TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Extremely helpful Detailed walk through of each tax area was helpful. I was able to evaluate if filing joint or separately was beneficial - although I would have liked a feature where I could click that option from my joint return to automatically recalculate rather than having to do 3 separate taxes from scratch.
Date published: 2022-04-11
Rated 5 out of 5 by from So Simple! Turbo Tax makes filing my federal and state tax returns so quick and easy every year. The application uses a questionnaire to determine all forms that are required. Based on the answers, Turbo Tax walks me through everything else pertinent to my return. Filing my tax returns is no longer an anxiety filled exercise!
Date published: 2022-04-11
Rated 4 out of 5 by from Turbo tax is easy and provides good help. My questions were answered in a timely fashion is various ways, chat and in person.
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax is AWESOME! TurboTax is so easy to use. If I have any questions, their help files are great and can easily chat with a rep, if needed. I believe this is our 6th year working with TurboTax and we've never had an issue!
Date published: 2022-04-11
Rated 5 out of 5 by from turbo tax is very fast and easy to use Very complete , you can ask for help whenever you need it
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax Is Awesome The representative(s) was awesome in reducing my stress level and understanding in getting my taxes submitted and paid
Date published: 2022-04-11
Rated 4 out of 5 by from TurboTax Full Service was big help when I needed i My tax situation was a little more complicated than I thought and the live full service support was very helpful and made me feel at ease that I was doing the right thing and not overpaying. It was a little pricey - but likely not more than I would pay to go to a local CPA and much easier - could do it on my own time. The Tax Expert was very knowledgeable, patient, helpful, and responsive.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax is Perfect for Home Preparation Turbo Tax is very easy to use and understand, with popups to explain tax guidelines. Also, It allows me to import my data from last year's return so I save time by not needing to re-input manually personal information, etc.
Date published: 2022-04-11
Rated 3 out of 5 by from Cannot handle forms 1116 correctly TurboTax cannot handle forms 1116 correctly. I needed to delete all information and enter it again 3 years in a row, as it requires highest foreign income being reported 1st, but only tells this super important information at the end. I have wasted about 3 hours each year. I could not e-file last year, also because TurboTax could not handle some special situation (software bug I understand).
Date published: 2022-04-11
Rated 4 out of 5 by from Very easy to use Very simple ! They pretty much just walk u through the whole process. It would however be nice if they could explain a lil more about as u go. But overall very happy with the whole thing. Thank you
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 1931
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Extremely helpful Detailed walk through of each tax area was helpful. I was able to evaluate if filing joint or separately was beneficial - although I would have liked a feature where I could click that option from my joint return to automatically recalculate rather than having to do 3 separate taxes from scratch.
Date published: 2022-04-11
Rated 5 out of 5 by from So Simple! Turbo Tax makes filing my federal and state tax returns so quick and easy every year. The application uses a questionnaire to determine all forms that are required. Based on the answers, Turbo Tax walks me through everything else pertinent to my return. Filing my tax returns is no longer an anxiety filled exercise!
Date published: 2022-04-11
Rated 4 out of 5 by from Turbo tax is easy and provides good help. My questions were answered in a timely fashion is various ways, chat and in person.
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax is AWESOME! TurboTax is so easy to use. If I have any questions, their help files are great and can easily chat with a rep, if needed. I believe this is our 6th year working with TurboTax and we've never had an issue!
Date published: 2022-04-11
Rated 5 out of 5 by from turbo tax is very fast and easy to use Very complete , you can ask for help whenever you need it
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax Is Awesome The representative(s) was awesome in reducing my stress level and understanding in getting my taxes submitted and paid
Date published: 2022-04-11
Rated 4 out of 5 by from TurboTax Full Service was big help when I needed i My tax situation was a little more complicated than I thought and the live full service support was very helpful and made me feel at ease that I was doing the right thing and not overpaying. It was a little pricey - but likely not more than I would pay to go to a local CPA and much easier - could do it on my own time. The Tax Expert was very knowledgeable, patient, helpful, and responsive.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax is Perfect for Home Preparation Turbo Tax is very easy to use and understand, with popups to explain tax guidelines. Also, It allows me to import my data from last year's return so I save time by not needing to re-input manually personal information, etc.
Date published: 2022-04-11
Rated 3 out of 5 by from Cannot handle forms 1116 correctly TurboTax cannot handle forms 1116 correctly. I needed to delete all information and enter it again 3 years in a row, as it requires highest foreign income being reported 1st, but only tells this super important information at the end. I have wasted about 3 hours each year. I could not e-file last year, also because TurboTax could not handle some special situation (software bug I understand).
Date published: 2022-04-11
Rated 4 out of 5 by from Very easy to use Very simple ! They pretty much just walk u through the whole process. It would however be nice if they could explain a lil more about as u go. But overall very happy with the whole thing. Thank you
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 1931