TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Use it Every Year Very easy and quick to do! Understood everythnig and they got me my biggest return possible.
Date published: 2022-04-11
Rated 3 out of 5 by from Ugh. I wanted to love TurboTax. The process of doing my taxes was in itself pretty easy, I never would have been able to do it myself without this site. What I do not appreciate, however, is that while I thought I was going to be able to file for free, I had to pay for TurboTax Deluxe because I got a tax credit. Paying cost me more than the credit gave me. So thanks.
Date published: 2022-04-11
Rated 5 out of 5 by from Excellent as always Although I ended up submitting the Standard Deduction - I entered all my information for a regular submission to save all my information for future purposes - easy to use as always
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax I have been using TurboTax for many years. It is easy to use and gets the job done.
Date published: 2022-04-11
Rated 4 out of 5 by from Normally a 5 star In the past I have given Turbo Tax a 5 star rating, but this year I dropped a star because I found 4 areas that need fixing. Luckily, I know how to go to the forms and fix the problems, but for someone who is inexperienced this could be a problem. I did talk to a tax expert at Turbo Tax; he was very nice, but since my problem was more technical, he couldn't help me. He said he would send that particular problem to the techs. I still appreciate using Turbo Tax; it's better than writing the forms out by hand. It also makes me check things more carefully.
Date published: 2022-04-11
Rated 3 out of 5 by from Cost of filing is ridiculous As usual, an easy way to fill forms and prepare my taxes. DOWN SIDE: I had to pay for the software then YOUR cost for filing. RIDICULOUS!
Date published: 2022-04-11
Rated 3 out of 5 by from Turbo tax takes to long to load and is not clear With turbo tax you have to wait a lot. First when you open it and then as you enter information. Then they charge you way to much. I need two states they wanted 45 dollars for the second state. I didn't pay that for the first state and federal. Then they wanted to charge me 40 plus 25 dollars to file the state electronically. I got HR tax cut for 32 dollars and did my second state. It was faster with less delay's and simpler to use and no extra fee's. I did not check how much they charged for the second state though.
Date published: 2022-04-11
Rated 5 out of 5 by from simple to use Straight forward and easy to use. Been using TurboTax for years!
Date published: 2022-04-11
Rated 5 out of 5 by from TT is a Great product Turbo tax is easy to use/has quick lookup options to answer questions as you go along.
Date published: 2022-04-11
Rated 5 out of 5 by from This is the only way to file your taxes! TurboTax is the so easy to use. It is accurate, fast and worth every penny!
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 1926
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Use it Every Year Very easy and quick to do! Understood everythnig and they got me my biggest return possible.
Date published: 2022-04-11
Rated 3 out of 5 by from Ugh. I wanted to love TurboTax. The process of doing my taxes was in itself pretty easy, I never would have been able to do it myself without this site. What I do not appreciate, however, is that while I thought I was going to be able to file for free, I had to pay for TurboTax Deluxe because I got a tax credit. Paying cost me more than the credit gave me. So thanks.
Date published: 2022-04-11
Rated 5 out of 5 by from Excellent as always Although I ended up submitting the Standard Deduction - I entered all my information for a regular submission to save all my information for future purposes - easy to use as always
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax I have been using TurboTax for many years. It is easy to use and gets the job done.
Date published: 2022-04-11
Rated 4 out of 5 by from Normally a 5 star In the past I have given Turbo Tax a 5 star rating, but this year I dropped a star because I found 4 areas that need fixing. Luckily, I know how to go to the forms and fix the problems, but for someone who is inexperienced this could be a problem. I did talk to a tax expert at Turbo Tax; he was very nice, but since my problem was more technical, he couldn't help me. He said he would send that particular problem to the techs. I still appreciate using Turbo Tax; it's better than writing the forms out by hand. It also makes me check things more carefully.
Date published: 2022-04-11
Rated 3 out of 5 by from Cost of filing is ridiculous As usual, an easy way to fill forms and prepare my taxes. DOWN SIDE: I had to pay for the software then YOUR cost for filing. RIDICULOUS!
Date published: 2022-04-11
Rated 3 out of 5 by from Turbo tax takes to long to load and is not clear With turbo tax you have to wait a lot. First when you open it and then as you enter information. Then they charge you way to much. I need two states they wanted 45 dollars for the second state. I didn't pay that for the first state and federal. Then they wanted to charge me 40 plus 25 dollars to file the state electronically. I got HR tax cut for 32 dollars and did my second state. It was faster with less delay's and simpler to use and no extra fee's. I did not check how much they charged for the second state though.
Date published: 2022-04-11
Rated 5 out of 5 by from simple to use Straight forward and easy to use. Been using TurboTax for years!
Date published: 2022-04-11
Rated 5 out of 5 by from TT is a Great product Turbo tax is easy to use/has quick lookup options to answer questions as you go along.
Date published: 2022-04-11
Rated 5 out of 5 by from This is the only way to file your taxes! TurboTax is the so easy to use. It is accurate, fast and worth every penny!
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 1926