TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from Product hasn't measurably improved, increased $$$ It's not worth the increased cost this year. It keeps trying to "up-sell" you to higher cost products with no benefit. I was very disappointed this year!
Date published: 2023-04-16
Rated 4 out of 5 by from Awesome way to file your taxes The software was very easy to use. I recommend this product.
Date published: 2023-04-16
Rated 1 out of 5 by from They charged me an extra $39 just to deposit refun The site was horrible. Hardly anything transferred over. Had to enter most of it myself. Then you charged me for the premium because I had capitol gain carry over. Then to really top it me off, you charged me $39 just to have refund deposited into my own bank account. I paid over $200 for your crummy site. I could have had an accountant do it all for me for that cost. NEVER EVER again. You really dropped your site. This was the most confusing plan ever!
Date published: 2023-04-16
Rated 5 out of 5 by from Very helpful and easy! Turbo Tax is very easy to use and helpful. It takes you through each step, so you do not miss a thing.
Date published: 2023-04-16
Rated 4 out of 5 by from TurboTax Feedback Good overall. Would like longer timeout period and ability to go back to previous screen without being taken to the beginning of the previous section.
Date published: 2023-04-16
Rated 5 out of 5 by from easy, easy, easy Turbo tax is easy to use. Try it, you won't be disappointed.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbotax I have been using for years, very easy to navigate
Date published: 2023-04-16
Rated 5 out of 5 by from Very Pleasant Experience Ross was very helpful and diligent about making sure I had a successful experience. Given that I waiting until two days before the filing deadline, I am sure the tax experts are super busy so I am extremely grateful for the time and care he took to address my concerns.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax makes it easy Turbo tax makes it easier to file my taxes and feel like it did it the right way.
Date published: 2023-04-16
Rated 3 out of 5 by from Wisconsin State Tax Directions Wisconsin State Return directions are faulty. Wisconsin doesn't tax Soc. Sec. payments. However payments for Medicare Part B and Part D are deducted from Medicare payments and Turbo Tax does not have a place to enter those amounts as "payments out of pocket" for health insurance. I think this has been that way for a few years. The directions or poor or in outright error. This costs many people an amount of extra tax paid that is more than what one pays for a copy of Turbo Tax
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 1937
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Product hasn't measurably improved, increased $$$ It's not worth the increased cost this year. It keeps trying to "up-sell" you to higher cost products with no benefit. I was very disappointed this year!
Date published: 2023-04-16
Rated 4 out of 5 by from Awesome way to file your taxes The software was very easy to use. I recommend this product.
Date published: 2023-04-16
Rated 1 out of 5 by from They charged me an extra $39 just to deposit refun The site was horrible. Hardly anything transferred over. Had to enter most of it myself. Then you charged me for the premium because I had capitol gain carry over. Then to really top it me off, you charged me $39 just to have refund deposited into my own bank account. I paid over $200 for your crummy site. I could have had an accountant do it all for me for that cost. NEVER EVER again. You really dropped your site. This was the most confusing plan ever!
Date published: 2023-04-16
Rated 5 out of 5 by from Very helpful and easy! Turbo Tax is very easy to use and helpful. It takes you through each step, so you do not miss a thing.
Date published: 2023-04-16
Rated 4 out of 5 by from TurboTax Feedback Good overall. Would like longer timeout period and ability to go back to previous screen without being taken to the beginning of the previous section.
Date published: 2023-04-16
Rated 5 out of 5 by from easy, easy, easy Turbo tax is easy to use. Try it, you won't be disappointed.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbotax I have been using for years, very easy to navigate
Date published: 2023-04-16
Rated 5 out of 5 by from Very Pleasant Experience Ross was very helpful and diligent about making sure I had a successful experience. Given that I waiting until two days before the filing deadline, I am sure the tax experts are super busy so I am extremely grateful for the time and care he took to address my concerns.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax makes it easy Turbo tax makes it easier to file my taxes and feel like it did it the right way.
Date published: 2023-04-16
Rated 3 out of 5 by from Wisconsin State Tax Directions Wisconsin State Return directions are faulty. Wisconsin doesn't tax Soc. Sec. payments. However payments for Medicare Part B and Part D are deducted from Medicare payments and Turbo Tax does not have a place to enter those amounts as "payments out of pocket" for health insurance. I think this has been that way for a few years. The directions or poor or in outright error. This costs many people an amount of extra tax paid that is more than what one pays for a copy of Turbo Tax
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 1937