TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
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TurboTax Full Service
Rated 5 out of 5 by
lchart53 from
Very helpful
I have learned to trust the calculations the software does behind the scene, but sometimes I have questions or make mistakes that need to be examined. I talked with two Turbo Tax employees who were unfailingly polite and patient. We walked together through the parts of the return that were confusing me, and I am satisfied that all is well. Thank you so much to both! I have had similar experiences in past years when I had questions; they were always courteously and competently dealt with by Turbo Tax folks. That's one reason I use Turbo Tax every year.
Date published: 2022-04-11
Rated 4 out of 5 by
Someone 12345 from
Turbo Tax is Okay
Kept getting errors in the smart check and it didn't say where to go to add that information in the section. I would rather go back to the section than update it in the form shown in smart check.
Date published: 2022-04-11
Rated 4 out of 5 by
Money for ME from
Pretty Smooth
I liked how you could see pop ups throughout explaining a little bit more about each question.
Date published: 2022-04-11
Rated 3 out of 5 by
Always the Indians from
Used to be simpler and more reliable
Have been using TurboTax for 20+ years. Last year was the first time my federal return/refund was delayed. My refund ultimately came back with around $800 less of a refund than what I expected. The IRS reason given was "recovery rebate credit." Someone fraudulently tried to obtain unemployment benefits last year using my credentials. Wondering if my federal was hacked as well. Keeping my fingers crossed that all goes well this year with my filings.
Date published: 2022-04-11
Rated 5 out of 5 by
2455bill from
excellent experience for a senior citizen
easy and simple when filing brief form. really didnt need to file taxes since income is so low
Date published: 2022-04-11
Rated 5 out of 5 by
STXBaci from
Turbo Tax Worked for me
Was able to input and file taxes in an easy-to-follow manner.
Date published: 2022-04-11
Rated 5 out of 5 by
RRJR22 from
Quick easy and thorough
Quick easy and thorough. Liked the data pulled from prior year and current
Date published: 2022-04-11
Rated 5 out of 5 by
Motebe from
Caroline our CPA made the process so easy!!!
Excellent quick service! Will use again every year
Date published: 2022-04-11
Rated 1 out of 5 by
nick kisner from
Your service is bad, intuit needs to change!
Stop lobbying congress so wo we don't need this awful service. This is so Un-American.
Date published: 2022-04-11
Rated 4 out of 5 by
Marcia23 from
They did it again
This is my 2nd year using Turbo tax live. Do wish that they let you choose the same tact agent that you had from the year before but they don't other than that really great experience.
All TurboTax® Offerings Reviews - Page 1936
Date published: 2022-04-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
lchart53 from
Very helpful
I have learned to trust the calculations the software does behind the scene, but sometimes I have questions or make mistakes that need to be examined. I talked with two Turbo Tax employees who were unfailingly polite and patient. We walked together through the parts of the return that were confusing me, and I am satisfied that all is well. Thank you so much to both! I have had similar experiences in past years when I had questions; they were always courteously and competently dealt with by Turbo Tax folks. That's one reason I use Turbo Tax every year.
Date published: 2022-04-11
Rated 4 out of 5 by
Someone 12345 from
Turbo Tax is Okay
Kept getting errors in the smart check and it didn't say where to go to add that information in the section. I would rather go back to the section than update it in the form shown in smart check.
Date published: 2022-04-11
Rated 4 out of 5 by
Money for ME from
Pretty Smooth
I liked how you could see pop ups throughout explaining a little bit more about each question.
Date published: 2022-04-11
Rated 3 out of 5 by
Always the Indians from
Used to be simpler and more reliable
Have been using TurboTax for 20+ years. Last year was the first time my federal return/refund was delayed. My refund ultimately came back with around $800 less of a refund than what I expected. The IRS reason given was "recovery rebate credit." Someone fraudulently tried to obtain unemployment benefits last year using my credentials. Wondering if my federal was hacked as well. Keeping my fingers crossed that all goes well this year with my filings.
Date published: 2022-04-11
Rated 5 out of 5 by
2455bill from
excellent experience for a senior citizen
easy and simple when filing brief form. really didnt need to file taxes since income is so low
Date published: 2022-04-11
Rated 5 out of 5 by
STXBaci from
Turbo Tax Worked for me
Was able to input and file taxes in an easy-to-follow manner.
Date published: 2022-04-11
Rated 5 out of 5 by
RRJR22 from
Quick easy and thorough
Quick easy and thorough. Liked the data pulled from prior year and current
Date published: 2022-04-11
Rated 5 out of 5 by
Motebe from
Caroline our CPA made the process so easy!!!
Excellent quick service! Will use again every year
Date published: 2022-04-11
Rated 1 out of 5 by
nick kisner from
Your service is bad, intuit needs to change!
Stop lobbying congress so wo we don't need this awful service. This is so Un-American.
Date published: 2022-04-11
Rated 4 out of 5 by
Marcia23 from
They did it again
This is my 2nd year using Turbo tax live. Do wish that they let you choose the same tact agent that you had from the year before but they don't other than that really great experience.
All TurboTax® Offerings Reviews - Page 1936
Date published: 2022-04-11