbotax turbotax is so user friendly. I am 73 and have a real love and hate relationship with the new technology in our world today. I love it that if you do it wrong they won't let you go on until it is fixed. very user friendly!
Date published: 2021-04-08
Rated 5 out of 5 by from TURBOTAX WAS VERY HELPFULL VERY GOOD EXPIERENCE. WILL RECOMEND TO OTHERS. THANK YOU
Date published: 2021-04-08
Rated 5 out of 5 by from Turbo Tax is a Godsend for the elderly All went well until I tried to print a second AZ 140 form and I can't seem to get back to it. I like how it leads me thru each part
Date published: 2021-04-08
All TurboTax® Offerings Reviews - Page 1947