TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 4 out of 5 by from Turbo Tax Review Turbo Tax needs to improve the product's feature for a spouse computation for the stepped up value of rental properties. The product needs to have more steps to do the computation, instructions on how to do the mechanics of the computation and how to eliminate the previous items that have to be eliminated.
Date published: 2021-05-05
Rated 4 out of 5 by from Turbo tax is easy It took a while to do my taxes, but wanted me to pay immediately
Date published: 2021-05-05
Rated 5 out of 5 by from VERY EASY TO USE THE HELP SECTION TO THE RIGHT IS VERY HELPFUL. I THINK ANYBODY CAN DO THIS TAX-RETURN.
Date published: 2021-05-05
Rated 1 out of 5 by from Terrible I had a terrible experience! I coulnt talk to anyone like they promised and kept me on the phone for an hour and then explained they could help! I bought their software and paid for State taxes but couldnt filed them electronically!!
Date published: 2021-05-05
Rated 5 out of 5 by from great I have been using Turbo Tax since it was first developed and consider it to be the very best for many years.
Date published: 2021-05-05
Rated 2 out of 5 by from never told me about ip pin # trying to e file was terrible, when I was rejected by irs because 1st name had no # turbo never really explained what that meant, I just kept putting another 5 digit # in and adding different credit cards in case that was the problem. I finally figured out what it was after many hours.
Date published: 2021-05-05
Rated 5 out of 5 by from Challenge Accepted A very pleasant and professional experience. This year was tough and I decided to take on taxes alone. Feels like a good accomplishment.
Date published: 2021-05-05
Rated 5 out of 5 by from turbo tax is awesome turbo tax is awesome. would definitely recommend/use again.
Date published: 2021-05-05
Rated 4 out of 5 by from Overall its great, with a few annoying flaws Overall, its great, I love the speed, the comprehensiveness, the explanations. The only things I would change are 1) explain how you may want to round to the nearest dollar. I got hung up on that a few times. 2) there were several "pay walls" where they wanted me to buy something or disclose info before proceeding. Not a fan of that.
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo Tax is FANTASTIC! Turbo Tax guides me through all inputs needed to better my returns
Date published: 2021-05-05
All TurboTax® Offerings Reviews - Page 1940
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo Tax Review Turbo Tax needs to improve the product's feature for a spouse computation for the stepped up value of rental properties. The product needs to have more steps to do the computation, instructions on how to do the mechanics of the computation and how to eliminate the previous items that have to be eliminated.
Date published: 2021-05-05
Rated 4 out of 5 by from Turbo tax is easy It took a while to do my taxes, but wanted me to pay immediately
Date published: 2021-05-05
Rated 5 out of 5 by from VERY EASY TO USE THE HELP SECTION TO THE RIGHT IS VERY HELPFUL. I THINK ANYBODY CAN DO THIS TAX-RETURN.
Date published: 2021-05-05
Rated 1 out of 5 by from Terrible I had a terrible experience! I coulnt talk to anyone like they promised and kept me on the phone for an hour and then explained they could help! I bought their software and paid for State taxes but couldnt filed them electronically!!
Date published: 2021-05-05
Rated 5 out of 5 by from great I have been using Turbo Tax since it was first developed and consider it to be the very best for many years.
Date published: 2021-05-05
Rated 2 out of 5 by from never told me about ip pin # trying to e file was terrible, when I was rejected by irs because 1st name had no # turbo never really explained what that meant, I just kept putting another 5 digit # in and adding different credit cards in case that was the problem. I finally figured out what it was after many hours.
Date published: 2021-05-05
Rated 5 out of 5 by from Challenge Accepted A very pleasant and professional experience. This year was tough and I decided to take on taxes alone. Feels like a good accomplishment.
Date published: 2021-05-05
Rated 5 out of 5 by from turbo tax is awesome turbo tax is awesome. would definitely recommend/use again.
Date published: 2021-05-05
Rated 4 out of 5 by from Overall its great, with a few annoying flaws Overall, its great, I love the speed, the comprehensiveness, the explanations. The only things I would change are 1) explain how you may want to round to the nearest dollar. I got hung up on that a few times. 2) there were several "pay walls" where they wanted me to buy something or disclose info before proceeding. Not a fan of that.
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo Tax is FANTASTIC! Turbo Tax guides me through all inputs needed to better my returns
Date published: 2021-05-05
All TurboTax® Offerings Reviews - Page 1940