TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from As good as It Gets The program is excellent. However, the payment method because I live mostly in Australia but my credit card is a USAA Fed Bank is Texas, while my permanent address is New Mexico. So when I try to enter my credit card data, I have to use my USA New Mexico address, but USAA want's my Australian address...to pay the Turbotax fee. The IRS is happy with my NM address but not your turbotax payment system? Please fix.
Date published: 2021-05-05
Rated 5 out of 5 by from Live Service - Easy & Convenient I used the full service version this year, and Jonathan, my expert, was great. He took time to answer all my questions in detail and was responsive throughout the process. It was also cheaper than all the tax places I got quotes from, so win-win.
Date published: 2021-05-05
Rated 5 out of 5 by from Turbotax is Great! I have used Turbotax for years, and it has never let me down. I always have great confidence in it.
Date published: 2021-05-05
Rated 5 out of 5 by from Well organized I appreciated the help I got with the chat function and live help
Date published: 2021-05-05
Rated 5 out of 5 by from TurboTax never fails me I love using Turbotax for about 6 years really enjoy it
Date published: 2021-05-05
Rated 5 out of 5 by from Whoo Hoo Turbotax Very simple, clear instructions. If you entered something incorrectly turbo tax immediately red flags and asks you basically did you mean to enter...and you should have entered and why there was a red flag. Awesome experience
Date published: 2021-05-05
Rated 5 out of 5 by from Simple! Turbo Tax provided great support! I was very comfortable filing by myself for the first time.
Date published: 2021-05-05
Rated 4 out of 5 by from TurboTax is a little more involved this year It does make it easy to go over deductions step by step. However, it is taxing and aggravating all the windows and terms.
Date published: 2021-05-05
Rated 4 out of 5 by from turbotax is great until you taxes get complicated I have used turbo tax for years and they were great until I had to break down and buy their services to prepare my taxes for me. I found the prices to be a bit high.
Date published: 2021-05-05
Rated 5 out of 5 by from TurboTax is the best and excellent tool for my tax I love TurboTax because it helps me to understand and process my taxes in an easy and understandable way.
Date published: 2021-05-05
All TurboTax® Offerings Reviews - Page 1942
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from As good as It Gets The program is excellent. However, the payment method because I live mostly in Australia but my credit card is a USAA Fed Bank is Texas, while my permanent address is New Mexico. So when I try to enter my credit card data, I have to use my USA New Mexico address, but USAA want's my Australian address...to pay the Turbotax fee. The IRS is happy with my NM address but not your turbotax payment system? Please fix.
Date published: 2021-05-05
Rated 5 out of 5 by from Live Service - Easy & Convenient I used the full service version this year, and Jonathan, my expert, was great. He took time to answer all my questions in detail and was responsive throughout the process. It was also cheaper than all the tax places I got quotes from, so win-win.
Date published: 2021-05-05
Rated 5 out of 5 by from Turbotax is Great! I have used Turbotax for years, and it has never let me down. I always have great confidence in it.
Date published: 2021-05-05
Rated 5 out of 5 by from Well organized I appreciated the help I got with the chat function and live help
Date published: 2021-05-05
Rated 5 out of 5 by from TurboTax never fails me I love using Turbotax for about 6 years really enjoy it
Date published: 2021-05-05
Rated 5 out of 5 by from Whoo Hoo Turbotax Very simple, clear instructions. If you entered something incorrectly turbo tax immediately red flags and asks you basically did you mean to enter...and you should have entered and why there was a red flag. Awesome experience
Date published: 2021-05-05
Rated 5 out of 5 by from Simple! Turbo Tax provided great support! I was very comfortable filing by myself for the first time.
Date published: 2021-05-05
Rated 4 out of 5 by from TurboTax is a little more involved this year It does make it easy to go over deductions step by step. However, it is taxing and aggravating all the windows and terms.
Date published: 2021-05-05
Rated 4 out of 5 by from turbotax is great until you taxes get complicated I have used turbo tax for years and they were great until I had to break down and buy their services to prepare my taxes for me. I found the prices to be a bit high.
Date published: 2021-05-05
Rated 5 out of 5 by from TurboTax is the best and excellent tool for my tax I love TurboTax because it helps me to understand and process my taxes in an easy and understandable way.
Date published: 2021-05-05
All TurboTax® Offerings Reviews - Page 1942