TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 4 out of 5 by
Ambalance411 from
Didn't realize how simple
I have always been real nervous about handling my own taxes. This was a safe an easy process. Only thing I have a hard time with is the fact that member support is only available M-F until 4ish EST. I am in the West Coast and work until 5 PM M-F. My Taxes had an issue and I got a call from Turbo Tax 3 times a day. It didn't offer to link me with representative. I just nagged me about the fact my taxes had an error. I know I have an error, can someone help me.
Date published: 2023-04-16
Rated 5 out of 5 by
ecstatic12 from
awesome!
wonderful program that made it so easy to get my k-1!
Date published: 2023-04-16
Rated 5 out of 5 by
DobieV from
First time using Turbo Tax and it was fantastic!
Used Karen Turbo Tax live representative and was very impressed how easy it was to solve my questions and resolve my issue! Thank you very much!
Date published: 2023-04-16
Rated 5 out of 5 by
taxprocrastenator from
1040 filing
good guide with questions to get information into tax return. also the q&A / help is thourough and usefull
Date published: 2023-04-16
Rated 3 out of 5 by
Davef228 from
Turbo Tax
Turbo Tax was able to get my taxes completed. However, I am not confident that I received the best service. I have used Turbo Tax for 20 years. So, they have my information. Changing seems difficult, but I will have to review for next year.
Date published: 2023-04-16
Rated 5 out of 5 by
nikkk000000 from
Very Easy!
Easy to file; easy to file; helpful people and resources
Date published: 2023-04-16
Rated 5 out of 5 by
Mae E from
Love Turbo Tax
Great experience, excellent program, when with all the extra steps/question for 2022, overall it was still great!
Date published: 2023-04-16
Rated 2 out of 5 by
90Steph from
Turbo Tax can sometimes feel like a scam.
I use this product because it is convient but I will probably be looking for a new service next time. Each year there is some unexpected fee that pops up at the very end and I cannot move on until the fee is paid. It does not even show me that this fee is coming up until the end.
Date published: 2023-04-16
Rated 2 out of 5 by
ChrisPaysTaxes from
Not as easy as it use to be
TurboTax use to be great at importing info from other sites/companies, not so much anymore. Took much longer than expected.
Date published: 2023-04-16
Rated 5 out of 5 by
Davidrm27 from
Turbo Tax Teaches
With being a homeowner the tax forms are bit more complex, turbo tax does a great job of filing and understanding your taxes.
All TurboTax® Offerings Reviews - Page 1930
Date published: 2023-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Ambalance411 from
Didn't realize how simple
I have always been real nervous about handling my own taxes. This was a safe an easy process. Only thing I have a hard time with is the fact that member support is only available M-F until 4ish EST. I am in the West Coast and work until 5 PM M-F. My Taxes had an issue and I got a call from Turbo Tax 3 times a day. It didn't offer to link me with representative. I just nagged me about the fact my taxes had an error. I know I have an error, can someone help me.
Date published: 2023-04-16
Rated 5 out of 5 by
ecstatic12 from
awesome!
wonderful program that made it so easy to get my k-1!
Date published: 2023-04-16
Rated 5 out of 5 by
DobieV from
First time using Turbo Tax and it was fantastic!
Used Karen Turbo Tax live representative and was very impressed how easy it was to solve my questions and resolve my issue! Thank you very much!
Date published: 2023-04-16
Rated 5 out of 5 by
taxprocrastenator from
1040 filing
good guide with questions to get information into tax return. also the q&A / help is thourough and usefull
Date published: 2023-04-16
Rated 3 out of 5 by
Davef228 from
Turbo Tax
Turbo Tax was able to get my taxes completed. However, I am not confident that I received the best service. I have used Turbo Tax for 20 years. So, they have my information. Changing seems difficult, but I will have to review for next year.
Date published: 2023-04-16
Rated 5 out of 5 by
nikkk000000 from
Very Easy!
Easy to file; easy to file; helpful people and resources
Date published: 2023-04-16
Rated 5 out of 5 by
Mae E from
Love Turbo Tax
Great experience, excellent program, when with all the extra steps/question for 2022, overall it was still great!
Date published: 2023-04-16
Rated 2 out of 5 by
90Steph from
Turbo Tax can sometimes feel like a scam.
I use this product because it is convient but I will probably be looking for a new service next time. Each year there is some unexpected fee that pops up at the very end and I cannot move on until the fee is paid. It does not even show me that this fee is coming up until the end.
Date published: 2023-04-16
Rated 2 out of 5 by
ChrisPaysTaxes from
Not as easy as it use to be
TurboTax use to be great at importing info from other sites/companies, not so much anymore. Took much longer than expected.
Date published: 2023-04-16
Rated 5 out of 5 by
Davidrm27 from
Turbo Tax Teaches
With being a homeowner the tax forms are bit more complex, turbo tax does a great job of filing and understanding your taxes.
All TurboTax® Offerings Reviews - Page 1930
Date published: 2023-04-16