TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from No reason for excitement here This was a frustrating experience. Not very intuitive for being intuit product
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax I use turbo tax every year and it is easy to use. I will continue to use it.
Date published: 2022-04-11
Rated 1 out of 5 by from SURPRISED COST I was not expecting any cost. Boy was I surprised Free not Free Free Free!
Date published: 2022-04-11
Rated 5 out of 5 by from TURBO TAX 2021 I have use Turbo Tax for a number of years. I find it to be a very good product.
Date published: 2022-04-11
Rated 5 out of 5 by from Easy DYI tax filing My return was straight forward with very little items and TurboTax was the easiest way to file and it was very detailed to make sure I got the deductions I was entitled to.
Date published: 2022-04-11
Rated 2 out of 5 by from Was Below Expectations Set by Previous Years First, CD purchased would not load so I had to go to TurboTax website and download using Product Key. Then it did not recognize nor download previous years information! It was like starting all over again as a new customer and I am not!
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax Biz is quick and easy The step-by-step "wizard" makes me feel confident that I'm not leaving anything important out.
Date published: 2022-04-11
Rated 5 out of 5 by from Love TurboTax and every employee I've worked with I truly enjoy this system. I honestly recommended it to at least 5 of my friends, and this year, working with the Expert Live rep., Michael, has made doing taxes with crypto currency and stocks so much easier. He was very helpful and patient, as this was my first time filing crypto and stocks. I really enjoy the opportunity I have to use Turbotax as my go to tax filing company.
Date published: 2022-04-11
Rated 5 out of 5 by from Confusion with IRS IP Pin code and E-filing code Had MUCH confusion with IRS IP Pin 6-digit IRS issued code and 5-digit E-filing code. When there has been identity theft, people get an IP Pin code from IRS. A new one is issued each year. It changes. I Called IRS, took me three hours. My husband doing taxes didn't realize neither of us had an IP Pin number and IT CAN BE BLANK when filing. PLEASE MAKE THIS CLEAR IN YOUR FILE FILLING INSTRUCTIONS. Thank you
Date published: 2022-04-11
Rated 5 out of 5 by from turbo tax worked out great for us it just made it real easy to file your taxes. didn't have to find any documents. it just transferred them.
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 1935
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from No reason for excitement here This was a frustrating experience. Not very intuitive for being intuit product
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax I use turbo tax every year and it is easy to use. I will continue to use it.
Date published: 2022-04-11
Rated 1 out of 5 by from SURPRISED COST I was not expecting any cost. Boy was I surprised Free not Free Free Free!
Date published: 2022-04-11
Rated 5 out of 5 by from TURBO TAX 2021 I have use Turbo Tax for a number of years. I find it to be a very good product.
Date published: 2022-04-11
Rated 5 out of 5 by from Easy DYI tax filing My return was straight forward with very little items and TurboTax was the easiest way to file and it was very detailed to make sure I got the deductions I was entitled to.
Date published: 2022-04-11
Rated 2 out of 5 by from Was Below Expectations Set by Previous Years First, CD purchased would not load so I had to go to TurboTax website and download using Product Key. Then it did not recognize nor download previous years information! It was like starting all over again as a new customer and I am not!
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax Biz is quick and easy The step-by-step "wizard" makes me feel confident that I'm not leaving anything important out.
Date published: 2022-04-11
Rated 5 out of 5 by from Love TurboTax and every employee I've worked with I truly enjoy this system. I honestly recommended it to at least 5 of my friends, and this year, working with the Expert Live rep., Michael, has made doing taxes with crypto currency and stocks so much easier. He was very helpful and patient, as this was my first time filing crypto and stocks. I really enjoy the opportunity I have to use Turbotax as my go to tax filing company.
Date published: 2022-04-11
Rated 5 out of 5 by from Confusion with IRS IP Pin code and E-filing code Had MUCH confusion with IRS IP Pin 6-digit IRS issued code and 5-digit E-filing code. When there has been identity theft, people get an IP Pin code from IRS. A new one is issued each year. It changes. I Called IRS, took me three hours. My husband doing taxes didn't realize neither of us had an IP Pin number and IT CAN BE BLANK when filing. PLEASE MAKE THIS CLEAR IN YOUR FILE FILLING INSTRUCTIONS. Thank you
Date published: 2022-04-11
Rated 5 out of 5 by from turbo tax worked out great for us it just made it real easy to file your taxes. didn't have to find any documents. it just transferred them.
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 1935