TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Taxes made simple TurboTax takes the tax filing process and breaks it down "Barney" style. Don't understand something? Click on the "learn more" button next to what you don't understand. Still not getting it? Live agents are available not only to explain it to you but will walk you through any process you don't understand. TurboTax is a filing "no-brainer"
Date published: 2022-04-11
Rated 5 out of 5 by from Great Great service. Great communication and support at anytime
Date published: 2022-04-11
Rated 5 out of 5 by from I Love TurboTax We use TurboTax every year. It's very easy to use and we are able to get it done quickly without having to leave home.
Date published: 2022-04-11
Rated 2 out of 5 by from Don't Prevent Past Access to Software I have purchased the software from BestBuy for years. Now when I go to look at previous returns on the software it ask me to update (which I don't need to do) and also to put in Authentication code (Software already on my laptop). This is cumbersome and not necessary I believe.
Date published: 2022-04-11
Rated 4 out of 5 by from Easy to use I have used other online tax services before. Turbo tax advertised as free, but I had to pay. Not really sure why, but I needed to get this done.
Date published: 2022-04-11
Rated 5 out of 5 by from fantastic Everything went smoothly and when I needed help, your live experts are friendly and extremely helpful
Date published: 2022-04-11
Rated 4 out of 5 by from Cool My screen had an issue with nonstop jumping between federal and state but other than that it was cool
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax was great! This was my first year doing my own taxes and I found it easy to use and when I needed help the online chat was so helpful, even though I am technology challenged! lol
Date published: 2022-04-11
Rated 4 out of 5 by from worked pretty well didn't allow me to enter my 1098-T and my 1095-B. It showed that I won't get a Minnesota Property Tax refund, That's not correct, I'll have to complete that manually.
Date published: 2022-04-11
Rated 5 out of 5 by from It was great!!! Live is very good but may not be necessary if your income is not too much.
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 1929
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Taxes made simple TurboTax takes the tax filing process and breaks it down "Barney" style. Don't understand something? Click on the "learn more" button next to what you don't understand. Still not getting it? Live agents are available not only to explain it to you but will walk you through any process you don't understand. TurboTax is a filing "no-brainer"
Date published: 2022-04-11
Rated 5 out of 5 by from Great Great service. Great communication and support at anytime
Date published: 2022-04-11
Rated 5 out of 5 by from I Love TurboTax We use TurboTax every year. It's very easy to use and we are able to get it done quickly without having to leave home.
Date published: 2022-04-11
Rated 2 out of 5 by from Don't Prevent Past Access to Software I have purchased the software from BestBuy for years. Now when I go to look at previous returns on the software it ask me to update (which I don't need to do) and also to put in Authentication code (Software already on my laptop). This is cumbersome and not necessary I believe.
Date published: 2022-04-11
Rated 4 out of 5 by from Easy to use I have used other online tax services before. Turbo tax advertised as free, but I had to pay. Not really sure why, but I needed to get this done.
Date published: 2022-04-11
Rated 5 out of 5 by from fantastic Everything went smoothly and when I needed help, your live experts are friendly and extremely helpful
Date published: 2022-04-11
Rated 4 out of 5 by from Cool My screen had an issue with nonstop jumping between federal and state but other than that it was cool
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax was great! This was my first year doing my own taxes and I found it easy to use and when I needed help the online chat was so helpful, even though I am technology challenged! lol
Date published: 2022-04-11
Rated 4 out of 5 by from worked pretty well didn't allow me to enter my 1098-T and my 1095-B. It showed that I won't get a Minnesota Property Tax refund, That's not correct, I'll have to complete that manually.
Date published: 2022-04-11
Rated 5 out of 5 by from It was great!!! Live is very good but may not be necessary if your income is not too much.
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 1929