TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from simple to use turbo tax is a quick and easy way to do taxes. will use again
Date published: 2021-05-09
Rated 3 out of 5 by from There are issues I NEED to be able to download to a directory or drive of MY CHOICE. Turbotax loads to the c: drive. There are NO options to select another drive, either an inherent drive or a thumb/SD/Portable drive. In order to load from the CD I HAD to wipe out a lot of programs on my computer that ALSO have to run on the main drive as outlined above. You need to state this on the packaging. Your program is ID protected so this should be enough to prevent copy theft violations instead of causing problems for you users. On the good side: I used Jackson Hewitt for years. Ran me about $600 a year and I still had to do my own information entry and decision making. At least you guys explain things as they present themselves. AND, I use "AdBlocker" and just found out I couldn't submit this without turning it off. So you might consider adding that as a warning before writing a review. (I also do technical writing.)
Date published: 2021-05-09
Rated 5 out of 5 by from Awesome. Very Easy Turbo Tax is extremely user friendly. They will answer any possible questions you may have.
Date published: 2021-05-09
Rated 4 out of 5 by from TurboTax saved my sanity. I transferred my brokerage account info for the first time, and was very confused about questions it was asking me. I was beyond frustrated at my inability to understand the "needs review" parts. I gave up and engaged a real person, and am so happy that i did, despite having to pay more. She was awesome, and made my day!!
Date published: 2021-05-09
Rated 4 out of 5 by from Rounding error When calculating the tax on some stock sales, turbo tax rounded the transaction, but expected the resulting filed to be blank rather than $0.00
Date published: 2021-05-09
Rated 5 out of 5 by from very easy to use Cover all details and very user friendly to guide you through the whole process.
Date published: 2021-05-09
Rated 5 out of 5 by from Turb Tax is effortless I have a great experience every time I use the product.
Date published: 2021-05-09
Rated 5 out of 5 by from turbotax is great I have used it since the 1980s and have never had a problem.
Date published: 2021-05-09
Rated 3 out of 5 by from Convenient but a little overpriced I have used Turbo Tax off and on for several years. The service is convenient and I have never had any major problems using it. I also appreciate that my tax documents are archived for easy access. If I were just using the service for a federal return, I would probably give it a higher rating, but in the years I have opted for a different option have been because I really hate having to pay an unreasonable amount for filing m state taxes - when really all Turbo Tax does is transfer the information and I do owe or expect to receive anything in a refund.
Date published: 2021-05-09
Rated 5 out of 5 by from excellent first time filing my taxes, you made it a snap!!!thank you
Date published: 2021-05-09
All TurboTax® Offerings Reviews - Page 1942
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from simple to use turbo tax is a quick and easy way to do taxes. will use again
Date published: 2021-05-09
Rated 3 out of 5 by from There are issues I NEED to be able to download to a directory or drive of MY CHOICE. Turbotax loads to the c: drive. There are NO options to select another drive, either an inherent drive or a thumb/SD/Portable drive. In order to load from the CD I HAD to wipe out a lot of programs on my computer that ALSO have to run on the main drive as outlined above. You need to state this on the packaging. Your program is ID protected so this should be enough to prevent copy theft violations instead of causing problems for you users. On the good side: I used Jackson Hewitt for years. Ran me about $600 a year and I still had to do my own information entry and decision making. At least you guys explain things as they present themselves. AND, I use "AdBlocker" and just found out I couldn't submit this without turning it off. So you might consider adding that as a warning before writing a review. (I also do technical writing.)
Date published: 2021-05-09
Rated 5 out of 5 by from Awesome. Very Easy Turbo Tax is extremely user friendly. They will answer any possible questions you may have.
Date published: 2021-05-09
Rated 4 out of 5 by from TurboTax saved my sanity. I transferred my brokerage account info for the first time, and was very confused about questions it was asking me. I was beyond frustrated at my inability to understand the "needs review" parts. I gave up and engaged a real person, and am so happy that i did, despite having to pay more. She was awesome, and made my day!!
Date published: 2021-05-09
Rated 4 out of 5 by from Rounding error When calculating the tax on some stock sales, turbo tax rounded the transaction, but expected the resulting filed to be blank rather than $0.00
Date published: 2021-05-09
Rated 5 out of 5 by from very easy to use Cover all details and very user friendly to guide you through the whole process.
Date published: 2021-05-09
Rated 5 out of 5 by from Turb Tax is effortless I have a great experience every time I use the product.
Date published: 2021-05-09
Rated 5 out of 5 by from turbotax is great I have used it since the 1980s and have never had a problem.
Date published: 2021-05-09
Rated 3 out of 5 by from Convenient but a little overpriced I have used Turbo Tax off and on for several years. The service is convenient and I have never had any major problems using it. I also appreciate that my tax documents are archived for easy access. If I were just using the service for a federal return, I would probably give it a higher rating, but in the years I have opted for a different option have been because I really hate having to pay an unreasonable amount for filing m state taxes - when really all Turbo Tax does is transfer the information and I do owe or expect to receive anything in a refund.
Date published: 2021-05-09
Rated 5 out of 5 by from excellent first time filing my taxes, you made it a snap!!!thank you
Date published: 2021-05-09
All TurboTax® Offerings Reviews - Page 1942