TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from TurboTax was very helpful Everything was or is very easy to read and understand.
Date published: 2022-04-11
Rated 5 out of 5 by from Best experience I usually use H&R Block they've gotten really expensive and not the easiest to prep to do on line. But Turbotax was so easy and definitely less expensive, I will use Turbotax again next year.
Date published: 2022-04-11
Rated 3 out of 5 by from Turbo Tax is not as user friendly as before For a decade or so, I have prepared my taxes, family members, and in laws in various paid and free Turbo Tax products. The challenge has always been picking the correct product for the tax needs. This year has been more challenging since program and IRS website has very little information or details on Long Term Care 1099 and other necessary forms and how to complete them for filing. It took more research outside of Turbo Tax but I did complete the returns. I always feel that I am missing something in the returns, even though the return check in the program states it is complete. I have seen some ratings where the user states it is the last time to use Turbo Tax. I can say it has crossed my mind as well, however nothing has pushed me further one direction or the other. It has served me well in the past and I expect the same in the future, but hope for a more user friendly experience going forward.
Date published: 2022-04-11
Rated 5 out of 5 by from Awesome Taxes Done I was happy for TurboTax making it so easy. Thank you
Date published: 2022-04-11
Rated 5 out of 5 by from TURBONHEUR Great experience and helpful tips and hints. The software was very user-friendly and effective.
Date published: 2022-04-11
Rated 5 out of 5 by from I have no reason to do my taxes any other way. Working with Joseph eliminated almost all of the stress associated with doing my taxes. He is truly a professional at what he does, and a pleasure to work with.
Date published: 2022-04-11
Rated 5 out of 5 by from Love Turbo Tax. Turbo Tax is so easy. Just wish they didn't charge to file your state taxes electronically. I think it has always been free in the past and was surprised that they wanted to charge me $25.00. I'll mail it instead.
Date published: 2022-04-11
Rated 2 out of 5 by from They did their job but... The Experts are wonderful and really helped me for the last two years while I have been learning how to do my own taxes and keep track of all the paperwork needed. I appreciate that from them. However, I do not believe they are upfront about the prices they charge by the end and they will inflate the return expected to draw you in. There are 1k difference in the amount they said I "would get" and the amount I ended up walking away with, due to their charges. I did pay for the full service, but that's only advertised as costing $250 and I ended up paying $300, so I'm unconvinced that the $1k difference is just their charges. Overall, I'll likely find a new place to file my taxes or do them myself instead of paying up for it to be completed for me.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo tax is great I recommended to my friends and Very good and easy will recommend to friend and family good experience
Date published: 2022-04-11
Rated 5 out of 5 by from Jennifer Was Awesome Jennifer was communicative, moved quickly and efficiently on anything that she needed clarification on. I feel confident that she handled my taxes with care.
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 1920
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax was very helpful Everything was or is very easy to read and understand.
Date published: 2022-04-11
Rated 5 out of 5 by from Best experience I usually use H&R Block they've gotten really expensive and not the easiest to prep to do on line. But Turbotax was so easy and definitely less expensive, I will use Turbotax again next year.
Date published: 2022-04-11
Rated 3 out of 5 by from Turbo Tax is not as user friendly as before For a decade or so, I have prepared my taxes, family members, and in laws in various paid and free Turbo Tax products. The challenge has always been picking the correct product for the tax needs. This year has been more challenging since program and IRS website has very little information or details on Long Term Care 1099 and other necessary forms and how to complete them for filing. It took more research outside of Turbo Tax but I did complete the returns. I always feel that I am missing something in the returns, even though the return check in the program states it is complete. I have seen some ratings where the user states it is the last time to use Turbo Tax. I can say it has crossed my mind as well, however nothing has pushed me further one direction or the other. It has served me well in the past and I expect the same in the future, but hope for a more user friendly experience going forward.
Date published: 2022-04-11
Rated 5 out of 5 by from Awesome Taxes Done I was happy for TurboTax making it so easy. Thank you
Date published: 2022-04-11
Rated 5 out of 5 by from TURBONHEUR Great experience and helpful tips and hints. The software was very user-friendly and effective.
Date published: 2022-04-11
Rated 5 out of 5 by from I have no reason to do my taxes any other way. Working with Joseph eliminated almost all of the stress associated with doing my taxes. He is truly a professional at what he does, and a pleasure to work with.
Date published: 2022-04-11
Rated 5 out of 5 by from Love Turbo Tax. Turbo Tax is so easy. Just wish they didn't charge to file your state taxes electronically. I think it has always been free in the past and was surprised that they wanted to charge me $25.00. I'll mail it instead.
Date published: 2022-04-11
Rated 2 out of 5 by from They did their job but... The Experts are wonderful and really helped me for the last two years while I have been learning how to do my own taxes and keep track of all the paperwork needed. I appreciate that from them. However, I do not believe they are upfront about the prices they charge by the end and they will inflate the return expected to draw you in. There are 1k difference in the amount they said I "would get" and the amount I ended up walking away with, due to their charges. I did pay for the full service, but that's only advertised as costing $250 and I ended up paying $300, so I'm unconvinced that the $1k difference is just their charges. Overall, I'll likely find a new place to file my taxes or do them myself instead of paying up for it to be completed for me.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo tax is great I recommended to my friends and Very good and easy will recommend to friend and family good experience
Date published: 2022-04-11
Rated 5 out of 5 by from Jennifer Was Awesome Jennifer was communicative, moved quickly and efficiently on anything that she needed clarification on. I feel confident that she handled my taxes with care.
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 1920