TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from Excellent as always! Taxes are getting more complicated with cryptocurrencies and freelancing. Turbo Tax is a great tool to get it done right. Their help desk is simply outstanding.
Date published: 2021-05-10
Rated 5 out of 5 by from Turbo Tax was Awesome Fast Easy and my Expert was Awesome. I’ve used RT for years. This is my first year to need their help completing the return.
Date published: 2021-05-10
Rated 5 out of 5 by from Turbo Tax is a Great Tool We've used Turbo Tax for MANY years. The product we use has the level of detail and tax inquiries we need for our many situations. We've never needed to use an accounting firm!
Date published: 2021-05-10
Rated 2 out of 5 by from Efile never works. So Annoying! TurboTax is so annoying. I do this so I can e file but it is constantly rejected and I am forced to mail in my return. Also TurboTax is constantly forcing me to choose an upgrade that I don't want. Perhaps because I don't accept and pay for the upgrade, it won't let me efile. So Annoying!
Date published: 2021-05-10
Rated 5 out of 5 by from Seamless Experience Seamless experience in filling the return. Page by page guidance helped me a lot.
Date published: 2021-05-10
Rated 5 out of 5 by from Awesome as usual Product is easy to use, and accurate. What else do you need?
Date published: 2021-05-10
Rated 5 out of 5 by from best tool to do taxes with Turbo tax is easy as you want it to be to file taxes
Date published: 2021-05-10
Rated 1 out of 5 by from Don't Buy!! We could not reach a real person with questions and the robot did not understand what we were asking for. We did not have to take an RMD yet the program kept switching our answer to "we did take an RMD" Try to trick you into paying an additional fee for processing. Even review was confusing. Difficult correcting primary tax payer name. We changed the name but had to input everything over, since didn't move corresponding ss number through every section
Date published: 2021-05-10
Rated 1 out of 5 by from Bug in TurboTax regarding Mortgage Interest Turbo Tax has a bug in it for mortgage interest, and it does not use all of your interest as a deduction. It only used 4% of my interest which caused me to have to pay about $500 more in federal taxes.I feel that I'm owed compensation for this major error.
Date published: 2021-05-10
Rated 5 out of 5 by from Ease of us Very easy to use and walked me through every step, excellent help
Date published: 2021-05-10
All TurboTax® Offerings Reviews - Page 1933
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent as always! Taxes are getting more complicated with cryptocurrencies and freelancing. Turbo Tax is a great tool to get it done right. Their help desk is simply outstanding.
Date published: 2021-05-10
Rated 5 out of 5 by from Turbo Tax was Awesome Fast Easy and my Expert was Awesome. I’ve used RT for years. This is my first year to need their help completing the return.
Date published: 2021-05-10
Rated 5 out of 5 by from Turbo Tax is a Great Tool We've used Turbo Tax for MANY years. The product we use has the level of detail and tax inquiries we need for our many situations. We've never needed to use an accounting firm!
Date published: 2021-05-10
Rated 2 out of 5 by from Efile never works. So Annoying! TurboTax is so annoying. I do this so I can e file but it is constantly rejected and I am forced to mail in my return. Also TurboTax is constantly forcing me to choose an upgrade that I don't want. Perhaps because I don't accept and pay for the upgrade, it won't let me efile. So Annoying!
Date published: 2021-05-10
Rated 5 out of 5 by from Seamless Experience Seamless experience in filling the return. Page by page guidance helped me a lot.
Date published: 2021-05-10
Rated 5 out of 5 by from Awesome as usual Product is easy to use, and accurate. What else do you need?
Date published: 2021-05-10
Rated 5 out of 5 by from best tool to do taxes with Turbo tax is easy as you want it to be to file taxes
Date published: 2021-05-10
Rated 1 out of 5 by from Don't Buy!! We could not reach a real person with questions and the robot did not understand what we were asking for. We did not have to take an RMD yet the program kept switching our answer to "we did take an RMD" Try to trick you into paying an additional fee for processing. Even review was confusing. Difficult correcting primary tax payer name. We changed the name but had to input everything over, since didn't move corresponding ss number through every section
Date published: 2021-05-10
Rated 1 out of 5 by from Bug in TurboTax regarding Mortgage Interest Turbo Tax has a bug in it for mortgage interest, and it does not use all of your interest as a deduction. It only used 4% of my interest which caused me to have to pay about $500 more in federal taxes.I feel that I'm owed compensation for this major error.
Date published: 2021-05-10
Rated 5 out of 5 by from Ease of us Very easy to use and walked me through every step, excellent help
Date published: 2021-05-10
All TurboTax® Offerings Reviews - Page 1933