TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from TurboTax isnt clear on much TurboTax was not clear on how much I would end up paying for their services seeing how it starts with "file for free" and I ended up paying $217 in fees at the end. Just don't expect to actually paying nothing or little to nothing.
Date published: 2023-04-17
Rated 1 out of 5 by from Total garbage TurboTax keeps adding fees and other nonsense. Why do we need to use a third party to process our return?
Date published: 2023-04-17
Rated 1 out of 5 by from This year's TurboTax stinks! I was not led to the forms I needed. In fact TurboTax did not even identify the requirement to include income from Social Security! I have always used TurboTax in prior years and been happy with it. this years experience makes me consider if I should consider a different method for next year. Additionally when I logged on I was never given the opportunity to put in the license I bought so I have now paid for this version twice! Not a good experience in any way.
Date published: 2023-04-17
Rated 5 out of 5 by from Intuit nails it Just perfect; if Intuit could bottle their product and teach others they would eliminate all competition
Date published: 2023-04-17
Rated 5 out of 5 by from Love this tool Have used for about 4 years now. Every simple to review and helpful when it comes to understanding what is going on.
Date published: 2023-04-17
Rated 5 out of 5 by from Simple and complete Great program. I've been using it for years, even long before I retired as a health professional.
Date published: 2023-04-17
Rated 4 out of 5 by from TURBOTAX DID NOT CARE FOR REDUNDANT QUESTIONS; IF WE TRANSFER RETURN FROM PREVIOUS YEAR WHY ASK IF WE ITEMIZED LAST YEAR WHEN REPORTING STATE INCOME TAX REFUND? AFTER ASKING IF WE WISH TO DEPOSIT REFUND INTO THE SAME ACCOUNT AAS LAST YEAR, WHT THEN REQUIRE US TO ENTER ACCOUNT AND ROUING NUMBER TWO ADDITIONAL TIMES? ALSO BELIEVE THAT IT IS DESPICABLE TO CHARGE FOR E-FILING STATE RETURN!
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax is improving Turbo Tax services is improving, the services offered are technology friendly.
Date published: 2023-04-17
Rated 4 out of 5 by from Very Powerful It would be helpful to have access to the forms more easily during the prep It is a bit annoying to being asked over and over again about premium and added on services. Once we have confirmed 2 times the option, please it go. Thanks
Date published: 2023-04-17
Rated 5 out of 5 by from great turbo tax is easy to use and fast. They ask everything you need to know.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1935
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from TurboTax isnt clear on much TurboTax was not clear on how much I would end up paying for their services seeing how it starts with "file for free" and I ended up paying $217 in fees at the end. Just don't expect to actually paying nothing or little to nothing.
Date published: 2023-04-17
Rated 1 out of 5 by from Total garbage TurboTax keeps adding fees and other nonsense. Why do we need to use a third party to process our return?
Date published: 2023-04-17
Rated 1 out of 5 by from This year's TurboTax stinks! I was not led to the forms I needed. In fact TurboTax did not even identify the requirement to include income from Social Security! I have always used TurboTax in prior years and been happy with it. this years experience makes me consider if I should consider a different method for next year. Additionally when I logged on I was never given the opportunity to put in the license I bought so I have now paid for this version twice! Not a good experience in any way.
Date published: 2023-04-17
Rated 5 out of 5 by from Intuit nails it Just perfect; if Intuit could bottle their product and teach others they would eliminate all competition
Date published: 2023-04-17
Rated 5 out of 5 by from Love this tool Have used for about 4 years now. Every simple to review and helpful when it comes to understanding what is going on.
Date published: 2023-04-17
Rated 5 out of 5 by from Simple and complete Great program. I've been using it for years, even long before I retired as a health professional.
Date published: 2023-04-17
Rated 4 out of 5 by from TURBOTAX DID NOT CARE FOR REDUNDANT QUESTIONS; IF WE TRANSFER RETURN FROM PREVIOUS YEAR WHY ASK IF WE ITEMIZED LAST YEAR WHEN REPORTING STATE INCOME TAX REFUND? AFTER ASKING IF WE WISH TO DEPOSIT REFUND INTO THE SAME ACCOUNT AAS LAST YEAR, WHT THEN REQUIRE US TO ENTER ACCOUNT AND ROUING NUMBER TWO ADDITIONAL TIMES? ALSO BELIEVE THAT IT IS DESPICABLE TO CHARGE FOR E-FILING STATE RETURN!
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax is improving Turbo Tax services is improving, the services offered are technology friendly.
Date published: 2023-04-17
Rated 4 out of 5 by from Very Powerful It would be helpful to have access to the forms more easily during the prep It is a bit annoying to being asked over and over again about premium and added on services. Once we have confirmed 2 times the option, please it go. Thanks
Date published: 2023-04-17
Rated 5 out of 5 by from great turbo tax is easy to use and fast. They ask everything you need to know.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1935