TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281636 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Easy Peasy Easy to use with step by step instructions. Makes taxes less stressful!
Date published: 2021-05-10
Rated 3 out of 5 by from Doesn't Explain enough...Question if it is correct No real explanation as to why itemized won't be better than standard deduction. They said to input health expenses only if they are above a certain amount, but you put it in, and it still counted for nothing. So many examples like this where stuff didn't make sense.
Date published: 2021-05-10
Rated 5 out of 5 by from Turbo Tax is awesome TurboTax is the best! Easy and Awesome! It was easy to follow the instructions.
Date published: 2021-05-10
Rated 5 out of 5 by from Turbotax is easy to follow I have used TurboTax for several years to complete my taxes. I have paid professional services to do my taxes and they just sat at a computer and asked questions from a program. I can save money and follow the TurboTax questions just like they did.
Date published: 2021-05-10
Rated 5 out of 5 by from very easy very easy anyone can do it on by their self, for sure.
Date published: 2021-05-10
Rated 4 out of 5 by from Had a few glitches but mostly good I only had one main issue, when I was filling out my K-1's one of them somehow got duplicated and overwrote 2 of the ones I had already filled out, so I had to delete the duplicates and enter 2 K-1s back in. Once I did that though, everything checked out, and all the numbers worked out fine.
Date published: 2021-05-10
Rated 2 out of 5 by from "Free" tax return Pain in the butt to fill out and they always find something in your form that's beyond the free edition and force you to pay to file your return.
Date published: 2021-05-10
Rated 5 out of 5 by from Turbo tax is heaven sent! I've used turbo tax for years. Nothing is greater.
Date published: 2021-05-10
Rated 1 out of 5 by from Too expensive for students I am a university student that had to file a tax return with only a 1099 tax form, and paid $105 for it. This is too expensive. There should be a lower priced student edition, or a student discount in place to make it more affordable for for college students like myself, because this price is ridiculous.
Date published: 2021-05-10
Rated 2 out of 5 by from Hidden fees This year will be the last time I use TurboTax. Every time I use this and click E-file, I cringe at the additional $45 plus $20+ fees they make you pay if you want to e-file. It's never what you initially pay. I always end up paying $100 plus with extra fees. Might as well go to an accountant and get it done there.
Date published: 2021-05-10
All TurboTax® Offerings Reviews - Page 1919
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy Peasy Easy to use with step by step instructions. Makes taxes less stressful!
Date published: 2021-05-10
Rated 3 out of 5 by from Doesn't Explain enough...Question if it is correct No real explanation as to why itemized won't be better than standard deduction. They said to input health expenses only if they are above a certain amount, but you put it in, and it still counted for nothing. So many examples like this where stuff didn't make sense.
Date published: 2021-05-10
Rated 5 out of 5 by from Turbo Tax is awesome TurboTax is the best! Easy and Awesome! It was easy to follow the instructions.
Date published: 2021-05-10
Rated 5 out of 5 by from Turbotax is easy to follow I have used TurboTax for several years to complete my taxes. I have paid professional services to do my taxes and they just sat at a computer and asked questions from a program. I can save money and follow the TurboTax questions just like they did.
Date published: 2021-05-10
Rated 5 out of 5 by from very easy very easy anyone can do it on by their self, for sure.
Date published: 2021-05-10
Rated 4 out of 5 by from Had a few glitches but mostly good I only had one main issue, when I was filling out my K-1's one of them somehow got duplicated and overwrote 2 of the ones I had already filled out, so I had to delete the duplicates and enter 2 K-1s back in. Once I did that though, everything checked out, and all the numbers worked out fine.
Date published: 2021-05-10
Rated 2 out of 5 by from "Free" tax return Pain in the butt to fill out and they always find something in your form that's beyond the free edition and force you to pay to file your return.
Date published: 2021-05-10
Rated 5 out of 5 by from Turbo tax is heaven sent! I've used turbo tax for years. Nothing is greater.
Date published: 2021-05-10
Rated 1 out of 5 by from Too expensive for students I am a university student that had to file a tax return with only a 1099 tax form, and paid $105 for it. This is too expensive. There should be a lower priced student edition, or a student discount in place to make it more affordable for for college students like myself, because this price is ridiculous.
Date published: 2021-05-10
Rated 2 out of 5 by from Hidden fees This year will be the last time I use TurboTax. Every time I use this and click E-file, I cringe at the additional $45 plus $20+ fees they make you pay if you want to e-file. It's never what you initially pay. I always end up paying $100 plus with extra fees. Might as well go to an accountant and get it done there.
Date published: 2021-05-10
All TurboTax® Offerings Reviews - Page 1919