TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 1 out of 5 by from Reduculous excuse for support. I have been using Turbo Tax for twenty years. Everything appeared to be working fine until I attempted to e-file. At this point, it indicated that I had an error that needed correction. The zip code for my wifes’s 1099-R was not correct. However, it was correct. The program would not let me move forward. I eventually decided to file by mail. I have a very simple Tax Return and without the e-file option, paying a hundred dollars for your lack of service was a wasted cost.
Date published: 2022-04-13
Rated 5 out of 5 by from quick and easy the expert was very helpful in fixing my problems.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax 2022 Overalll, I like the way TurboTax walks you through step by step. It's helpful when your taxes are as complicated as ours.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is a life saver Turbo Tax had my back through the entire process. I needed to call the experts several times for clarifications and everytime they went above and beyond duty to help me. One of them even called me back at 10 o'clock at night when I was stuck on an issue. I always use Turbo Tax for their superb customer service and their most excellent up to date knowledge of Americas tax system.
Date published: 2022-04-13
Rated 3 out of 5 by from Worse and Worse Could not find things. Key example: installment payments request -- had to look it up on IRS.gov. No reason not to have the form. I still don't know why we got letters saying we were sent two $500 advanced child tax credit when we didn't. BTW: DO NOT SELL MY PERSONAL INFORMATION (CA law). Could not download from Merrill, Lynch.
Date published: 2022-04-13
Rated 5 out of 5 by from trubotax If you read Turbotax instruction carefully a couple of time, I make no mistake. Just take time to read.
Date published: 2022-04-13
Rated 5 out of 5 by from TURBO TAX IS GREAT AND SO HELPFUL FILING TAXES. i didnt talk to a live person but turbo tax was very very helpful on line.
Date published: 2022-04-13
Rated 5 out of 5 by from Done with flabbergasting speed I've used turbo tax two years now and feel like I've experienced an sexual stimulation with the relief I had once done with
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is AWESOME!! I love doing my taxes through Turbo Tax because they fill in the prior information, it's easy and explains everything to you about what to look for on your tax stuff.
Date published: 2022-04-13
Rated 4 out of 5 by from TurboTax Worked this Year without Hiccups So glad last years flaws were resolved. Filing federal and state taxes is so complex, without either a paid professional or the right TurboTax product, I can't even imagine trying to prepare a solid and accurate set of returns.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 1917
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Reduculous excuse for support. I have been using Turbo Tax for twenty years. Everything appeared to be working fine until I attempted to e-file. At this point, it indicated that I had an error that needed correction. The zip code for my wifes’s 1099-R was not correct. However, it was correct. The program would not let me move forward. I eventually decided to file by mail. I have a very simple Tax Return and without the e-file option, paying a hundred dollars for your lack of service was a wasted cost.
Date published: 2022-04-13
Rated 5 out of 5 by from quick and easy the expert was very helpful in fixing my problems.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax 2022 Overalll, I like the way TurboTax walks you through step by step. It's helpful when your taxes are as complicated as ours.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is a life saver Turbo Tax had my back through the entire process. I needed to call the experts several times for clarifications and everytime they went above and beyond duty to help me. One of them even called me back at 10 o'clock at night when I was stuck on an issue. I always use Turbo Tax for their superb customer service and their most excellent up to date knowledge of Americas tax system.
Date published: 2022-04-13
Rated 3 out of 5 by from Worse and Worse Could not find things. Key example: installment payments request -- had to look it up on IRS.gov. No reason not to have the form. I still don't know why we got letters saying we were sent two $500 advanced child tax credit when we didn't. BTW: DO NOT SELL MY PERSONAL INFORMATION (CA law). Could not download from Merrill, Lynch.
Date published: 2022-04-13
Rated 5 out of 5 by from trubotax If you read Turbotax instruction carefully a couple of time, I make no mistake. Just take time to read.
Date published: 2022-04-13
Rated 5 out of 5 by from TURBO TAX IS GREAT AND SO HELPFUL FILING TAXES. i didnt talk to a live person but turbo tax was very very helpful on line.
Date published: 2022-04-13
Rated 5 out of 5 by from Done with flabbergasting speed I've used turbo tax two years now and feel like I've experienced an sexual stimulation with the relief I had once done with
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is AWESOME!! I love doing my taxes through Turbo Tax because they fill in the prior information, it's easy and explains everything to you about what to look for on your tax stuff.
Date published: 2022-04-13
Rated 4 out of 5 by from TurboTax Worked this Year without Hiccups So glad last years flaws were resolved. Filing federal and state taxes is so complex, without either a paid professional or the right TurboTax product, I can't even imagine trying to prepare a solid and accurate set of returns.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 1917