TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 4 out of 5 by from Turbo Tax is pretty darn good! I had a great experience with Turbo Tax. They brought up questions to which I had no idea to even think about.
Date published: 2022-04-11
Rated 5 out of 5 by from Very easy to work through the steps It was very quick and efficient and there was great Turbo Tax rep. support.
Date published: 2022-04-11
Rated 2 out of 5 by from Charged Before Filing and Smaller Refund I had no change in income and receiving nearly a thousand dollars less in a refund. I tried the turbotax deluxe option because it said it would not charge me until I filed yet sure enough I was charged before filing. I don't even know what deluxe even did for me? Now I have to wait 5-7 business days to have my refund disputed.
Date published: 2022-04-11
Rated 3 out of 5 by from Turbo tax was better before There were some changes made to Turbo tax this year that were not for the better. I have used turbo tax for over 20 years and this time I had a hard time navigating and finding were to input certain things. Some things did not import from last years return. Overall it did not flow as smoothly as it has in the past.
Date published: 2022-04-11
Rated 5 out of 5 by from I like turbo tax because it is simple and Great. For me, it is just simple. If there are other things that might be needed then I just upload and send them to her. It is made simple and very convenient for them to do my taxes. I rather do Taxes online.
Date published: 2022-04-11
Rated 2 out of 5 by from Medical expenses worksheet hdeduc is marked as est This is a known issue in the 2019 version of Turbo Tax and a known issue in the 2020 version of Turbo Tax. This error on the 2021 version prevents you from moving forward with submitting the taxes unless it is unmarked as estimate which was never selected. The only way to clear it is to delete the Medical Expenses Worksheet and then re-enter the information. Why has this not been fixed in the 2021 version of Turbo Tax? It is a software glitch that keeps getting carried over on every version of Turbo Tax.
Date published: 2022-04-11
Rated 5 out of 5 by from Easy tax return help Easy to complete and interact with the tax expert. It gave me piece of mind.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax was quick and easy I enjoyed turbo tax, it was done quickly and I got a great return with little effort.
Date published: 2022-04-11
Rated 4 out of 5 by from Read the instructions carefully. I found as long as you read the information and do not pencil whip the continued button, that it is a much smoother experience.
Date published: 2022-04-11
Rated 4 out of 5 by from Stop trying to upsell me! I selected my tax prep preference early on and still at least 4 times I was asked if I wanted to upsell my tax prep preference. This is annoying beyond belief.
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 1944
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is pretty darn good! I had a great experience with Turbo Tax. They brought up questions to which I had no idea to even think about.
Date published: 2022-04-11
Rated 5 out of 5 by from Very easy to work through the steps It was very quick and efficient and there was great Turbo Tax rep. support.
Date published: 2022-04-11
Rated 2 out of 5 by from Charged Before Filing and Smaller Refund I had no change in income and receiving nearly a thousand dollars less in a refund. I tried the turbotax deluxe option because it said it would not charge me until I filed yet sure enough I was charged before filing. I don't even know what deluxe even did for me? Now I have to wait 5-7 business days to have my refund disputed.
Date published: 2022-04-11
Rated 3 out of 5 by from Turbo tax was better before There were some changes made to Turbo tax this year that were not for the better. I have used turbo tax for over 20 years and this time I had a hard time navigating and finding were to input certain things. Some things did not import from last years return. Overall it did not flow as smoothly as it has in the past.
Date published: 2022-04-11
Rated 5 out of 5 by from I like turbo tax because it is simple and Great. For me, it is just simple. If there are other things that might be needed then I just upload and send them to her. It is made simple and very convenient for them to do my taxes. I rather do Taxes online.
Date published: 2022-04-11
Rated 2 out of 5 by from Medical expenses worksheet hdeduc is marked as est This is a known issue in the 2019 version of Turbo Tax and a known issue in the 2020 version of Turbo Tax. This error on the 2021 version prevents you from moving forward with submitting the taxes unless it is unmarked as estimate which was never selected. The only way to clear it is to delete the Medical Expenses Worksheet and then re-enter the information. Why has this not been fixed in the 2021 version of Turbo Tax? It is a software glitch that keeps getting carried over on every version of Turbo Tax.
Date published: 2022-04-11
Rated 5 out of 5 by from Easy tax return help Easy to complete and interact with the tax expert. It gave me piece of mind.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax was quick and easy I enjoyed turbo tax, it was done quickly and I got a great return with little effort.
Date published: 2022-04-11
Rated 4 out of 5 by from Read the instructions carefully. I found as long as you read the information and do not pencil whip the continued button, that it is a much smoother experience.
Date published: 2022-04-11
Rated 4 out of 5 by from Stop trying to upsell me! I selected my tax prep preference early on and still at least 4 times I was asked if I wanted to upsell my tax prep preference. This is annoying beyond belief.
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 1944