TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from the program is ok I think the program was somewhat more difficult this year.
Date published: 2022-04-12
Rated 1 out of 5 by from Be careful of upgraded I accidentally clicked an upgrade which cost me an additional thirty dollars- none of the services that I bought did I need (ie. I don't own a business etc). Nonetheless, the program would not allow me to go back and instead the only option was to delete it and start over.
Date published: 2022-04-12
Rated 3 out of 5 by from Turbo Tax is Awesome, but still expensive. It works very nicely, with automatic pull-up information.
Date published: 2022-04-12
Rated 3 out of 5 by from Simple, but ran into some hiccups It was frustrating using the app on an apple device because I couldn't simply input my credit card information to pay for the fees. I could only pay with apple pay. My credit card issuer does not support apple pay, so this would mean I would have to pay by them taking it out of my tax return. For some reason, this is an additional $39 that I needlessly would have to pay. Luckily, on my computer I was able to pay with just my credit card number. It would be great to have an update for the app that does not require apple pay.
Date published: 2022-04-12
Rated 5 out of 5 by from Long Time Happy User I have been using Turbo Tax for about 10 years. Some years my taxes have been very complex but the online CPAs answer my questions and offer great advice. When I'm done I always feel confident and have NEVER been audited.
Date published: 2022-04-12
Rated 5 out of 5 by from Turbotax is quick & Efficient I'm incredibly pleased that I have been able to file with turbotax even with a complicated situation like I had. the specialist and tax experts were responsive and answered each and every one of my questions. They even gave me advice on how to file in 2023!
Date published: 2022-04-12
Rated 5 out of 5 by from SO EASY SO EASY, JUST ANSWER THE QUESTIONS AND GET THE MAXIMUM REFUND!
Date published: 2022-04-12
Rated 5 out of 5 by from EASIER EVERY YEAR . . . Takes the pressure off doing taxes. I just don't get as stressed as I used to every year. Answer the prompts and do the entries ... so simple.
Date published: 2022-04-12
Rated 5 out of 5 by from Fast and efficient I have used this intuit service for about 4 or 5 years. Nothing could be better
Date published: 2022-04-12
Rated 3 out of 5 by from Doing the taxes is helpful==E-filing horrible TurboTax is very helpful for filling out the required forms and making the calculations (e.g. depreciation, property taxes over multiple areas to maximize deductions). But the e-filing has failed so many times and after asking for assistance with this so many times, now that I have the correct file code from the government, I can't understand why TurboTax support isn't helpful with the e-filing code from this software to the government. These are 2 different codes that keep failing when the AGI is clearly not the issue.
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 1943
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from the program is ok I think the program was somewhat more difficult this year.
Date published: 2022-04-12
Rated 1 out of 5 by from Be careful of upgraded I accidentally clicked an upgrade which cost me an additional thirty dollars- none of the services that I bought did I need (ie. I don't own a business etc). Nonetheless, the program would not allow me to go back and instead the only option was to delete it and start over.
Date published: 2022-04-12
Rated 3 out of 5 by from Turbo Tax is Awesome, but still expensive. It works very nicely, with automatic pull-up information.
Date published: 2022-04-12
Rated 3 out of 5 by from Simple, but ran into some hiccups It was frustrating using the app on an apple device because I couldn't simply input my credit card information to pay for the fees. I could only pay with apple pay. My credit card issuer does not support apple pay, so this would mean I would have to pay by them taking it out of my tax return. For some reason, this is an additional $39 that I needlessly would have to pay. Luckily, on my computer I was able to pay with just my credit card number. It would be great to have an update for the app that does not require apple pay.
Date published: 2022-04-12
Rated 5 out of 5 by from Long Time Happy User I have been using Turbo Tax for about 10 years. Some years my taxes have been very complex but the online CPAs answer my questions and offer great advice. When I'm done I always feel confident and have NEVER been audited.
Date published: 2022-04-12
Rated 5 out of 5 by from Turbotax is quick & Efficient I'm incredibly pleased that I have been able to file with turbotax even with a complicated situation like I had. the specialist and tax experts were responsive and answered each and every one of my questions. They even gave me advice on how to file in 2023!
Date published: 2022-04-12
Rated 5 out of 5 by from SO EASY SO EASY, JUST ANSWER THE QUESTIONS AND GET THE MAXIMUM REFUND!
Date published: 2022-04-12
Rated 5 out of 5 by from EASIER EVERY YEAR . . . Takes the pressure off doing taxes. I just don't get as stressed as I used to every year. Answer the prompts and do the entries ... so simple.
Date published: 2022-04-12
Rated 5 out of 5 by from Fast and efficient I have used this intuit service for about 4 or 5 years. Nothing could be better
Date published: 2022-04-12
Rated 3 out of 5 by from Doing the taxes is helpful==E-filing horrible TurboTax is very helpful for filling out the required forms and making the calculations (e.g. depreciation, property taxes over multiple areas to maximize deductions). But the e-filing has failed so many times and after asking for assistance with this so many times, now that I have the correct file code from the government, I can't understand why TurboTax support isn't helpful with the e-filing code from this software to the government. These are 2 different codes that keep failing when the AGI is clearly not the issue.
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 1943